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Eir GoMo - €9.99/month SIM only (unlimited calls, texts and 80GB data, 10Gb EU Roam

damien

Eir are bringing out a new offering called GoMo at 1130am today. It's a new mobile virtual network. All you can eat data (really 80GB) for €9.99 a month for the first 100k customers. Calls, texts and all that jazz. 10GB EU roaming data too. You can use it as a hot spot. 30 day rolling contract too. Still waiting to check the very fine print.

https://gomo.ie/

Mod edit: Thread with FAQ's is here

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The high horse brigade

3 of us in this house have now ported without any major issue. I ported last weekend and there was an 18 hours delay (no biggie) but my wife and daughter ported during the week and it went through fairly quick. We are all finding the network much better than 48 with both better coverage and faster speeds. I have dual SIM Vodafone for work so I'll never be stuck, I really just want the cheapest option for my private SIM.

Has anyone got the voicemail working?

_Kaiser_

walaw wrote: »

Thanks for the reply JT. Yes mine is a Hotmail address. Do you know if this will hold up the porting over of my number?

Nope it won't.

walaw

JTMan wrote: »

Multiple people have reported issues with Hotmail/Outlook/MS email addresses. Are you using one of these? There are no issues with Gmail addresses.

Thanks for the reply JT. Yes mine is a Hotmail address. Do you know if this will hold up the porting over of my number?

JTMan

walaw wrote: »

Folks, apologies if this has been answered already..... I signed up for this and my SIM arrived a few days ago. When placing the order I selected a port date (Thurs 31st) and entered current network details, etc.
Several times since I have tried signing up for the online account (MyGoMo). I enter the email address I used when ordering the SIM and it says it will send me a link to activate the account. But the email never arrives - I have checked spam folder....
Had anyone else had this problem? Will porting of number over go ahead of I have not successfully registered for the online account?

Multiple people have reported issues with Hotmail/Outlook/MS email addresses. (Not the first time I have seen MS mass block legitimate emails) Are you using one of these? There are no issues with Gmail addresses.

walaw

Folks, apologies if this has been answered already..... I signed up for this and my SIM arrived a few days ago. When placing the order I selected a port date (Thurs 31st) and entered current network details, etc.
Several times since I have tried signing up for the online account (MyGoMo). I enter the email address I used when ordering the SIM and it says it will send me a link to activate the account. But the email never arrives - I have checked spam folder....
Had anyone else had this problem? Will porting of number over go ahead of I have not successfully registered for the online account?

JTMan

If any further evidence is needed that GoMo demand has far exceeded Eir's expectations ... Eir CEO Carolan Lennon has said that she/Eir been “blown away” by the take-up.

Stoolbend

I was scheduled to port on Saturday. Didn’t fancy porting on a weekend never mind a bank holiday so when I received the sim on Thursday I rescheduled the port for 8am Friday morning. At 8:02 my eir sim deactivated and I put in the GoMo one. It was seamless.

My speed tests at home are abysmal but they were with eir. Out and about I’ve absolutely no complaint yet. For €10 a month it’s a steal.

_Kaiser_

Lamar Skinny Mill wrote: »

In fairness to Gomo both the wife and I ported over fine. We were paying €25 a month each before now so very happy.

Same as. Ordered 2 sims in the first few days. Both arrived 2 working days later. Both working on arrival. One had a number ported to it in minutes. No issues.

My ex ordered 2 last week. Neither have arrived yet, but then she knows that everyone and his dog has been signing up in that time so isn't in a rush. They'll probably arrive in the coming days and she'll get sorted then.

As I said, some need to look at the reality of the situation and what they're expecting before complaining too much IMO

um7y1h83ge06nx

In fairness to Gomo both the wife and I ported over fine. We were paying €25 a month each before now so very happy.

_Kaiser_

Hardtochoose wrote: »

Why would you feel sorry for them. Don’t advertise a service you can’t deliver on. Reserve your sympathy for the people , some of whom are without the use of their phones for 10 + days at this point.
Gomo support staff are the most incompetent, clueless and downright rude I have come across to date. The company deserve all the grief they are rightly getting.

OK this is a general comment rather than directly aimed at you, but let's be real here....

Having read through most of this thread, I would have to say there are significant numbers of customers out there that would drive me nuts were I working for GoMo.

No research (even on the offer they're signing up for), no patience (it's been flagged here lots of times that demand is through the roof - of course this is going to lead to delays!), and no cop on (porting on a bank holiday weekend = expect it might take till Tuesday). Honestly, I know the old saying is the customer is always right, but it's just not the case much of the time!

This is an ultra low cost deal. It has attracted massive interest. It's ultra low cost because compromises have been made in the support area (no stores, no call centre support etc) and anyone signing up needs to bear that in mind before expecting gold standard service for their 10 euro.

