wotzgoingon wrote: » Are you sure someone didn't wack the HDMI cable when it was plugged in with out you knowing?
Liamalone wrote: » wotzgoingon wrote: » Are you sure someone didn't wack the HDMI cable when it was plugged in with out you knowing? Only me and the lady in the house lad, I do change from monitor to tv the odd time but a whack it hasn't had Having got it in Letterkenny, 40 miles away from me in the north here, am I entitled to land down and get a replacement does anyone know? Ta
rob808 wrote: » yea you get a year warranty you got to get in touch with Microsoft.
Liamalone wrote: » rob808 wrote: » yea you get a year warranty you got to get in touch with Microsoft. Surely the shop should exchange it with it being only four months old?
rob808 wrote: » well you could try but can't see that happening which shop did you get it in argos smyth gamestop?
Liamalone wrote: » rob808 wrote: » well you could try but can't see that happening which shop did you get it in argos smyth gamestop? Gamestop trade in deal
Liamalone wrote: » Surely the shop should exchange it with it being only four months old?
MiskyBoyy wrote: » Liamalone wrote: » Surely the shop should exchange it with it being only four months old? Your contract is with Gamestop. They WILL try to fob you off and tell you, you need to contact Microsoft but the law says you don't. They either have to repair, replace or refund. You can however go straight to Microsoft if you want. You can do it all online directly through https://account.microsoft.com/devices/ The warranty for the Xbox is also 2 years, not 1. When you register it online first, it might say 1 year as that's all they get in the U.S I think but if you contact customer service they will change it to 2 years, which is what it is in the EU.
MiskyBoyy wrote: » Your contract is with Gamestop. They WILL try to fob you off and tell you, you need to contact Microsoft but the law says you don't. They either have to repair, replace or refund. You can however go straight to Microsoft if you want. You can do it all online directly through https://account.microsoft.com/devices/ The warranty for the Xbox is also 2 years, not 1. When you register it online first, it might say 1 year as that's all they get in the U.S I think but if you contact customer service they will change it to 2 years, which is what it is in the EU.
Liamalone wrote: » Thanks Misky, this was my initial thoughts but just wanted to hear an informed opinion to the same extent. I'm expecting an argument tomorrow, I will argue blue **** for a direct replacement for the mileage/hassle of it all but I know that probably won't work out. A three week ms service doesn't suit. Thanks
Liamalone wrote: » Faulty xbox one x this end, hdmi port appears to be knackered, 4 months old, well looked after
wotzgoingon wrote: » I pre-ordered Borderlands 3 just now and no pre-load. Only a 100MB download what is that about does anyone know? I also pre-ordered the Yooka-Laylee 2 last night which is set to be released a week or two after Borderlands 3 and I was able to download the full game. Only reason I am asking is I have a bad internet connection and wanted to have it all downloaded so I can jump straight in on release date. And the mad thing is Yooka-Laylee 2 was only a 3.5GB download where as Borderlands 3 will more that likely be 80 or 90GB's so I really could have done with it being the other way round.
wotzgoingon wrote: » That is a smaller than expected download. Must be due to the cell shading or what ever they call the graphics they use. 8,000th post.
ibFoxer wrote: » I have been through the ringer with Microsoft the last couple of days- we came back from Hols and when I sat down to play a game the One X wouldn't turn on. I tried all the troubleshooting I could find and nothing. Contacted Amazon who said they'd repair it no problem but I was free to contact MS if I wanted. Cue them telling me in no uncertain terms that the warranty was 1 year, no if's, and's or but's about it. Three different agents, all with the same answer. I got back onto Amazon who said they'd repair it but I might have to send it myself to them as they don't have a free pickup in Ireland. After a bit of back and forth about where to return it to the agent said that he could offer me two options- return it for a full refund or send it England for repair. I have chosen the former and will stick with the One S I have until the next gen.
MiskyBoyy wrote: » That's very unusual. You shouldn't have to talk to customer service at all btw. Once you register your Xbox on the link above. It's just a matter of going through the automated service for repair. They usually collect with UPS. I just tried it with my XB1X which is in warranty until November 2020 and got this "In Warranty - Same Unit Repair Once non-functioning unit is received, it will be inspected and a repair will be attempted. If a repair is not possible, it will be replaced with a similar device."
Dozyart wrote: » if you pre-ordered on the console it says in the beta faq's that you automatically are in the beta so no code needed.
rottie 11 wrote: » Anyone get their early access beta code for pre ordering modern warfare? I got the email but can’t find a code anywhere in the email
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