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I know it's after hours but here goes.......

galtsdrift

I thought I would try here and take the punches. I did a training course, one day, simple enough, but didn't get along with the presenter. In fact we didn't like each other at all from a previous course he did (he keeps making jokes at the expense of his customers and I pulled him up on it)

We did the course and at the end we had a small 40 question test. Multiple choice. I did the test and out of the blue on a sunday I get an email starting off with the "we had X number of participants on this course, all passed except you" and proceeded to outline that he double checked and that is the result. He then says he used negitive marking in the test. There was no mention of this (or a test) on any of the training literature and I know I certainly had very little wrong on that paper.

Besides the fact I was emailed such a smarmy email on a sunday, am I entiled to ask to see the paper and the marking methodology.

It's worth mentioning,the course, it's certificate and all that is meaningless, I don't care and it doesn't make a blind bit of difference if I done it or not to my work or life but I do fancy pulling this spoofer up on this is someway just to call him out.

Any advise on the best approach and does he have to go through the marking and present the paper if requested?

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dxhound2005

galtsdrift wrote: »

The email on a sunday and noting in the first line of a 3 line email, they number of people who attended and the number who failed, me, was outright unprofessional.

What are you going to do about it?

Ficheall

dxhound2005 wrote: »

I had to look up what Negative Marking means.
[...really long explanation...]

Did you study Arts by any chance? :P

galtsdrift

dxhound2005 wrote: »

What are you going to do about it?

Just ask to be presented the paper, the marking methodolgy, and ask where in all the website, course literature and hand outs it mentioned such methods are used.

Also ask him to explain the email and in his professional opinion does he feel this apporach is acceptable? And ask if he can understand why I have such concenrs about his integrity and professsionalism.

Then sit back and review the repsonses.

[Deleted User]

ILoveYourVibes wrote: »

He isn't.

If he was he would know to be nice to clients as they report back to their companies and its THEIR reviews that either secure or destroy your chances of getting another contract.

There are LOTS of trainers out there. Its very competitive.

Even if you had failed terribly the way the guy acted etc is clueless.

If a trainer issues certification, their prifessional integrity with the accrediting body trumps being coerced by difficult participants into passing them for an exam fail for fear of negative feedback to the employer.

The earlier ‘clip their wings’ comment by the OP hints at how they may have set the tone for interaction with this trainer.

galtsdrift

JayZeus wrote: »

If a trainer issues certification, their prifessional integrity with the accrediting body trumps being coerced by difficult participants into passing them for an exam fail for fear of negative feedback to the employer.

The earlier ‘clip their wings’ comment by the OP hints at how they may have set the tone for interaction with this trainer.

Just checked again. The cert is from him and him alone. It's toilet paper.

ILoveYourVibes

OP

I don't know if it's my place to say this. But NEXT time you have a disagreement with a trainer. WAIT...until after the course. Then give your feedback to them either in person or in emails. Be polite but too the point.

I have told people my opinions. Sometimes its been very favorable. As in along the lines of

'I just wanted you to know you are a credit to your industry you are knowledge diligent and personable. I was very impressed.'

If they were poor i say that too.

' I think for your own development you might like to know that you might be lacking in areas of being personable and keeping a group engaged'.

Ask for a copy of your test. don't say why. Just one email and one line

thank you for your email may i request my actual test please for my own interest thank you

Just give your employer your honest opinion about him.

If you feel your test was marked on a whim tell that to your employer too.

I would always give my employer feedback on 'Trainers' both bad and good. Even if they never even tested me. Its useful for the trainer to know too.

Actually most trainers ASK for feedback at the end of the course.

dxhound2005

galtsdrift wrote: »

Just ask to be presented the paper, the marking methodolgy, and ask where in all the website, course literature and hand outs it mentioned such methods are used.

Also ask him to explain the email and in his professional opinion does he feel this apporach is acceptable? And ask if he can understand why I have such concenrs about his integrity and professsionalism.

Then sit back and review the repsonses.

What is the website?

galtsdrift

dxhound2005 wrote: »

What is the website?

Not sure if that helps the situation to post it here

ILoveYourVibes

JayZeus wrote: »

If a trainer issues certification, their prifessional integrity with the accrediting body trumps being coerced by difficult participants into passing them for an exam fail for fear of negative feedback to the employer.

