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Virgin Media Broadband - Price Increase - Break Contract

Seapoint

Just got this email which makes me happy!!

CONTRACT CHANGE
Hello Redacted
The price of your broadband is going up in 2020
We're getting in touch to let you know that from 1st January 2020 the price of your broadband will increase by €3.50 a month.

To help you understand what this means FAQ's are available at virginmedia.ie/change.
Calls to Non Geographic numbers will become part of your home phone bundle
Following a regulatory change, calls to some Non Geographic numbers (those beginning with 1850, 1890, 0818 and 076) will become part of your inclusive home phone minutes. Currently calls to these numbers are not included in your home phone bundle. Out of bundle charges for calls to 1850 numbers will also change.

For more information on these changes and how to get in touch if you've got questions visit virginmedia.ie/nongeo. This change will take effect on 28th November 2019.
So what happens next?
We really hope that you’ll continue to enjoy your Virgin Media package, however, you can change or cancel your service because of the broadband price change by giving us 30 days notice. You can do this without penalty any time before your effective date of January 12th 2020. Simply call us on 1908 and a member of our team will be happy to help you.
The information in this communication is correct as of August 27th 2019 so if you have made any changes to your account since this date, this may no longer be relevant for you.

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degzs

donnyvegas wrote: »

Virgin called.

Offered me a deal I couldn't refuse.

€47 a month for 12 months - 250 MB broadband, full TV package, landline.

Already have a family Netflix that I don't pay for.

Couldn't say no.

Sorry Sky.

Did you cancel by WhatsApp to get that offer ?

Gumbo

kave2 wrote: »

I cancelled my broadband with Virgin Media last week. They just called and offered 9 months for 29.50 and 3 months for 59.50e, 12 month contract. I'm on 240mbs package. Was going to sign up with Vodafone 1gbs. Not sure what to do, its coming up nearly same amount for year, 420e vs 450e. Anyone using Vodafone 1gbs in Galway (Roscam area)?

I’d stick with VM if the price is close to matching.
As much as I hate them, their BB is superior.

kave2

I cancelled my broadband with Virgin Media last week. They just called and offered 9 months for 29.50 and 3 months for 59.50e, 12 month contract. I'm on 240mbs package. Was going to sign up with Vodafone 1gbs. Not sure what to do, its coming up nearly same amount for year, 420e vs 450e. Anyone using Vodafone 1gbs in Galway (Roscam area)?

irishgeo

have i got this right, i am on 240mb broadband and phone (never used)for 59 going up to 62.50

i can break that and switch to the 360mb deal naked broadband and drop the phone for 64 a month.

Vodafone is the same price in my area after the deal expires. 65 a month for 350mb.

curranbaz

awec wrote: »

If you are only getting as little as 60mbs on wifi then you have set it up wrong (or else your house is a huge bomb shelter and the wifi signal is abysmal).

Or the device he's streaming on has an older wireless card that's only capable of achieving those types of speeds!

Had a similar issue with my Ma's broadband, signed her up 2 Pure telecom and wasn't getting expected speeds only 2 discover it's due 2 the crappy router they provide!

Chiparus

I just signed up for a 12 month contract at the begining of October, can I get out of it?
the Broadband is great but the Horizon box does my head in.

awec

Roberto_gas wrote: »

Many people do not realise this

I only ever got 50-60mbs speeds with virgin over wi-fi anyway and it was always fine for streaming

If you are only getting as little as 60mbs on wifi then you have set it up wrong (or else your house is a huge bomb shelter and the wifi signal is abysmal).

donnyvegas

donnyvegas wrote: »

Just got onto Virgin via Whatsapp. Told them I wasn't happy about the price increase and asked how to cancel. They just responded.

"Thanks for that, one of our team with be in touch within 48 hours to talk through the next steps. If for any reason we are unable to contact you please be aware that your account will close in 30 days."

Seems my 30 days notice to them was done through Whatsapp.

Moving to Sky

I don't need 500mb a second, most people don't. Most people cannot even access it due to limitation of WiFi.

If I get 70-80 megabyte with Sky, I'd be happy.

Sky TV is the gold standard. Virgin TV is pretty unusable.

