E global central

Even my patience is wearing thin now.

Agent_47 wrote: »

Watch out. I had a delivery by GLS returned to E Global. They never attempted to deliver it and now E Global won't refund it for weeks until they receive it back. The clowns in Pay Pal found in their favour because E Global provided tracking information that it had been delivered (but back to them!) . The item was send back to the Netherlands. So I don't know where I stand now so I put through a chargeback against PayPal with Mastercard.

to be fair that looks to be more of an issue with gls than anyone, my" tracking no" is with them also all other shipments I've had from eglobal have come with dpd

Agent_47

Watch out. I had a delivery by GLS returned to E Global. They never attempted to deliver it and now E Global won't refund it for weeks until they receive it back. The clowns in Pay Pal found in their favour because E Global provided tracking information that it had been delivered (but back to them!) . The item was send back to the Netherlands. So I don't know where I stand now so I put through a chargeback against PayPal with Mastercard.

wersal gummage

My order has moved over to DPD now, with a tracking number that works on the DPD website, that's 10 days from dispatch (I said order yesterday), 4 days from order to dispatch (despite ordering something in their guaranteed dispatch within 48 hours section *. So 14 days to actually have some tracking commence within the EU, but on the eve of a big holiday weekend.

*even their dispatch within 48 hours is qualified to 48 working hours!

Ps, I've used them before over the years, mixed experience so knew what I was likely getting in for. I'm quite happy so far with a 2 week and a bit delivery looking possible

corks finest

wersal gummage wrote: »

I ordered 9 days ago (calendar days, not working days), current auto generated tracking says "Shipment further connected".!

Their website says up to 8 working days for delivery, a. D their dispatch email said 4 extra days due to current situation.... Guess we'll see in another week or so... Hopefully I'll have some recourse with PayPal if needs be

Yes pay pal will if needs be,I bombarded them with emails until I got satisfaction ( money back) NEVER ever again

abcCORK87

Don't think so. i was buying kindle paperwhite they have it for 103 euro amazon normal price is around 150 and they dropped it to 120.

Any idea if Amazon would match price on mobile phones?

Hope you get sorted soon.

abcCORK87 wrote: »

I did notice that if you remove two first and two last digits you will get DPD tracking number. At least in my case.

Company is what it is and what you pay. Its hard to contact in case they don't want.

Placed order and tried to cancel it after two hours (amazon matched their price) and didn't get any respond until i first got email that order is sent (after 4 days) and i need to send it back with 50 euro fee. So they are trying to be as helpless as possible so you stick with them with order.

abcCORK87

I did notice that if you remove two first and two last digits you will get DPD tracking number. At least in my case.

Company is what it is and what you pay. Its hard to contact in case they don't want.

Placed order and tried to cancel it after two hours (amazon matched their price) and didn't get any respond until i first got email that order is sent (after 4 days) and i need to send it back with 50 euro fee. So they are trying to be as helpless as possible so you stick with them with order.

Heebie

geotrig wrote:

I've looked at a few things on Amazon and even their deliveries seem further out than normal.

Definitely true. The fastest delivery I could find on respirator masks (just a fancy surgical mask, but since I have two separate high-risk factors, I'm getting the extra-effective ones) was 20th April to 5th May. Something like that would normally be like a week... next day on prime if you have it.
I think the speed of most deliveries is slowed due to prioritisation of "essential" goods over "luxury items"

wersal gummage wrote: »

I ordered 9 days ago (calendar days, not working days), current auto generated tracking says "Shipment further connected".!

Their website says up to 8 working days for delivery, a. D their dispatch email said 4 extra days due to current situation.... Guess we'll see in another week or so... Hopefully I'll have some recourse with PayPal if needs be

I'm on day "16" of the "tracking" not working days , so may 10/12 of those, Ive ordered 3 times before with varying delivery times from 7-8 days to 2-3 weeks, I was expecting delays this time so not worried at all yet so if you takethe 2-3 weeks and add a bit of delay due to current situation might be realistic for all.

I've looked at a few things on Amazon and even their deliveries seem further out than normal.

wersal gummage

mic2727 wrote: »

I ordered a mavic mini drone on march 21st. Tonight the tracking updates to ....
"Processing delay, your parcel will be out for delivery shortly"

But I gather these are auto generated just to keep people at bay from looking for updates.

Hope I havent been shafted and it actually arrives��

I ordered 9 days ago (calendar days, not working days), current auto generated tracking says "Shipment further connected".!