The earlier ‘clip their wings’ comment by the OP hints at how they may have set the tone for interaction with this trainer.

It really doesn't in the real world.

Its why i think most one day courses shouldn't issue certs. They are kind of worthless.

[Deleted User]

galtsdrift wrote: »

Just ask to be presented the paper, the marking methodolgy, and ask where in all the website, course literature and hand outs it mentioned such methods are used.

Also ask him to explain the email and in his professional opinion does he feel this apporach is acceptable? And ask if he can understand why I have such concenrs about his integrity and professsionalism.

Then sit back and review the repsonses.

As an experienced professional who has just taken a simple one day course and failed the exam where all others passed, my initial reaction would be to find out where I fell short and how inadequate my understanding of the subject matter may be. I’d want to know if I was the only one who failed, or one of 20, 40, 60% who failed.

I’d recognise that it’s better I know in advance and have a chance to prepare to discuss it on Monday rather than be pulled aside to face the firing squad unprepared.

I’d not read any more into a 3 line email than what is written. I’d politely ask if I could resit the exam and enquire about what’s the timeframe and cost to do so. I’d reflect on the fact that I was sent there to complete a course and pass an exam, not to lock horns with the trainer.

I’d take a conciliatory approach to a trainer I rubbed the wrong way to get on with the task at hand, rather than think two wrongs make a right.

galtsdrift

JayZeus wrote: »

As an experienced professional who has just taken a simple one day course and failed the exam where all others passed, my initial reaction would be to find out where I fell short and how inadequate my understanding of the subject matter may be. I’d want to know if I was the only one who failed, or one of 20, 40, 60% who failed.

I’d recognise that it’s better I know in advance and have a chance to prepare to discuss it on Monday rather than be pulled aside to face the firing squad unprepared.

I’d not read any more into a 3 line email than what is written. I’d politely ask if I could resit the exam and enquire about what’s the timeframe and cost to do so. I’d reflect on the fact that I was sent there to complete a course and pass an exam, not to lock horns with the trainer.

I’d take a conciliatory approach to a trainer I rubbed the wrong way to get on with the task at hand, rather than think two wrongs make a right.

Thanks for the lenghty response. I would rather resign my job the bow to that trainer. He's an eejit and an extremely dislikable one. I will ask him to explain himself knowing that I really don't care where this is going.

ILoveYourVibes

JayZeus wrote: »

I’d take a conciliatory approach to a trainer I rubbed the wrong way to get on with the task at hand, rather than think two wrongs make a right.

Why ..you are never going to see this guy again?

[Deleted User]

galtsdrift wrote: »

Thanks for the lenghty response. I would rather resign my job the bow to that trainer. He's an eejit and an extremely dislikable one. I will ask him to explain himself knowing that I really don't care where this is going.

Ah, After Hours.

ILoveYourVibes

galtsdrift wrote: »

Thanks for the lenghty response. I would rather resign my job the bow to that trainer. He's an eejit and an extremely dislikable one. I will ask him to explain himself knowing that I really don't care where this is going.

That's a bit extreme you have to suck it up to gob****es sometimes. You just have to fake it.

You sexy rebel you!

I would tell hr though. This of all the things people think hr aren't interested in ..IS.

They don't want to waste money on trainers who fail people because they don't personally like them.

galtsdrift

ILoveYourVibes wrote: »

That's a bit extreme you have to suck it up to gob****es sometimes. You just have to fake it.

You sexy rebel you!

Not really, I'm indifferent about the job, prefered my old one and I'm the most pig headed person you've seen when it comes to principle. I have a belief you must always be ready to fall on your sword at a moments notice if your principles are questioned.

[Deleted User]

ILoveYourVibes wrote: »

That's a bit extreme you have to suck it up to gob****es sometimes. You just have to fake it.

You sexy rebel you!

I would tell hr though. This of all the things people think hr aren't interested in ..IS.

They don't want to waste money on trainers who fail people because they don't personally like them.

Hmmmm.

dxhound2005

galtsdrift wrote: »

Thanks for the lenghty response. I would rather resign my job the bow to that trainer. He's an eejit and an extremely dislikable one. I will ask him to explain himself knowing that I really don't care where this is going.

You should still be prepared for the possibility that you failed, and your were the only one that failed. As I said before the key is the Negative Marking method, which despite your confidence about your answers, with a 40 question paper could render you a fail result.

