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Child Item

Statement of Liability 2019

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Hi, anyone here receive a 2019 Statement of Liability yet after filling out an Income Tax Return aka a Form 12?

I thought it would be available by now.

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Lipbalmpam

Still waiting here too, was hoping I'd have it for next week to cover a large bill but I fear not!!!!!!

GM228

Submitted the 4th, received on Thursday and money in account today.

Bikerguy

GM228 wrote: »

Submitted the 4th, received on Thursday and money in account today.

4th of jan or feb?

GM228

Bikerguy wrote: »

4th of jan or feb?

January.

MIN2511

Submitted 2/3/4 Jan, resubmitted at the end of Jan when everyone did - still no luck. :mad:

Also rang revenue on Friday, was on the phone for 7 minutes and didn't get to speak to a human.

How long are people waiting before they get to speak to a human?

[Deleted User]

MIN2511 wrote: »

Submitted 2/3/4 Jan, resubmitted at the end of Jan when everyone did - still no luck. :mad:

Also rang revenue on Friday, was on the phone for 7 minutes and didn't get to speak to a human.

How long are people waiting before they get to speak to a human?

I originally submitted mine on the 2nd,band resubmitted mid month and it did not look like the first one was picked up ( I was still able to edit the tax return)

Rang last week was about 8 mins on hold aand was told next available agent would be about 8 mins, so I hung up.
There were plenty of messages while on hold advising that there was a backlog and they were processing as much as they could so I did not think there was any reason to hang around to hear the same from an agent would would most likely not be able to escalate my request anyway.

Anyway it appeared this morning, nice big refund too

Bikerguy

Still nothing.... ;(

rsl1976

Same here

Lipbalmpam

Still nothing here either

bellatrix1

Still nothing

adoodle

Same here ðŸ˜¬

rsl1976

Has anyone tried calling this morning to see if they have any updates

Shlippery

rsl1976 wrote: »

Has anyone tried calling this morning to see if they have any updates

I call them and spoke to a nice guy, he just added further notes to my previous enquiries and hopefully it'll help speed it up a little. Frustrating as it's a fair bit of money owed and have a trip away coming soon that the money would have been a nice bonus for.

My timeline for anyone curious:

Jan 6 - Contacted as FED credit had glitch on their system
Jan 10 - Revenue Agent manually applied credit
Jan 15- Submitted
Jan 23- SOL Received but with wrong credit
Jan 28- First refund
Jan 28- Message saying they would fix and re-issue
Feb 17 -

druss

I applied on 6 January. I received an email on Sunday morning (16 Feb) to say that the SoL was now available. I don't know if Revenue ordinarily run automated jobs over the weekend? Maybe it's an attempt to clear the backlog.

BTW I was tempted on several occasions to resubmit my claim, but I really don't see that this helps in the overall scheme of things.

rsl1976

I called again, still no real clarification. Technical issue and they are working on them.

deise18

Still nothing here either

michellie

Can't believe that's still going on. Shocking

Macker1

Nothing for me either. Its a joke. if it were the private sector heads would be rolling.

deise18

Site seems to be down now.

Maybe an end in sight??

Nordydave

Submitted on 4th Jan, got the email to say it'd be ready on the 17th, nothing. Some people in work that submitted on the 4th also had their SOL on the 19th and funds a couple of days later.

Nothing as of yet and now the website shows the below upon attempting to log in.

The Revenue On-Line Service is currently unavailable
We are currently upgrading our service, which has required 
the site to be shut down for a short period of time.
Thank you for your patience.

Bojill

deise18 wrote: »

Site seems to be down now.

Maybe an end in sight??

It goes down every day about 6pm for maintenance.

Bikerguy

Macker1 wrote: »

Nothing for me either. Its a joke. if it were the private sector heads would be rolling.

Yes..if you would own that to institution...you will pay penalty...your credit rating will go down the drain...yet..we have to wait... me from 03.01.2020

Eating chinese instant noodles

Bikerguy

Nordydave wrote: »
Submitted on 4th Jan, got the email to say it'd be ready on the 17th, nothing. Some people in work that submitted on the 4th also had their SOL on the 19th and funds a couple of days later.

Nothing as of yet and now the website shows the below upon attempting to log in.
The Revenue On-Line Service is currently unavailable
We are currently upgrading our service, which has required 
the site to be shut down for a short period of time.
Thank you for your patience.

