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Child Item

An Post

Dhenalau

Got a "We attempted to deliver your item" from An Post yesterday.
Was working from home waiting for them and just to be sure, I checked my security cameras. Nobody came to the door...

This is a package from Amazon and it was supposed to be delivered yesterday, I assume An Post has a contract with them and it's easy to enter a fake delivery attempt to keep the stats up...

Inquired online, chat wit a nice customer service person trying to get more info, he could not get an answer to his call to the local post office and send an email asking for more details.

Took the time to go to the local Post Office where I was feed BS by the guy saying they only leave a notice after the third attempt to deliver and a
"Come back on Wednesday, if you do not get a notice"

Let's see if try to deliver today.

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Shn99

Bannasidhe wrote: »

Son contacted An Post about the motorbike wheel that's been in Little Island waiting to travel 10 minutes up the road since 5th June and he said it seems social distancing in the sorting offices is part of the issue.
Still doesn't explain why An Post's tracking service hasn't been updated since 5th June as says the wheel is still in Dublin.
What is the point of offering a tracking service if it's not updated??

Tracking on my recent amazon orders has been dismal lately too

Bannasidhe

Away With The Fairies wrote: »

Finally received my package from America. It took 9 weeks, ordered in April.

I received a couple of packages that i ordered in early May from China last week.

Son contacted An Post about the motorbike wheel that's been in Little Island waiting to travel 10 minutes up the road since 5th June and he said it seems social distancing in the sorting offices is part of the issue.
Still doesn't explain why An Post's tracking service hasn't been updated since 5th June as says the wheel is still in Dublin.
What is the point of offering a tracking service if it's not updated??

Away With The Fairies

Finally received my package from America. It took 9 weeks, ordered in April.

I received a couple of packages that i ordered in early May from China last week.

Bannasidhe

The Ayatolla wrote: »

Have something that came from adidas in Germany (Deutsche Post) and is now in the An Post depot in Dublin since June 3rd.

Wondering if this is the "normal" in current cicrumstances?

I'm waiting for something An Post told me is in Cork since 6th June.

The Ayatolla

Have something that came from adidas in Germany (Deutsche Post) and is now in the An Post depot in Dublin since June 3rd.

Wondering if this is the "normal" in current cicrumstances?

ED E

Saturday delivery is a product only Amazon uses that I know of.

VG31

Bikerguy wrote: »

So how long time did it took ? I mean from austria in total?

Happy days for you...no more an post tracking refresh....

Today was just an Amazon delivery. The parcel from Austria took 16 days in total. It actually took longer to leave Austria than it did to get to Ireland (9 and 6 days respectively).

Bikerguy

VG31 wrote: »

Just had an An Post delivery today, never had a delivery on a Sunday before!

So how long time did it took ? I mean from austria in total?

Happy days for you...no more an post tracking refresh....

VG31

Just had an An Post delivery today, never had a delivery on a Sunday before!

silver2020

Bannasidhe wrote: »

Got onto An Post via webchat today to be told there were massive delays in Cork. Ok, says I - but according to your tracking system my item in still in Dublin.
They checked and said no, It's been in Little Island since the 5th.
Can I go collect it? I asked, I only live 10 minutes away.
No.

In fairness, if you were next door, it would still be impossible to collect it. There are thousands of packages in the main centres and until it goes through a scanner and put in a route section, its a needle in a haystack.

Packages are in cages or brutes as they are called. They are 4ft x 4ft and 6ft high. An anpost truck would hold 30 of these and your package is in one of them.

Bikerguy

Got my parcel from Spain....
Smartwatch.... anyone wonder (amazfit T-rex)

It was not scanned at all in Ireland until it went out for delivery today morning...travel time 7 weeks....

Next 5.5kg packet from Slovakia...already waiting 8 weeks...

Bannasidhe

whiterebel wrote: »

An Post emailed me with the relevant charges before delivery. In good 20th century tradition, they will accept a cheque or cash.
Anyone who imports from outside the EU has to pay the VAT/Duty on the cost of transport. They are payable on the landed cost. Its the same for businesses and individuals. You'll also have the €10 clearance/admin fee for An Post too.

I have never ever been emailed with the cost - I always find only find out when the driver is at my door. And they have always said cash only.

This time I haven't gotten an email from An Post - loads of updates from USPS but zilch once An Post got their hands on it - plus their tracking says it's in Dublin while their webchat customer service says it's in Cork.

And that would be pretty typical of my experience of An Post.

whiterebel

An Post emailed me with the relevant charges before delivery. In good 20th century tradition, they will accept a cheque or cash.
Anyone who imports from outside the EU has to pay the VAT/Duty on the cost of transport. They are payable on the landed cost. Its the same for businesses and individuals. You'll also have the €10 clearance/admin fee for An Post too.

Bannasidhe

I ordered a motorbike wheel from a company in Ohio on May 21st. It was dispatched via US Post on May 22nd. May 29th it departed Chicago. Arrived in Dublin on the 30th. Passed through customs on 5th June.

And that is where An Post tracking began and ended. 5th June at 16:25.