Their website says up to 8 working days for delivery, a. D their dispatch email said 4 extra days due to current situation.... Guess we'll see in another week or so... Hopefully I'll have some recourse with PayPal if needs be

mic2727 wrote:

This is the craic now, ordered a DJI Mavic Mini

Yeah, always the same. No point in looking at tracking, it's all made up until it reaches Ireland. It's definitely stuck in an EU warehouse somewhere, definitely slowed down due to the current world situation!

I was going to consider ordering a mobile phone from them pending your review. But I think I have my answer available now.

mic2727 wrote: »

This is the craic now, ordered a DJI Mavic Mini

https://imgur.com/CDc5U3k

corks finest wrote: »

Yeah they're a disaster

This is the craic now, ordered a DJI Mavic Mini

https://imgur.com/CDc5U3k

corks finest

masterboy123 wrote: »

Thanks everyone. I gave up the idea of ordering from them now.

Yeah they're a disaster

mic2727 wrote:

Hahaha yes I just got that, you foresaw it, so isnt unforeseen after all!

masterboy123 wrote:

Let us know how you get on with eglobal. And if you end up paying custom charges. Thank you and good luck

Any word on delivery?

AndyOHart

2 friends ordered a Nintendo Switch off them.
Heard nothing about it for a few days so wrote to them, 1 of them got a response saying it was broken so they waiting on more stock. Got an email last night saying preparing for dispatch and will ship within 48 hours. Then today both got refunds put into their bank accounts. Check on eGlobal today and theres loads of Switches there but all 500+ now, they originally paid like 350!
So I assume eGlobal cancelled knowing that people will pay way more

Agent_47 wrote:

yeah, watch out with E Global, having a nightmare with them. They use GLS, I waited 3 weeks for the delivery, it gets as far as their Irish depot and then they sent it back to the Netherlands saying Irish businesses were closed. Didn't help that I gave them the home address and they said they would deliver it!

So weird, gls delivered to my mate at home last week. That's very annoying..

masterboy123 wrote:

Let us know how you get on with eglobal. And if you end up paying custom charges. Thank you and good luck

Customs charges are always included. They have EU warehouses.

Agent_47

yeah, watch out with E Global, having a nightmare with them. They use GLS, I waited 3 weeks for the delivery, it gets as far as their Irish depot and then they sent it back to the Netherlands saying Irish businesses were closed. Didn't help that I gave them the home address and they said they would deliver it!

Waited 4 weeks for the item, now have to wait five further weeks for them to receive it and then decide on a refund, surely Paypal can refund now?

Let us know how you get on with eglobal. And if you end up paying custom charges.
Thank you and good luck

mic2727 wrote: »

Hahaha yes I just got that, you foresaw it, so isnt unforeseen after all!

geotrig wrote: »

Your next update will be "Due to unforseen circumstances there is a delay in your shipment. We will update here once we have news."

It'll arrive everything is just slower than usual at the moment.

Hahaha yes I just got that, you foresaw it, so isnt unforeseen after all!

Your next update will be "Due to unforseen circumstances there is a delay in your shipment. We will update here once we have news."

It'll arrive everything is just slower than usual at the moment.

tedpan wrote: »

You'll be fine! Just needs patience, don't look at the tracking, no point until it reaches Ireland. How many working days since you ordered?

9, including today, yea I'm sure its grand!ðŸ™Œ

mic2727 wrote:

Hope I havent been shafted and it actually arrives

You'll be fine! Just needs patience, don't look at the tracking, no point until it reaches Ireland. How many working days since you ordered?

I ordered a mavic mini drone on march 21st. Tonight the tracking updates to ....
"Processing delay, your parcel will be out for delivery shortly"

But I gather these are auto generated just to keep people at bay from looking for updates.

Hope I havent been shafted and it actually arrives&#55357;&#56904;&#55358;&#56606;

masterboy123 wrote:

After reading different reviews and talking to colleagues, I have given up the idea of ordering from them. This may change in feature.

masterboy123 wrote:

Thank you tedpan.

No problem, hopefully things go back to normal soon and you can get the new phone organised..

Thank you tedpan.

After reading different reviews and talking to colleagues, I have given up the idea of ordering from them. This may change in feature.

tedpan wrote: »

Warranty is in Asia, some manufacturers will assist locally, the majority will not. I never really understand the warranty question as I've never had a manufacturer defect, always been user error! Import duties are included when buying from eglobal.

masterboy123 wrote:

What's your take on warranty? Is it valid in Ireland? I am talking about mobile phone. And also if its coming from Asia, are we supposed to pay import charges?

Warranty is in Asia, some manufacturers will assist locally, the majority will not. I never really understand the warranty question as I've never had a manufacturer defect, always been user error! Import duties are included when buying from eglobal.