Virgin called.

Offered me a deal I couldn't refuse.

€47 a month for 12 months - 250 MB broadband, full TV package, landline.

Already have a family Netflix that I don't pay for.

Couldn't say no.

Sorry Sky.

Roberto_gas

Jimmythesaint wrote:

What happens with VM equipment? Are we responsible for returning it?

They shud collect it

Jimmythesaint

What happens with VM equipment? Are we responsible for returning it?

kindalen

Am leaving VM for Vodafone too. Price increases a joke. Also sick of listening to the blatent nonsense agents spout about the competition.

Mrcaramelchoc

noble00 wrote: »

Hi can anyone tell me if the Vodafone deal 25 a month includes tv channels , I’m so confused who to go with , I’m definitely cancelling vm I’m sick of the price increase. Thanks

It does not include tv channels.

Dr_Colossus

jeffk wrote: »

Im in Blanch, one of the booming or was booming areas of growth and its Virgin or "up to" 100

One of the many many things that didn't get the benefit of Celtic tiger etc

I'm not too far away in Clonsilla. Was all set to cancel VM and move to VF but Vodafone's website only showed 24Mbps available and after speaking with them to confirm they advised they only saw 12Mbps at my address. Pathetic for an urban and supposedly developed area.
Spoke to a neighbour since who's with Eir so same type of connection and said it was adequate although was unsure of download speeds. Need to do a bit more quizzing of neighbours but a lot of them are with VM

Roberto_gas

Heiser wrote: »

After 10 years I've switched from virgin to VF. Engineer is coming Monday. I can only only get up to 100mbs but my neighbor has VF and gets 50-60mbps so I'll be happy with that (what do you all need 240mb for!?). I only ever got 50-60mbs speeds with virgin over wi-fi anyway and it was always fine for streaming.

My contract with virgin runs out the week after, so after the VF engineer sets it up I'll give it the week and if the service isn't good enough I'll tell virgin not to cancel but hopefully it won't come to that.

Will update next week after a few days of VF service. Delighted to finally move from Virgin I was sick of them and the price increases every year and am happy out to be only paying 25pm for 6 months and 40 for the other 6 months with VF

Many people do not realise this

I only ever got 50-60mbs speeds with virgin over wi-fi anyway and it was always fine for streaming

tandcapply

4545lkjo454 wrote: »

Just off the phone with Virgin Media.

Paying 46.99 and and increase coming in January, so 50.49 - for 30 Mb/s.

Offered me 10euro off for 9 months. Very bad offer

So bad, I can get GoMo 4g(9.99pm + free calls/texts) and another service like Magnet24(25pm first yr) or Eir 100Mb/s(38pm first yr).

I spend more than 10pm on the phone anyway, so it's practically free internet.

So, I'll go with GoMo and see if I can manage the 80GB pm and if I can't I can always get another service and still be cheaper than Virgin.

Virgin: €563.88 + €42 increase = €605.88 -€90 discount = €459.84
GoMo: €119.88 + Magnet24(€300) = €419.88

That's how bad Virgin Media are now.

__

I think that you made a mistake there, the amount you're paying VM should be even higher unless I'm missing something:
Virgin: €563.88 + €42 increase = €605.88 -€90 discount = €459.84
It's not 459, more like 500

Heiser

After 10 years I've switched from virgin to VF. Engineer is coming Monday. I can only only get up to 100mbs but my neighbor has VF and gets 50-60mbps so I'll be happy with that (what do you all need 240mb for!?). I only ever got 50-60mbs speeds with virgin over wi-fi anyway and it was always fine for streaming.

My contract with virgin runs out the week after, so after the VF engineer sets it up I'll give it the week and if the service isn't good enough I'll tell virgin not to cancel but hopefully it won't come to that.