Got onto An Post via webchat today to be told there were massive delays in Cork. Ok, says I - but according to your tracking system my item in still in Dublin.
They checked and said no, It's been in Little Island since the 5th.
Can I go collect it? I asked, I only live 10 minutes away.
No.

When it does turn up I will no doubt be hit with a big bill (I don't mind paying VAT/Customs dues but it annoys the %%$ out of me that they include P&P -$144 in this case -when making the calculation) and they only take cash.
If I don't have enough cash to hand (which given I won't find out how much I have to pay until the delivery driver is standing at my door is possible...) I can go and collect it from the sorting office. In Little Island.

I know this from experience.

It's a bloody farce.

Last year, long before Covid, I ordered a cabinet from IKEA in Dublin. It took 3 weeks after An Post emailed to say they had it before they delivered it. 3 weeks to get from Dublin to Cork. In October.

Ordered a large package from the UK last Thursday, courier delivered it yesterday morning, and I had been kept up to date the whole way via email.

Away With The Fairies

enniscorthy wrote: »

Received package today after ordering from USA on 20 March

Was going to ask if anyone received anything from America and saw your post. Ordered something about 3 weeks after you. Very long delays.

enniscorthy

Received package today after ordering from USA on 20 March

silver2020

_DMac_ wrote: »

Anyone know what the story is with post being held for days in the Dublin 12 parcel hub? Need stuff for wfm as my pc died and it should have been delivered monday. Can parcels be collected from the parcel hub?

We got a note to say that there were some additional delays due to a surge of parcels from the bank holiday and that delays would be cleared by today.

We got a similar note from DPD (we get a lot of inward items from other locations of the company I work in, so we are sent regular updates)

Hopefully with shops back open it will calm down

Delays only affect parcels. Letterpost is processed in a different facility and there are no delays in letter

_DMac_

Oh yeah no doubt they are busy and fair play to them for all they have done. Was just wondering what the sudden delays are? I got post last week and it arrived on time as it almost always does then this week it's held in the hub for days in end and looking online there seems to be a lot of people in the same boat. Typical though when I'm buying ****e online it arrives on time and when I actually need something important it gets delayed.

odyssey06

_DMac_ wrote: »

Anyone know what the story is with post being held for days in the Dublin 12 parcel hub? Need stuff for wfm as my pc died and it should have been delivered monday. Can parcels be collected from the parcel hub?

Can't be collected.

Likely waiting for a delivery van to have capacity in your area \ or waiting until they have enough parcels to fill a van in your area.
If the former, it might come on a saturday (happened to me - parcel was in D12 hub for 3 days).

Bikerguy

_DMac_ wrote: »

Anyone know what the story is with post being held for days in the Dublin 12 parcel hub? Need stuff for wfm as my pc died and it should have been delivered monday. Can parcels be collected from the parcel hub?

They cant be collected....its a parcel hub - sorting centre.... we have to wait...

In all fairness my postman is working 6 days a week...they are doing the best...

Ps: iam still waiitng for over a month...

_DMac_

Anyone know what the story is with post being held for days in the Dublin 12 parcel hub? Need stuff for wfm as my pc died and it should have been delivered monday. Can parcels be collected from the parcel hub?

Marlow

Small parcel from Greece just arrived: 6 1/2 weeks.

Took a detour via Heathrow as it seems from tracking and was stuck there for 2 weeks.

/M

le_girl

le_girl wrote: »

My parcel from the US that was sent over 9 weeks ago has just shown up on An Post's tracking page

It's being assessed by customs. I know I might be waiting a while yet and it might be completely battered but it's in the country. Hallelujah.

EDIT: it was shipped on the 30th of March from LA for those who are also waiting and want to compare. Last update before today was the 3rd of April.

It arrived this morning. Took less than 3 days once it showed up on An Post's tracking.

Not in bad condition at all so it obviously just sat somewhere in the states for 2 months.

Nice big customs charge on it though.

Bikerguy

statto25 wrote: »

It left France on May 12th

I am guessing it should be with you by latest by end of next week.

VG31

VG31 wrote: »

Does anyone have any experience of how long parcels from Austria are taking to get here?

To answer my own question, just over 2 weeks in total. It actually took longer to leave Austria than it did to get here. It was 9 days until it was exported, it arrived in Dublin then in a week exactly.

statto25

Bikerguy wrote: »

When was that..my fishing supplier said ita taking 3-5weeks to reach ireland...

While i got all from him within a week

It left France on May 12th

Swampy

enniscorthy wrote: »

Hi all what does this mean from USPS

Your item departed a transfer airport in DUBLIN, IRELAND

I'm in the same boat. I think it means its of the plane and on the way to customs etc. Mine has been in that status for 2 weeks with no updates. Going by previous posts it could take months.

Bikerguy

statto25 wrote: »

Still waiting on my Parcel from France, no sign of it since it left the origin country

When was that..my fishing supplier said ita taking 3-5weeks to reach ireland...

While i got all from him within a week

statto25

Still waiting on my Parcel from France, no sign of it since it left the origin country

Left France on May 12th

Bikerguy

VG31 wrote: »

Does anyone have any experience of how long parcels from Austria are taking to get here?

Have few parcels from Germany....all came within 2 weeks....but waiiting for one from slovakia for ages now....