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ESB eCars pricing introduction

ELM327

System Upgrade

Dear EV Drivers,

To enable us to provide you with some enhanced functionality and a new app, we will be performing a system upgrade this coming Wednesday morning, October 2nd,

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liamog

zg3409 wrote: »

If your using gmail you can use this

Any website that has your email on file will think that email1@gmail.com is different from email1+me@gmail.com but gmail ignores the part after the +

So use email1+ecars@gmail.com and you will still get the emails, and you can see when Ecars sells your data to spammers.

It's the mobile number that has defeated me, that's exactly what I was doing for the email address!

fricatus

liamog wrote: »

It's the mobile number that has defeated me, that's exactly what I was doing for the email address!

Would it work to put extra digits on the end of the mobile number? They are disregarded when dialling, so the telephone system only expects seven digits after the 087, 086 or whatever code.

innrain

TheTorment wrote: »

I used the Gorey Chademo on Thursday night. I was full sure Id timed the charge.
According to my account I stayed for 45mins and 19 secs....I was hit by the overtime penalty charge

29/11/2019Start 29/11/2019 01:14
Duration 00:45:19
Energy 24.03 kWh

I have noticed that the time used for the billing is 10-20 seconds greater than the time on the charger's display. It must because they use the time of calling home as starting point while the chargers displays the time when the connection has been made.

I don't know what car it was and how large the battery.

I charged last night, outside temp 2 Celsius
02/12/2019 22:28:52
Duration 00:30:11
Cost & Power €6.26 (21.590 kWh)

OP charged 15 min more and got 2.5 kWh which translates to 15-16km driving range for €5.73.

ELM327

innrain wrote: »

I have noticed that the time used for the billing is 10-20 seconds greater than the time on the charger's display. It must because they use the time of calling home as starting point while the chargers displays the time when the connection has been made.

I don't know what car it was and how large the battery.

I charged last night, outside temp 2 Celsius
02/12/2019 22:28:52
Duration 00:30:11
Cost & Power €6.26 (21.590 kWh)

OP charged 15 min more and got 2.5 kWh which translates to 15-16km driving range for €5.73.

For the first part, it's really bad form if they are using a time longer than the displayed time, this should change.

That second bolded line shows the impact of the overstay fee and why it's great!

beanian

zg3409 wrote: »

If your using gmail you can use this

Any website that has your email on file will think that email1@gmail.com is different from email1+me@gmail.com but gmail ignores the part after the +

So use email1+ecars@gmail.com and you will still get the emails, and you can see when Ecars sells your data to spammers.

Also gmail will ignore dots before the @ symbol.
so joebloggs@gmail.com
joe.bloggs@gmail.com
j.o.e.b.l.o.g.g.s@gmail.com
all resolve to the same email address. Most online services will see these as unique email addresses

[Deleted User]

charlieIRL wrote: »

It is now with the DC in town and the 4 ionity just a few minutes out the motorway.
With the paid charging all of a sudden the chargers are available to use!! I drove through town one evening and every single charger was being used, now its only the 22's you see occupied!

Not likely, that's fine perhaps if you're doing the whole trip in 1 day but not if you get from Athlone and want to drive around Galway County and then come back to Athlone.

More AC points would be fantastic, then I wouldn't need to fast charge at all in Galway. No need to hang around twiddling my thumbs with nothing to do at that garage especially if the charger is in use when I could be at an AC point charging away while doing my business in town and come back to a fully charged car.

And Atlone is a fair bit more than a few mins from Galway.

charlieIRL

Deleted User wrote: »

And Atlone is a fair bit more than a few mins from Galway.

Apologies, I meant that the new ionity hub in the Athlone Plaza is only a few minutes outside Athlone.

innrain

ELM327 wrote: »

For the first part, it's really bad form if they are using a time longer than the displayed time, this should change.

This evening in Templeville

the charger
xNBOlrw.jpg?1

and the bill

11s difference.

Dont be at yourself

Any data or anecdotal evidance on charger utilisation since charges were brought in? Are they much more likely to be available to use now?

AhHaor

Dont be at yourself wrote: »

Any data or anecdotal evidance on charger utilisation since charges were brought in? Are they much more likely to be available to use now?

Go to coinfo.ie and see what a country of freeloaders we are. Usage has dropped off a cliff. It's great because I've suddenly more confidence in a FCP being available rather than queuing because some local wants to save cents for the guts of an hour

kennethsmyth

innrain wrote: »

This evening in Templeville

the charger

and the bill

11s difference.