Will update next week after a few days of VF service. Delighted to finally move from Virgin I was sick of them and the price increases every year and am happy out to be only paying 25pm for 6 months and 40 for the other 6 months with VF

noble00

Hi can anyone tell me if the Vodafone deal 25 a month includes tv channels , I’m so confused who to go with , I’m definitely cancelling vm I’m sick of the price increase. Thanks

jeffk

As you cant say too much in legal terms, but yes you can stream or get smaller files like X265 etc

But if say you want full HD or a lot of music etc, you dont want the pc on for hours when it use to take minutes or seconds

jozi

How many Linux iso's do you download that you need a lot of bandwidth for :P

I'm in the same boat. But, do I really need 240mb? It's mainly Netflix that needs bandwidth, sure it's nice to have yet downloading but it's already pretty decent one way or the other.

There's a massive price difference between VM and Vodafone.

Edit
You should see the VM offerings in the UK....

The Nal

jeffk wrote: »

Im in Blanch, one of the booming or was booming areas of growth and its Virgin or "up to" 100

One of the many many things that didn't get the benefit of Celtic tiger etc

Yeah madness really. There should be 4 or 5 offerings over the 250MB mark in all areas. Barbaric stuff that we're stuck with this shíte service.

jeffk

The Nal wrote: »

I'd cancel but no one else can offer anything close to the speeds Virgin do in my area. 3 miles outside Dublin city centre.

Im in Blanch, one of the booming or was booming areas of growth and its Virgin or "up to" 100

One of the many many things that didn't get the benefit of Celtic tiger etc

Monkeyjoe

The Nal wrote: »

I'd cancel but no one else can offer anything close to the speeds Virgin do in my area. 3 miles outside Dublin city centre.

I rang to cancel and they offered me 6 months half price and 6 months full for naked broadband. Cancelled anyway as I want to try VF 1GB SIRO as its still about 80 cheaper for the first year.

Monkeyjoe

deep1 wrote: »

Did your email say 30€ for first 6 months, mine letter and email says 30€ instead of 25€.

I rang them and they said it is system error and she can see it will be 25€.

Mine said the same, but when I logged into the myvodafone page it shows a 5 euro discount for 12 months which would bring it to 25/50 for the 12 months.

Getting it installed next week, so lets see!

The Nal

I'd cancel but no one else can offer anything close to the speeds Virgin do in my area. 3 miles outside Dublin city centre.

brophs

We cancelled broadband/phone a couple of weeks back as the price increases had gotten a bit daft. They didn’t offer anything at the time and I called back this morning and was offered €15 off, final offer. So unless anything changes we’ll just sign up with VF

deep1

pat1981 wrote: »

I signed up vf gigabit last week 6*25+6*50= 37.50 p/m, and 55 p/m thereafter. (No landline). Yes 12 month contract.

Did your email say 30€ for first 6 months, mine letter and email says 30€ instead of 25€.

I rang them and they said it is system error and she can see it will be 25€.

deep1

torrevieja wrote: »

i have a question i signed a new contract yesterday with Virgin does that increase effect me?

Prob not as you are already on new increased or discount price as new customer but still within cooling off period so you might still cancel.

torrevieja

i have a question i signed a new contract yesterday with Virgin does that increase effect me?

scamalert

Jimmythesaint wrote: »

Thanks, ya the extra fiver is for landline but what I signed up for is not Gigabit, only 150mb. Guess I need to cancel and order the Gigabit. Salesman at the door told me the 25 for six months offer for Gigabit was over!

https://n.vodafone.ie/shop/broadband.html?c_id=1712543989&c_name=GO-Fixed-Brand-IE-Broadband-Fibre-Exact&c_source=google&c_medium=ppc&c_term=vodafone%20fiber%20broadband&kpid=go_cmp-1712543989_adg-65810231886_ad-380181800364_kwd-336761174142_dev-c_ext-_prd-&gclid=EAIaIQobChMIoNCrhs_E5QIVBdTeCh33vgB0EAAYASAAEgLe8fD_BwE&gclsrc=aw.ds

seems still on, on their website

Jimmythesaint

pat1981 wrote: »

I signed up vf gigabit last week 6*25+6*50= 37.50 p/m, and 55 p/m thereafter. (No landline). Yes 12 month contract.

Thanks, ya the extra fiver is for landline but what I signed up for is not Gigabit, only 150mb. Guess I need to cancel and order the Gigabit. Salesman at the door told me the 25 for six months offer for Gigabit was over!