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Eir GoMo - €9.99/month SIM only (unlimited calls, texts and 80GB data, 10Gb EU Roam

damien

Eir are bringing out a new offering called GoMo at 1130am today. It's a new mobile virtual network. All you can eat data (really 80GB) for €9.99 a month for the first 100k customers. Calls, texts and all that jazz. 10GB EU roaming data too. You can use it as a hot spot. 30 day rolling contract too. Still waiting to check the very fine print.

https://gomo.ie/

Mod edit: Thread with FAQ's is here

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lighthouse

jakdublin wrote: »

I wishI could remember where, but I'm sure I heard on the radio during the week that they had 40,000. Maybe it was on the podcast link that's posted somewhere in this thread. It was also suggesting it would struggle to reach 100,000 but it wasn't impossible. The likes of ID and 48 have tried to launch similar products but failed or are failing because they didn't reach their (undisclosed) targets. Whoever was talking about it argued that GoMo might be different as there's a huge marketing push behind it.

Couldn't care less what anyone else says about GoMo. I'm getting 4G data at speeds between 30Mbps and 60Mbps (tested yesterday) for a tenner. I had been with Lycamobile 3G for 15e a month.
If people want to look a gift horse in the mouth who am I to judge

degsie

Heiser wrote: »

Is this sent be registered post? Or just delivered by the postman?

Normal post

degsie

lighthouse wrote: »

Couldn't care less what anyone else says about GoMo. I'm getting 4G data at speeds between 30Mbps and 60Mbps (tested yesterday) for a tenner. I had been with Lycamobile 3G for 15e a month.
If people want to look a gift horse in the mouth who am I to judge

Was hesitant about going anywhere near eir, given their reputation, but this was an unbeatable offer. I didn't even know my phone supported 4G until I stuck the GoMo sim in! Happy days.

reddanmm

Hi my contract ran out with eir in August ( phone from Eir) I rang eir and told them I was switching to GoMo . I now have changed to the new sim . Ported my number but all I am getting is no service for the last 2 hours . Do I have to get my phone unlocked the agent in Eir does not seem to know . Eir are saying it takes 5 days to get an unlocking code.
I can’t be without my phone for that long
Thanks

done4now

done4now wrote: »

Similar to me. Ordered for myself on Thursday morning and then on Saturday I ordered for my mother. She got the SIM Card today and had a number assigned to her account yesterday while I am still waiting for number to be assigned and the SIM card

Only difference is that my delivery address is in Dublin while hers is not.

Bit annoying as I've been out of contract with my current provider since Friday

I noticed late last night that I've finally been assigned a number so I'm guessing I'll have the SIM card on Tuesday

Aquos76

Heiser wrote: »

Is this sent be registered post? Or just delivered by the postman?

Registered post and will require a signature, however many posties are just putting them in peoples letterbox

Aquos76

reddanmm wrote: »

Hi my contract ran out with eir in August ( phone from Eir) I rang eir and told them I was switching to GoMo . I now have changed to the new sim . Ported my number but all I am getting is no service for the last 2 hours . Do I have to get my phone unlocked the agent in Eir does not seem to know . Eir are saying it takes 5 days to get an unlocking code.
I can’t be without my phone for that long
Thanks

GoMo sims work fine in Eir locked handsets

Phaedrus1

Took GoMo 27 hours to port my number and then they ported me to someone else's number !

I'm now getting calls and private texts for someone else !!!

I wrote to GoMo at 19:00 yesterday evening (Thurs 24.Oct) and its now 13:15 on Friday 25.Oct and still no response from GoMo.

Seems GoMo may be good if it works but if they make a complete mess of something then its a real struggle to even contact them to get it sorted.

Sir Oxman

degsie wrote: »

Was hesitant about going anywhere near eir, given their reputation, but this was an unbeatable offer. I didn't even know my phone supported 4G until I stuck the GoMo sim in! Happy days.

#metoo
I despise eir support but could not at least trial this - a tenner for everything, I mean a TENNER.

I learned my lesson with eir support though, now I keep a VF sim alive throwing a 5er in every 6 months in case eir start messing me about.
But, ten quid...:)

darrent065

Has there been any solution for the porting issue from eir to gomo?

nephster

darrent065 wrote: »

Has there been any solution for the porting issue from eir to gomo?

No joy for me yet, whereas my wife (on the same Eir plan as me) ported in five minutes this afternoon.

Have asked them to escalate and provide a case number via Twitter DM, but timeframe of replies is very sporadic...

EDIT: just got the following DM:
"This is an issue we are aware of that is affecting a number of customers. We're working to get it resolved for everyone as soon as we possibly can."

darrent065

nephster wrote: »

No joy for me yet, whereas my wife (on the same Eir plan as me) ported in five minutes this afternoon.

Have asked them to escalate and provide a case number via Twitter DM, but timeframe of replies is very sporadic...

Mine is set to port at 2pm so see how it goes. My parents both have their sims and fathers ported at exact time took 5 mins and mothers was set for same time but getting the oh no error every time they escalated it too but they all saying nothing wrong and then no reply back.

madmoe

How do you disable voicemail guys? Never used it in the past and don't want to start now!

Thanks,
M

sueryan2

Managed to webchat with a service rep re the fact that I cannot get internet with Gomo and my reception is beyond cr*p. She posted instructions which are not for an iPhone and wouldn't give me any that were. When I told her that the settings she was telling me to come up with are not available to me she told me to contact the manufacturer or google it. When I asked her to email me the instructions so that I can try and figure it out without losing the setting details she has sent me, she told me to copy and paste it myself.

