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Helly Hansen - Any orders Processed

JustMac

There was a recent thread on here with a discount code for Helly Hansen but it was removed as it wasn't for the general public. Just wondering if anyone has had their orders processed? I got an order in but it has remained in a 'processing' state ever since. The amount appears in my online banking as a 'pending transaction' but hasn't changed either. Anybody else see any progress towards getting their order?

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rob316

Order was pending, transaction disappeared from card today. Oh well

stuba

To the people that are saying their order was cancelled did you get an email to confirm cancellation or was there just no payment taken?

I haven’t heard anything since I got my confirmation email last week.

colm_mcm

confusedeire wrote: »

did you get any other communication before delivery?

I did, but tracking number didn’t work on DHL site. Got SMS from DHL a few days after so it was grand, arrived 3 days early too which was nice.

E mac

Money is back in my account so looks like a no go...l

kingstevii

amber2 wrote: »

Pending transaction gone from my account tonight.

Me too, signed up as a pro account, so waiting for reply using that, but not holding out much hope..

amber2

Pending transaction gone from my account tonight.

Cetyl Palmitate

Transaction cancelled. Oh well

Darc19

blackplum123 wrote: »

Yeah their phone number seems to be out of action???

Probably based in the uk and today is a bank holiday

confusedeire

colm_mcm wrote: »

I sent a query on Monday about delivery, got a ticket number and nothing else.
Item got delivered in the meantime.

did you get any other communication before delivery?

colm_mcm

jonnyatomic wrote: »

my order is still pending this morning and ordered last monday, sent an email to customer service and they came back with a ticket number and said they would get back to me, that was last thursday.

I sent a query on Monday about delivery, got a ticket number and nothing else.
Item got delivered in the meantime.

blackplum123

confusedeire wrote: »

Money was taken out of my account straight away last Monday morning but still no update on order. tried ringing and cant get through

Yeah their phone number seems to be out of action???

confusedeire

Money was taken out of my account straight away last Monday morning but still no update on order. tried ringing and cant get through

Pepp1989

Ordered last Monday. Money hasn't been taken from revolut so will revert back into my account tonight. Sent an email last week to them but no response. Ordered three items in total.

Oh well. Lucky those who got stuff delivered.

SteM

amber2 wrote: »

Once order is dispatched does anyone whose order has been fulfilled Know if HH email to confirm shipping and tracking number. Same boat here as many money debited on Monday Last and nothing Since. Ordered 2 items.

Yes an email is sent by HH on dispatch. Then another from DHL when it's in the system.

amber2

Once order is dispatched does anyone whose order has been fulfilled Know if HH email to confirm shipping and tracking number. Same boat here as many money debited on Monday morning last and nothing Since. Ordered 2 items.

jonnyatomic

my order is still pending this morning and ordered last monday, sent an email to customer service and they came back with a ticket number and said they would get back to me, that was last thursday.

Greg81

Got 2 parcels delivered last Friday.
Nothing super fancy just t-shirt and sweater.

Cetyl Palmitate

I out in a 5 item order last Sunday. Amount remains pending on my account. Based on responses here I would not be too hopeful of receiving anything but would have thought the transaction would have dropped off by now if that were the case.

Looks like criteria for applying to be a member of proshop is fairly wide ranging if nothing arrives this time anyway!

irish_major

The code was a pro friends and family code. But maybe it was limited to 1 item per order, should find out in the morning. Still says processing on my account.

dennispenn

E mac wrote: »

How often do promo codes like this get leaked to the general public?

i dont know but the had a 50% off last black friday. i was signed up to the newsletter

E mac

How often do promo codes like this get leaked to the general public?

tphase

o1s1n wrote: »

Two separate orders delivered here on Friday, one for a rain coat listed at approx 150 and a bag that was 70.

Was tempted to buy one of the 750 euro down coats (were reduced to 300!) but thought that might be pushing it

rub it in, why do't you.....

PurplePrincess

Mine is 5 items for 78euro and is still pending on my bank account. Had originally only 3 items and stupidly added socks and a t-shirt as they were cheap.

o1s1n

Two separate orders delivered here on Friday, one for a rain coat listed at approx 150 and a bag that was 70.

Was tempted to buy one of the 750 euro down coats (were reduced to 300!) but thought that might be pushing it

tphase

transaction still pending on my account, 2 item order

xtradel

Money pending on my cc account all week and returned today so I'm out! It was a 3 item order.

godtabh

I had two orders. One for €80 with 4 items. One for €82 with two items. The €80 order appears to have been lapsed

Pepp1989

ILikeBoats wrote:

When I say large - it was 3 items totaling 82 euro!

Mine was three as well. Looks like a cut off point.

ILikeBoats

When I say large - it was 3 items totaling 82 euro!

Sam Hain

Always the large orders that are the ruination of most high discount bargain alerts, even for items such as work wear for North Atlantic fisherman.