givyjoe wrote: » Only applies to companies operating in the EU.
conor.golden wrote: Didn’t go well. I signed into the phone for a minute so now they won’t accept it because the Apple warranty has been activated.
conor.golden wrote: My mistake I believe.
tedpan wrote: » Disaster, I've bought a lot of stuff over the years and never had a phone from Japan. Personally I would hate the shutter sound too. How were you to know without turning it on it was the Japanese version? Hmmm..
spix wrote: » eglobal actually says it on the product page if its the japanese model and it has shutter sound.. but you'll only find it if you look very closely as its at bottom of product description in small writing
Turquoise Hexagon Sun wrote: » E-Infinity looks good. Their website is nice to use and I've just been hearing good things about their service. I was on their site looking to try use them for the first time to buy a 128gb CF card but they were charging £22 for shipping. That's just a bit crazy for card. I ended up using Amazon because it's worked out the same price. I guess most of the savings are made on more expensive/bigger hardware.
LeoB wrote: » Tried eFinity for first time on 7th of Feb. Ordered a camera and lens, free postage. Got email to say my parcel was Heathrow at 8,58am. I was delighted but heard nothing by Friday, Emailed DHL and they said shipping label arrived on Tuesday but items hadn't. I emailed EFINITY and they tell me DHL lost it so I can have money back or replacement order. Bit of a bummer but hoping I get it by this weekend even Friday. Have bought a few items from eGlobal and found them very prompt
Chavways wrote: » I've bought a few items from EInfinity and have gone through the same thing with the DHL label being created and no movement happening for a few days. I have a hunch that the DHL label gets created and then EInfinity send the item from Hong Kong to the UK (which takes a few days), and then when DHL receive it, the DHL portion of the shipment begins. But anything before DHL receive the package the customer doesn't see because they want you to think everything is sourced from the UK. Ordered a Sony A6400 from them last Thursday Feb 13th and it arrived today. 695 euro from EInfinity and around 1100 in bricks and mortar shops here. Extraordinary saving.
masterboy123 wrote: » Guys, This is a long thread. Could anyone comment if eGlobal are trustworthy? And how's their customer service? Thanks
Bikerguy wrote: » At this stage you dont know if its gets to you. Customer service none existent..prices highly competitive.... If they have it in stock you may get in no time... if they dont you are screwed for few weeks at least.
Chavways wrote: And if the item is broken when it arrives to you, be prepared to go all the way to threatening them with legal action before they'll acknowledge any failings on their side. I don't think the savings is worth the hassle.
masterboy123 wrote: Thanks everyone. I gave up the idea of ordering from them now.
tedpan wrote: » Never had an issue with them in 40 orders, apart from not being in stock and having to wait a month. In my opinion, well worth the cost savings..
masterboy123 wrote: Does it show on the website that it's out of stock? Or Do you get to know that its out of stock after you have made the payment?
tedpan wrote: » Nope unfortunately, it may show in stock but that means they could be in their stock, more than likely supplier stock. Usually it takes 10 working days(2 weeks) from day of ordering, but as mentioned can take up to a month in some cases. If you hate waiting, I wouldn't suggest ordering from Asia, especially the way things are now..
masterboy123 wrote: What's your take on warranty? Is it valid in Ireland? I am talking about mobile phone. And also if its coming from Asia, are we supposed to pay import charges?
tedpan wrote: » Warranty is in Asia, some manufacturers will assist locally, the majority will not. I never really understand the warranty question as I've never had a manufacturer defect, always been user error! Import duties are included when buying from eglobal.
masterboy123 wrote: After reading different reviews and talking to colleagues, I have given up the idea of ordering from them. This may change in feature.
masterboy123 wrote: Thank you tedpan.
mic2727 wrote: Hope I havent been shafted and it actually arrives
tedpan wrote: » You'll be fine! Just needs patience, don't look at the tracking, no point until it reaches Ireland. How many working days since you ordered?
geotrig wrote: » Your next update will be "Due to unforseen circumstances there is a delay in your shipment. We will update here once we have news." It'll arrive everything is just slower than usual at the moment.
mic2727 wrote: » Hahaha yes I just got that, you foresaw it, so isnt unforeseen after all!
masterboy123 wrote: Let us know how you get on with eglobal. And if you end up paying custom charges. Thank you and good luck
Agent_47 wrote: yeah, watch out with E Global, having a nightmare with them. They use GLS, I waited 3 weeks for the delivery, it gets as far as their Irish depot and then they sent it back to the Netherlands saying Irish businesses were closed. Didn't help that I gave them the home address and they said they would deliver it!