You cannot copy and paste (at least not on my iPhone5).

Gomo customer service representatives are incredibly unhelpful and switching should not be this difficult and isn't with any of the other Irish networks

Aquos76

darrent065 wrote: »

Has there been any solution for the porting issue from eir to gomo?

I ported 2 accounts form eir sim only to GoMo without any issues

lighthouse

darrent065 wrote: »

Mine is set to port at 2pm so see how it goes. My parents both have their sims and fathers ported at exact time took 5 mins and mothers was set for same time but getting the oh no error every time they escalated it too but they all saying nothing wrong and then no reply back.

It seems a little like going into battle. Some people like me get through unscathed, some people fall at the first hurdle while others battle for days but eventually prevail.
Hopefully everyone survives eventually and remember even if you lose the first battle you will probably win the war.
Good luck to all the movers and shakers

Esse85

Due to being unable to access my account with a Hotmail email, I've gotten a response on Facebook, I was asked to submit ankther email address, I gave my Gmail.

Here's the response :

"Hey Mr. Having trouble with changing the email address too (as you've seen) I'm flagging this with the team now, I'll get back to you ASAP"

Absolute shambles so far.

Pighead

Esse85 wrote: »

Due to being unable to access my account with a Hotmail email, I've gotten a response on Facebook, I was asked to submit ankther email address, I gave my Gmail.

Here's the response :

"Hey Mr. Having trouble with changing the email address too (as you've seen) I'm flagging this with the team now, I'll get back to you ASAP"

Absolute shambles so far.

I'm literally just after getting the hotmail issue resolved via webchat. The guy changed my registration email address and I'm up and running at last! Keep on trying the webchat would be my advice!

Esse85

Pighead wrote: »

I'm literally just after getting the hotmail issue resolved via webchat. The guy changed my registration email address and I'm up and running at last! Keep on trying the webchat would be my advice!

Same here.

I'd to give a Gmail address to reset everything, I've access to my account at least.

The real fun will come when I put the sim card in later!

mooseknunkle

darrent065 wrote: »

Has there been any solution for the porting issue from eir to gomo?

Im at a loss with them,got my sim on Tuesday and have tried to port on 3 separate occasions and each time i get a text saying "we tried to move your number to our network but there is already a move in progress for this number",i was onto customer care yesterday and they said there is no move in progress and they didnt know why i was getting that text,cant even get onto web chat today its just sitting there with nobody replying!

degsie

madmoe wrote: »

How do you disable voicemail guys? Never used it in the past and don't want to start now!

Thanks,
M

Don't use it! Simples.

madmoe

degsie wrote: »

Don't use it! Simples.

Got onto them on web chat and they said they would disable it on both SIM's for me. Could take 24 hours for it to take effect.

I still have credit on my Three PAYG account, what options do I have to get rid of it? Any suggestions?

Thanks,
M

punisher5112

Came home to find it delivered and my dog was so good she opened the outer cardboard envelope and ate some of the bag with the SIM in.....

Great little friend and is getting quite fond of eating packages that fit into the letter box....

I'm going to leave porting I think till next week but I may see.

I ordered Wednesday week ago....

Sparkrite

Quote:
Originally Posted by madmoe View Post
How do you disable voicemail guys? Never used it in the past and don't want to start now!

Thanks,
M

degsie wrote: »

Don't use it! Simples.

But it's not 'Simples', is it.
You may well have callers leaving messages which then go un-answered.

You need to cancel all 'diverts' on your phone, if this option is available to you, if not then I think the only way is to contact GoMo and ask them to disable it.

madmoe

Sparkrite wrote: »

Quote:
Originally Posted by madmoe View Post
How do you disable voicemail guys? Never used it in the past and don't want to start now!

Thanks,
M

But it's not 'Simples', is it.
You may well have callers leaving messages which then go un-answered.

You need to cancel all 'diverts' on your phone, if this option is available to you, if not then I think the only way is to contact GoMo and ask them to disable it.

All disabled now in call forwarding section ;-)

Thanks :cool:

dwasol

landmarkjohn wrote: »

The Stupid Question:

I ordered 2 sims on one account. Does this mean 2 X €9.99 per month? Thanks.

(didn't need 2, just figured one why not, one is going into a MIFI dongle... is that a DOH! :-)

i only ordered 1 sim I think

but theyve given me 2 sims

no point of contact bothers me to be honest

mgbgt1978

sueryan2 wrote: »

Beware - I moved over today and the reception is really awful. My internet won't connect, my whatsapp messages won't send, I am sitting a meter away from a window and had absolutely none of this issues before porting over about an hour ago. The only contact you have with Gomo is to send an email and their response is that they will respond in 24 hours.

This is not a good service.

When you say 'you moved over today' I assume you mean you ported today. Why did you not try the coverage with the Gomo number prior to porting ?

DaveyDave

Ported earlier, no hassle.

SmartinMartin

After 2 and a half hours on "chat now" standby, I gave up. Supposed to have ported over last Monday, still showing in progress. That is simply disgraceful by any standard.

nephster

SmartinMartin wrote: »

After 2 and a half hours on "chat now" standby, I gave up. Supposed to have ported over last Monday, still showing in progress. That is simply disgraceful by any standard.

Who are you porting from?