The same me..exactly....as well the email about the 17th. What a joke

MIN2511

Fr Tod Umptious wrote: »

I originally submitted mine on the 2nd,band resubmitted mid month and it did not look like the first one was picked up ( I was still able to edit the tax return)

Rang last week was about 8 mins on hold aand was told next available agent would be about 8 mins, so I hung up.
There were plenty of messages while on hold advising that there was a backlog and they were processing as much as they could so I did not think there was any reason to hang around to hear the same from an agent would would most likely not be able to escalate my request anyway.

Anyway it appeared this morning, nice big refund too

Still nothing yet. I'll give it until the end of the week again, and ring them yet again.

rsl1976

Nothing for us again this morning

Bikerguy

rsl1976 wrote: »

Nothing for us again this morning

Yup...nada here as well....

Lipbalmpam

Same as that ðŸ™„ðŸ™„ðŸ™„

zepman

I was in bed when the clock struck midnight on New Year's day this year. I logged into my Revenue account from my phone to get started on the Return. Completed partially and saved it, and by evening of Jan 1st, I had submitted it. Thought I was being smart by doing it so early.

On Jan 9th, I got that automated email saying the Return has been received and that I should have the SOL on the 17th.

On Jan 18th, I received an enquiry from Revenue which I responded to by the same evening.

No update since then. :mad:

Now, I'm not really in a desperate situation financially, but I am just concerned that my file has fallen through the cracks or something. Also, it would be great to see how it's all worked out. Even after spending hours, I have been unable to figure out on my own if I will get anything back. I had an unusual situation last year with lots of things to take into account - had a redundancy in August; spouse started work that very month but I didn't transfer my credits to her so she overpaid tax probably; but then I was on Jobseeker's Benefit August-December and claimed Unemployment Repayment in December; also there's health insurance that my employer (now ex) paid for through December.

Nordydave

zepman wrote: »

I was in bed when the clock struck midnight on New Year's day this year. I logged into my Revenue account from my phone to get started on the Return. Completed partially and saved it, and by evening of Jan 1st, I had submitted it. Thought I was being smart by doing it so early.

On Jan 9th, I got that automated email saying the Return has been received and that I should have the SOL on the 17th.

On Jan 18th, I received an enquiry from Revenue which I responded to by the same evening.

No update since then. :mad:

Now, I'm not really in a desperate situation financially, but I am just concerned that my file has fallen through the cracks or something. Also, it would be great to see how it's all worked out. Even after spending hours, I have been unable to figure out on my own if I will get anything back. I had an unusual situation last year with lots of things to take into account - had a redundancy in August; spouse started work that very month but I didn't transfer my credits to her so she overpaid tax probably; but then I was on Jobseeker's Benefit August-December and claimed Unemployment Repayment in December; also there's health insurance that my employer (now ex) paid for through December.

Now that scenario sounds like it might need a bit more of a calculation so you'd perhaps expect a delay - but not knocking on two months.

I'm not sure does resubmitting do anything - someone said they were still able to edit their tax return so they submitted again. I've always had the amend option but if I view it all the credits/salary etc. are "confirmed". I'd just really like to know if theres something others are doing or if others have different status etc.

rsl1976

zepman wrote: »

I was in bed when the clock struck midnight on New Year's day this year. I logged into my Revenue account from my phone to get started on the Return. Completed partially and saved it, and by evening of Jan 1st, I had submitted it. Thought I was being smart by doing it so early.

On Jan 9th, I got that automated email saying the Return has been received and that I should have the SOL on the 17th.

On Jan 18th, I received an enquiry from Revenue which I responded to by the same evening.

No update since then. :mad:

Now, I'm not really in a desperate situation financially, but I am just concerned that my file has fallen through the cracks or something. Also, it would be great to see how it's all worked out. Even after spending hours, I have been unable to figure out on my own if I will get anything back. I had an unusual situation last year with lots of things to take into account - had a redundancy in August; spouse started work that very month but I didn't transfer my credits to her so she overpaid tax probably; but then I was on Jobseeker's Benefit August-December and claimed Unemployment Repayment in December; also there's health insurance that my employer (now ex) paid for through December.

Have you tried calling them to see what they say. I would have expected that once they made that enquiry that they were working on it.