Ok that is really bad form by the esb, the charger should inform the billing system of time not a calculation based on connectivity to server.

This will lead to disputes, esb needs to rectify it, 11 seconds or not it’s wrong and leads to non transparent pricing

kennethsmyth

AhHaor wrote: »

Go to coinfo.ie and see what a country of freeloaders we are. Usage has dropped off a cliff. It's great because I've suddenly more confidence in a FCP being available rather than queuing because some local wants to save cents for the guts of an hour

Yep always thought the one in Gorey was a particularly bad example of this as the fcp is in the town itself and locals constantly were using it

MJohnston

AhHaor wrote: »

Go to coinfo.ie and see what a country of freeloaders we are.

There's no website at that URL

Fiesta

Try www.cpinfo.ie

McGiver

charlieIRL wrote:

It is now with the DC in town and the 4 ionity just a few minutes out the motorway. With the paid charging all of a sudden the chargers are available to use!! I drove through town one evening and every single charger was being used, now its only the 22's you see occupied!

Don't get me started. 4th largest city in the country, major population centre, regional/provincial capital, significant tourist destination. 1 DC in the city, another one off in the field - this was the designed by an idiot, I suspect City Council involvement.
The AC is even worse. At wrong spots and too few of them.

I'd say bring in charges for AC pronto otherwise lot of capacity is wasted as the freeloaders moved from DC to AC! I'd actually be say that the AC freeloading is even worse, much worse.

Now let me explain why:
1. Two connector Ecar 22kW AC can supply 2x11kW.
2. This is not a destination charger at all, that's actually a fairly fast charger at 2x11kW (or 1x22kW). Destination charger proper is slow 3.7kW or a 3pin 2.4kW at hotels or maybe car parks.
3. Most cars are capable 7.4kW only. Some only 3.7kW.
Best case fully occupied charger is 14.8 kW on a 22kW charger - 33% capacity wasted.
Worst case fully occupied charger is 7.4kW on a 22kW charger - 66% capacity wasted.
4. What's worse is that many use it as free parking (if LA allows it free) and/or destination charger and waste the capacity further than what's limited by inherently slow AC charging speed of the car. They are not destination charger as I explained above.

Hence it will need per kWh + per min charge. Per minute charge comes at between 120 to 180 minute mark to encourage full utilisation. If there's no time element in the pricing then slow charging cars waste the potential of the charger and block the charger way too long. Imho, unlike with DC chargers, slow AC charging cars need to be penalised, they can always move to DC if they need more and/or quick charge.

Black_Knight

Fiesta wrote: »

Try www.cpinfo.ie

Cheers for the link, but any charger I search basically says zero usage from the 20th November onwards. Glitch in reporting since the fees came in?

kennethsmyth

Fiesta wrote: »

Try www.cpinfo.ie

I’m looking at the cup for circlek at the airport and not seeing info since 20/11/19, by any chance this site no longer works since payments are on

kennethsmyth

McGiver wrote: »

Don't get me started. 4th largest city in the country, major population centre, regional/provincial capital, significant tourist destination. 1 DC in the city, another one off in the field - this was the designed by an idiot, I suspect City Council involvement.
The AC is even worse. At wrong spots and too few of them.

I'd say bring in charges for AC pronto otherwise lot of capacity is wasted as the freeloaders moved from DC to AC! I'd actually be say that the AC freeloading is even worse, much worse.

Now let me explain why:
1. Two connector Ecar 22kW AC can supply 2x11kW.
2. This is not a destination charger at all, that's actually a fairly fast charger at 2x11kW (or 1x22kW). Destination charger proper is slow 3.7kW or a 3pin 2.4kW at hotels or maybe car parks.
3. Most cars are capable 7.4kW only. Some only 3.7kW.
Best case fully occupied charger is 14.8 kW on a 22kW charger - 33% capacity wasted.
Worst case fully occupied charger is 7.4kW on a 22kW charger - 66% capacity wasted.
4. What's worse is that many use it as free parking (if LA allows it free) and/or destination charger and waste the capacity further than what's limited by inherently slow AC charging speed of the car. They are not destination charger as I explained above.

