GhostyMcGhost wrote: » Good idea!
_Kaiser_ wrote: » Hmm.. Bought this and tried both UK connections and iPlayer isn't working, nor the ITV hub. W10 using Chrome Just me or anyone else having issues?
Aquos76 wrote: » Also doesnt work for iplayer for me on mac, I have a uk ip address but still doesn't play
_Kaiser_ wrote: » Chargeback then by the look of it
mrcheez wrote: » Wazzat? A refund from credit card supplier, or Paypal?
_Kaiser_ wrote: » Paid via PayPal myself. Can't immediately see anything listed on the Keepsolid Help about problems or logging an issue, so unless anyone can tell me they have an active connection this afternoon to the UK streaming services, I don't think this is going to work out.
mrcheez wrote: » Their opening hours are Mon - Fri only it seems.
_Kaiser_ wrote: » I've logged a support request (Chat seems to just open a ticket with a promise that someone will get back....) I'll give it till the morning and then chase via PayPal. Worst come to worst it's €14 but still, if it won't do what i want it for (they even have iPlayer listed as a seperate conection - albeit just one of the other 2 UK links renamed - so it's obviously a main feature) there's no point having it as Aquos said above.
Basil3 wrote: » Just checked, and have no problem watching iPlayer on my laptop on chrome. Only other thing I've done is turn off location in my quick settings on Win 10.
_Kaiser_ wrote: » Hmm OK.. let me test that..... Nope - Turned off the setting, cleared the history, restarted the connection. No joy. What ISP are you with? Shouldn't make a difference I'd think but who knows.. Eir myself
Baoithin66 wrote: » I just want this to use on my firestick-prefer not to have vpn on my laptop. If I redeem the voucher on my laptop do you then just use that to download onto the firestick?
Discodog wrote: » I have found their support to be good.
polaris68 wrote: » They have dedicated servers for the iplayer, Netflix etc. You need to scroll right down to the bottom - did you select this server?
timple23 wrote: » Iplayer working, only purchased this this morning. For chrome; 1. Enable extension to work in incognito. 2. In chrome set vpn to UK. 3. Open incognito window, vpn should be running. 4. Google in incognito "where am I", if answer is England iplayer will work. I am not a tech wiz so if this doesn't I don't know why, I was unable to get it to work in a normal chrome window.
Scottie99 wrote: » It works perfectly at the moment
_Kaiser_ wrote: » Yep they've already cfome back to be fair. Impressive for a Sunday if they officially only offer Mon-Fri cover Yep, this and the 2 others that are listed at the top - no joy Support suggested changing the app settings to use UDP/TCP in the Protocol settings and then going via Incognito. No joy. I'm using their DEsktop app (6.3 I think) rather than a browser plugin though.. Wil try that OK cool. It must be something at my end then. Cheers. Will try my laptop as well.
Basil3 wrote: » From memory, I think I had the app on my phone from Google Play, then used Apps2Fire to send it to my Firestick.
_Kaiser_ wrote: » Got it sorted.. The key is NOT to use the Desktop app on their site, but the Chrome extension instead Once done, log in and as timple23 said above, allow the extension via incognito and play from there (it will NOT work in a normal window) BBC and ITV both working now. I'll mail their support back and let them know too. Cheers all
Discodog wrote: » I am using the desktop app with no problems.