I'm not saying that problems shouldn't be solved as fast as possible, but you get what you pay for too. If that's not good enough (which is fair enough too), then maybe this offer isn't for you.

tuxy

Hardtochoose wrote: »

Gomo support staff are the most incompetent, clueless and downright rude I have come across to date. The company deserve all the grief they are rightly getting.

So you're saying they are the same as other Eir customer service staff? :eek:

Hardtochoose

lighthouse wrote: »

Was looking at some of the comments on their Facebook page, positive ones but negative also...some people cancelling their accounts with GoMo.
I actually feel sorry for GoMo. I know that doesn't make sense. Whatever the problems with porting it's not as if GoMo are doing it on purpose and the people who provide the support, or lack of it it seems, are restricted by the system they operate in.

Why would you feel sorry for them. Don’t advertise a service you can’t deliver on. Reserve your sympathy for the people , some of whom are without the use of their phones for 10 + days at this point.
Gomo support staff are the most incompetent, clueless and downright rude I have come across to date. The company deserve all the grief they are rightly getting.

Jeff2

Sir Dosser wrote: »

There isn't. You"ll only be able to keep track by your phone itself or by the bill when it's issued.

There is no bill for data usage and what it shows on your phone will be different to that the company sees.

They just throttle it if you go over usage.

lighthouse

Was looking at some of the comments on their Facebook page, positive ones but negative also...some people cancelling their accounts with GoMo.
I actually feel sorry for GoMo. I know that doesn't make sense. Whatever the problems with porting it's not as if GoMo are doing it on purpose and the people who provide the support, or lack of it it seems, are restricted by the system they operate in.

degsie

wilser wrote: »

Just an FYI for others, my number ported today at about 6 pm

Some poor buggers working over the bank holiday w/e :eek:

wilser

wilser wrote: »

Anyone any idea how long it takes for SIM to port?
Have a 3 SIM that was meant to change to gomo at 5 o clock this evening, but hasn't changed yet. Wanted to ask here before I fire off an email

Just an FYI for others, my number ported today at about 6 pm, so 24 hours later

jeffrey

Coverage map showing full 3G & 4G for the area

igCorcaigh

jeffrey wrote: »

Was with Three,also a bit hit & miss but not near this bad, location Longford with clear view of Cairn Hill where I believe the transmitters are located.

Unfortunate.
Does their coverage map seem accurate for your area?

I'm still waiting for my SIM to arrive but not expecting any problems in city centre.

jeffrey

Was with Three,also a bit hit & miss but not near this bad, location Longford with clear view of Cairn Hill where I believe the transmitters are located.

igCorcaigh

jeffrey wrote: »

Moved to GOMO today no problem porting. speed is terrible download between 0.12 & 2.56 upload around 0.12. phone is Iphone 5 connection is 3G ,4G in certain spots outside house. A good part of the day is saying "no service" do I need to change settings or just cancel.

That's really poor.
How was your previous data connection like?
Location?

jeffrey

Moved to GOMO today no problem porting. speed is terrible download between 0.12 & 2.56 upload around 0.12. phone is Iphone 5 connection is 3G ,4G in certain spots outside house. A good part of the day is saying "no service" do I need to change settings or just cancel.

Sparkrite

And pause for a rest...................

12 days of hectic posting, at last I get a chance to put my feet up for a bit.

2 Hours without a post..................zzzzzzzzzz

Bliss !

DopeTech

Gadgetman496 wrote: »

Can anyone who's up and running confirm if or not there is anywhere on the site that allows you to check your usage?

There isn't. You"ll only be able to keep track by your phone itself or by the bill when it's issued.

Gadgetman496

Can anyone who's up and running confirm if or not there is anywhere on the site that allows you to check your usage?

TheDriver

Did speed tests today and got 60Mb down but moved one street away and it's 30Mb. Still, great speeds.

Fann Linn

Glebee wrote: »

Im currently out of contract with 3 playing €23 a month. Makes sence to switch. Is it just a matter of signing up ?? no need to contact 3??

Correct. Just move on.

DopeTech

Glebee wrote: »

Im currently out of contract with 3 playing €23 a month. Makes sence to switch. Is it just a matter of signing up ?? no need to contact 3??

If you're out of contract then you can just move.

Glebee

Im currently out of contract with 3 playing €23 a month. Makes sence to switch. Is it just a matter of signing up ?? no need to contact 3??

branners69

For those porting from VM make sure you give them your mobile account number and not your broadband one like I did.

73bc61lyohr0mu

Sir Dosser wrote: »

You'll need to pay off the contract first. How much do you pay monthly?

€60 a month. But isn't there some info that if you cancel a contract you don't pay vat on the remaining months since a service wasn't provided?

https://irishtechnews.ie/cancelling-your-mobile-contract-early