Hence it will need per kWh + per min charge. Per minute charge comes at between 120 to 180 minute mark to encourage full utilisation. If there's no time element in the pricing then slow charging cars waste the potential of the charger and block the charger way too long. Imho, unlike with DC chargers, slow AC charging cars need to be penalised, they can always move to DC if they need more and/or quick charge.

Can only charge for slow charging if parking is included - it’s not in Dublin city

McGiver

kennethsmyth wrote:

Can only charge for slow charging if parking is included - itâ€™s not in Dublin city

Why so?

kennethsmyth

McGiver wrote: »

Why so?

Because at 3.50 per hour parking and additional charge for charging would mean the scp’s wouldn’t be used and therefore unviable in Dublin City. Other towns and cities don’t charge for parking for ev’s therefore charge for charging not a problem. If Dublin City scp’s become unviable to use then no income then no scp’s. Esb needs to come to an arrangement with Dublin City council but with keegan in charge it’s not going to happen.

McGiver

kennethsmyth wrote:

Because at 3.50 per hour parking and additional charge for charging would mean the scpâ€™s wouldnâ€™t be used and therefore unviable in Dublin City. Other towns and cities donâ€™t charge for parking for evâ€™s therefore charge for charging not a problem. If Dublin City scpâ€™s become unviable to use then no income then no scpâ€™s. Esb needs to come to an arrangement with Dublin City council but with keegan in charge itâ€™s not going to happen.

This is fully in the LA's competency. Nothing to do with Esb...

deadduck

Hi all,

I haven’t been following this thread, so maybe this has been seen before. I finally signed up for the ecars charging plan last night, the pay as you go plan, and linked my existing ecars card to my account during signup. I topped up by a tenner initially, as I expect to use the system seldom enough. Anyway, took my car off charge this morning (my own charger, car parked on driveway), and within a few minutes got a text from ecars to say I had been charged for charging, and the overstay fee. I’ve attached the screenshot. Has anyone any idea what’s happened here, it seems they’ve charged me for using my own charger???

innrain

Something went wrong. What charger it says you've been? It is not clear from the picture. My best guess is the card number linked to your account is wrong somehow. If you check the location of the charger you can show them that it has nothing to do with you.

deadduck

innrain wrote: »

Something went wrong. What charger it says you've been? It is not clear from the picture. My best guess is the card number linked to your account is wrong somehow. If you check the location of the charger you can show them that it has nothing to do with you.

So i rang e-cars on the way into work. They were at a loss at to what's happened, but according to their records, my card was used to charge for 1 hour at CircleK on the Clonshaugh Road, from 5.59am to 6.59am?? They have sent it on to their IT dept. to investigate, and have suspended my account in the meantime (to prevent any further false charges), until they get to the bottom of what's happened. We verified the card number on my account matches the card in my wallet too. Very, very, odd!

[Deleted User]

According to http://www.cpinfo.ie/ the Nass charger hasn't been used at all on the 1 st or 2nd ? could that be I wonder but it will be interesting to see how much usage falls off with the introduction of fees.

KCross

Black_Knight wrote: »

Cheers for the link, but any charger I search basically says zero usage from the 20th November onwards. Glitch in reporting since the fees came in?

Deleted User wrote: »

According to http://www.cpinfo.ie/ the Nass charger hasn't been used at all on the 1 st or 2nd ? could that be I wonder but it will be interesting to see how much usage falls off with the introduction of fees.

eCars have changed their back office system to cater for the new charging regime.

cpinfo is probably out of sync with the new API's so not reporting real status anymore. cpinfo is not an eCars website.

MJohnston

Some data looks to have started to show up from yesterday, so maybe they've fixed whatever API issue they were having.

[Deleted User]

Who is CP info anyway ?

KCross

Deleted User wrote: »

Who is CP info anyway ?

http://www.mlopt.com/?p=6598

He has a boards handle called cpinfo, funnily enough! But only posted twice so I dont know if that cpinfo site is being maintained or not.

JohnC.

deadduck wrote: »

So i rang e-cars on the way into work. They were at a loss at to what's happened, but according to their records, my card was used to charge for 1 hour at CircleK on the Clonshaugh Road, from 5.59am to 6.59am?? They have sent it on to their IT dept. to investigate, and have suspended my account in the meantime (to prevent any further false charges), until they get to the bottom of what's happened. We verified the card number on my account matches the card in my wallet too. Very, very, odd!

Wasn't there something posted not too long ago in the thread about numbers being reused for some reason, which is causing issues for some?