CheerLouth wrote: » Went to Donegan's...
CheerLouth wrote: » Went to Donegan's last week on a rare kid-free night out. Can't say we were impressed but we fancied a change from the Valley - rookie mistake. It wasn't overly busy, went in to the bar. Girl in a blue shirt standing there talking to some friends & didn't acknowledge us. Plenty of tables free so we chose the one in the corner under the telly where we were ignored by all of the wait staff. Eventually, the bar man gave us a menu and we ordered. Waiting on our meal & suddenly, one of the waitresses comes over and says that we'll have to move because she has a party of 5 walk in and she wants our table for them. Ordinarily it wouldn't have bothered me but on this occasion, it did as 1. no one was bothered when we arrived and 2. there were plenty of free tables, they could have pulled two together for the other party or asked them to go into the lounge. Anyway, we moved, food arrived eventually and it was grand. Chips were underdone but sweet potato fries were lovely. Mr. CL called for another pint and I asked for some water - neither arrived. Food was grand, but their service lets them down big time.
IvoryTower wrote: » Place has been living off a rep from about 20 years ago
CheerLouth wrote: » That's exactly what I said to my husband. Staff need to be trained from the top down on customer service.
IvoryTower wrote: » Cant fault it Faults it :pac:
whelan2 wrote: » The last time we went it was like it was a click. Ths same people eating there that ate there 20 years ago. All welcomed by the staff. If you're not a regular you get different treatment.
macadam wrote: » if the staff arent up the task I will asked to be served, they are training younger staff some are suited to the job others arent, we also need some patience
CheerLouth wrote: » I don't think you can blame it solely on younger staff. The staff on the night we were there have been working there for years. The problem is they actually just don't care, or as another poster said, they are looking after a certain click of people.
peejay1986 wrote: » Massively true. I know of one family who attend multiple times each month and as a result will NEVER have to queue. I've jokingly pulled the family up on this before and they openly say that the staff will spot them, pump them up to the top and jump ahead of the often huge queue. It's ridiculous how things are done there. Great for those on the right side, but it just increases the carnage there on busy nights. Must say, I don't mind the place. Yes, I believe it's overated, hugely and very much living off its reputation, but the last meal we had there was nice and if I thought the service would be good, I'd go back. It's just a risk I wouldn't take when I know I would be treated better elsewhere.
[Deleted User] wrote: » That fúckin Chicken Hut post is gold
Scotty # wrote: » Was in D'Vine last night for the first time. I would have no problem recommending it. Nice spot. Looking forward to next visit.
[Deleted User] wrote: » You know Smithstown Diner? I think it's called Daves now? or Daveys? Is it still open, and does it open on sundays, does anyone know? Havent been into it since it was taken over and wouldnt mind a mooch about.
macadam wrote: » Is Relish gone or just a name change coming see it closed on Laurence St?? Closed for a while in Dundalk now the name is Relish the Thought..
peejay1986 wrote: » What's the deal with the one in Dundalk? Haven't been for a while so didn't know of the name change. Has one of the staff members taken it over? Never been a fan of the Relish in the gallery. Went twice and it was a bad experience both times in terms of food, but mostly service. Thought it was miles behind the other branches.
enricoh wrote: » Think the one in bettystown is closed for refurbishment, haven't seen any vans outside doing anything though. Tough oul game the restaurant lark.
macadam wrote: » Is the one at Southgate still going??