FrankC21 wrote: » Hi, My pregnant wife hyper-ventilated during an argument at work with her senior staff nurse, she got really emotional and had to sit down to calm down. She is not the only staff being shouted by this "senior staff". I understand that this is a very stressful time due to the pandemic but as a future father, I am afraid for my wife and the unborn child. Is there anything I could do to this "senior staff" rather than talking to her which is useless - because she does this shouting to all her staff member. Can I report this? Like I want this senior staff to get a warning or something? Is it considered an abuse to the unborn child?
Strumms wrote: » Nobody in a job has the right to shout at another member of staff, be it a manager, colleague, customer, contractor, whoever... If it was me, I’d wait for the situation to calm, over 24 hours. If the person involved wasn’t calmed down and forthcoming with an apology I’d make a formal complaint to their superior, in writing ....complete with... Where it happened When it happened Who may have witnessed this What situation instigated or may have instigated this behavior Any previous similar issues with the manager Have copies of the company employee manual or equivalent document and issue it as an attachment. Explain you have highlight the section that deals with ‘employee behavior’, communication or the equivalent... You are awaiting feedback..
Mrs OBumble wrote: » That's fine if your are the employee. But the employees partner / husband / buddy etc has no place in such in such a discussion. All they can do is support and encourage the employee to take adult actions. (I don't totally agree re no shouting, there are safety related situations where forceful speaking is necessary. And distance related ones where extra vocal production is necessary.)
Strumms wrote: » I agree about the partner / husband / buddy role, 100%. It’s NEVER appropriate to shout at a colleague / employee... Never. No conversation of that nature should ever happen at ‘distance’... it almost sounds like you are excusing or trying to excuse this appallingly unproductive and unprofessional behavior... The management person needed to email or speak to the Employee through email or face to face and invite them to a discussion in a private office where quiet and private would be the backdrop to a civil and professional interaction where they could speak with each other, voice concerns and attempt a resolution. It’s not rocket science. Unfortunately this manager would be better off put out to pasture. Unfortunately if they cannot communicate with an employee in a reasoned, professional, courteous and respectful manner they have no business having the job and title. It’s the very basic ability of a manager, communicating and being professional and respectful...if they lack such basic decision making ability of when, where and how to have such a conversation and treat an employee... poor, very poor..
Dav010 wrote: » We don’t know the context of the conversation. Someone who is sensitive to inflection may construe a raising of voice above usual volume as shouting. In reality, when making a point, particularly when a mistake has been made or someone isn’t pulling their weight, it isn’t unusual for voices to be slightly raised. Having worked in a Hospital, ward sisters are Gods, even the Doctors tread carefully, so the op complaining will not go down well, especially if the Sister has the backing of the Doctors on the ward. Many Consultants respect the senior staff nurses more than their Doctors.
Strumms wrote: » The OP said shouting.. I’m happy to go with their version of events as opposed to others querying it, especially when they were not there... I can tell the difference between shouting and a raised voiced, I’d presume most people including the complainant can too... let’s quit looking to excuse downright shîttty, aggressive and unprofessional behavior...
Dav010 wrote: » The op wasn’t there either. We are hearing this second hand, as I said, we don’t know the context and the op hasn’t provided it. The op is asking if this is abuse of his unborn child, so I’d say we are talking about very sensitive people here.
Strumms wrote: » There is no context that allows a manager / supervisor to shout at an employee, pregnant or otherwise. The professional thing in this situation would be to invite them into the office, sit down with them, relate the concerns to the employee and also listen to their feedback too.. takes 5-10 minutes out of an 8 hour shift, 2.38% of their working day, an important task (we presume).
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