Purple Mountain

Surely he should be conversing with your employer and they should be the ones following up the result and your query of same?

ILoveYourVibes

dxhound2005 wrote: »

You should still be prepared for the possibility that you failed, and your were the only one that failed. As I said before the key is the Negative Marking method, which despite your confidence about your answers, with a 40 question paper could render you a fail result.

True. However the trainers attitude is still sub par.

And there are plenty of other trainers and course to send people on out there.

dxhound2005

ILoveYourVibes wrote: »

True. However the trainers attitude is still sub par.

And there are plenty of other trainers and course to send people on out there.

As reported by the OP. Who holds him in a degree of contempt. I would not make a judgement from what is on this thread.

I would rather resign my job the bow to that trainer. He's an eejit and an extremely dislikable one.

joejoggs

Just cop onto yourself OP, FFS

galtsdrift

joejoggs wrote: »

Just cop onto yourself OP, FFS

Why, don't you stand up for yourself

ILoveYourVibes

Purple Mountain wrote: »

Surely he should be conversing with your employer and they should be the ones following up the result and your query of same?

I thought this was weird too. Usually that info would be going from the trainer to hr only.

HR don't even give the employees the results of other employees either.

And hr usually ask for feedback ..what do you think of the course etc??

ILoveYourVibes

dxhound2005 wrote: »

As reported by the OP. Who holds him in a degree of contempt. I would not make a judgement from what is on this thread.

I would rather resign my job the bow to that trainer. He's an eejit and an extremely dislikable one.

Ok but HR would make a judgement from the same op/person. Just sayin.

They wouldn't take two sides etc.

The trainer isn't part of their company they don't represent his interests. Its not an internal thing.

In fact HR would get into legal trouble potentially down the line for sending people to a gob****e continuously so they would probably rather find out now.

ILoveYourVibes

Send on the email he sent you to hr. And tell them what you think.

dxhound2005

ILoveYourVibes wrote: »

Ok but HR would make a judgement from the same op/person. Just sayin.

They wouldn't take two sides etc.

The trainer isn't part of their company they don't represent his interests. Its not an internal thing.

In fact HR would get into legal trouble potentially down the line for sending people to a gob****e continuously so they would probably rather find out now.

But if it turns out that the Fail was correct, would the fact that the trainer relayed that to him by email on Sunday be a matter of any consequence?

galtsdrift

ILoveYourVibes wrote: »

I thought this was weird too. Usually that info would be going from the trainer to hr only.

HR don't even give the employees the results of other employees either.

And hr usually ask for feedback ..what do you think of the course etc??

Well if you think he is speaking with my employer and HR then he certainly needs to be taken on.

ILoveYourVibes

dxhound2005 wrote: »

But if it turns out that the Fail was correct, would the fact that the trainer relayed that to him by email on Sunday be a matter of any consequence?

Yup. Attitude and professionalism is of more consequence.

Trainers and freelancers mean nothing to a company. NOTHING.

Employees mean a lot more.

HR can't really takes sides between a dispute between two employees at first unless there is a severe issue. But they don't give a **** about an outside trainer.

ILoveYourVibes

galtsdrift wrote: »

Well if you think he is speaking with my employer and HR then he certainly needs to be taken on.

If they hired him then yes. If YOU hired him then obv no.

Who hired him?

I assumed your company hired him and told you to go on the course as that is the norm....

Its sort of useless for trainers to sell courses to individuals ...there is zilch money in that...they want company contracts.

All that has to be organized through HR of course they organize all training contracts usually.

If you just paid for the course yourselves....lol the guy is a ****ing idiot ...also not that business savvy

Some people just try and make money from selling courses ..to individuals ...with them giving the cert ..etc ....its just a money making racket.

If you yourself just decided to go on this course ..and you paid for it ...yourself not your company etc and you were not happy with the service ...then tell the guy your honest opinion.

galtsdrift

ILoveYourVibes wrote: »

If they hired him then yes. If YOU hired him then obv no.

Who hired him?

They paid him. Doesn't matter, He sent the email, it was wrong an he also never stated negitive marking so you can't just throw that in.

Bottom line, if he runs this process it must be clear and he must take a more professional approach in the delivery of the results.

Anyone who doesn't see that isn't looking properly.