Decoda wrote: » I understand that my purchase is not an essential item but why should it take an additional 11 days to have an item delivered to ireland? I ordered a set of roof bars yesterday and with prime delivery is scheduled to arrive Tuesday the 23rd June. Went back in and ordered it again but put in a range of UK postcodes and can get it delivered by Friday. Went onto chat with 3 different advisors and all 3 gave different reasons for the disparity with the delivery dates, one saying that there is apparent weather issues with the fulfillment center where the roof bars are being sent from, another said that my nearest fulfillment centre did not have the roof bars in stock and that it would take an additional 10 days to have it delivered because of this. "There was nothing they can do"
Caranica wrote: » So still focusing on delivery (no delays) as opposed to the actual problem ie dispatch.
donnyvegas wrote: » You are completely missing the point. The fact is is that Irish Prime customers pay the same amount for Prime (which you seemingly don’t have) as UK customers and we pay for 2 day delivery. Amazon can still dispatch a product to the UK within in hours but to Ireland it takes 2 weeks. I know when it is dispatched that it is up to the delivery companies. My gripe is that Amazon are not shipping products equally to Ireland and UK.
MBSnr wrote: » ^^^ I have Prime. Just selected an item I need. Delivery to England arriving before 10pm today if I order it before midday. Delivery to NI 9th June Delivery to Ireland 18th June The last order I placed that arrived within two days to Ireland was at the begining of March. The it slipped to 5 days, then 10 to 14 days... Definitely getting inferior treatment, being as I can get it by 10pm tonight if I send it to an English address.
Gru wrote: » Just got a refund of 3 months prime off of them to the card that paid it also, i had to ask them for it as initially they were offering a £5 credit, and then a £10 credit and then i just asked straight out for the refund after 3 months of delayed prime deliveries... i also showed them proof that an order made by my wife's non prime account was delivered the same day as my prime account order, both ordered at the same time, both dispatched from the same fulfilment centre and both to the same address...
donnyvegas wrote: » The problem is clearly Amazon prioritising their UK customers over Irish.
TimHorton wrote: » Correct , Once Item is Dispatched it is delivered quickly... In 2018 I had 95 Amazon Orders via Prime all delivered within 2 to 3 days. In 2019 I had 198 yes 198 Amazon Orders via Prime all delivered within 2 to 3 days. So far In 2020 I have had 78 Amazon Orders via Prime , Since Covid the average wait is 10 days , Not good.
GBX wrote: » Because it's not routed through An Post. Likely the agreement they have with An Post is not priority hence the delays. All down to costs. They probably pay less to An Post than the likes of DPD/Nightline. Nothing discriminatory about it. OP - have you priced around? Other retailers probably have them at a higher price + delivery cost. But some people won't pay higher prices to local shops and then complain when delays happen.
ted1 wrote: » No that’s not it. It just doesn’t dispatch.
_Kaiser_ wrote: » It's annoying, but the idea of reporting a foreign company (to who exactly?) because they don't deliver to Ireland as quickly as they do domestically... come on! :rolleyes:
_Kaiser_ wrote: » It's annoying, but the idea of reporting a foreign company (to who exactly?) because they don't deliver to Ireland as quickly as they do domestically... come on! :rolleyes: I've ordered a fair bit from them in the last few months. I have Prime too. Anything I'm in a rush for I route via PM/PW/AP and it's arrived within 2/3 days generally. Anything else I'm happy to let work through An Post. Things will get back to normal as restrictions continue to ease and logistics ramp back up. Don't see the issue to be honest. If anything I'm impressed that all the random tech and other stuff HAS been delivered in days (via the above) if I wanted it.
GinSoaked wrote: » There seems to be no logic to leaving stock for Irish customers sat in the warehouse for and extra 7 days? It doesn't in fact help prioritise UK sales because after 7 days it all catches up with them. If this was a case of prioritising some deliveries over others then the time that Irish customers goods were being left in the warehouse would vary and not be this constant 7 days.
L1011 wrote: » As far as anyone can tell the delivery capacity to An Post (notice stuff comes Dublin post marked) is at capacity and they aren't adding to it. So its a first in first out system where your stuff goes to the end of the queue and waits until there's space. No prioritisation being applied at all.
GinSoaked wrote: » An Post are doing fine once its dispatched then stuff is arriving in 3 days, The problem is that Amazon aren't dispatching stuff to Irish addresses for a week after the order has been made. Do you have an Amazon Prime account and have you ordered anything in the last month?
Ultimanemo wrote: » If their warehouses are in the UK that is what you expect, with very little air traffic happening deliveries will be very slow, a lot of stuff is stuffed into the belly of airliners when they have capacity, but if the warehouse is in the uk you load the stuff in a truck and off you go.
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