Granite Head wrote: » Was there a full picture of the ticket on Adverts? Been known for the bar codes to be copied from the screen.
lolo62 wrote: » Ticketmaster are a horrible bunch. Will not be dealing with them again that's for sure.
Jurgen The German wrote: » A few years ago we were going to a gig in the Olympia but had lost the tickets, only discovered this on the day of the gig which was a Sunday. We went to the box office in the Olympia, the girl at the desk swiped the card I'd used to pay and printed off two new ones. Perhaps he went to a TM outlet, said his originals were lost or stolen and got them to reprint them, selling you either the originals or the duplicates? Either way it's a scummy act so please make sure you contact adverts and explain you were scammed, they should hopefully ban his account.
Hurrache wrote: » They are a horrible bunch but not for reasons you say. You never had a contract with them in the first place, the issue seems to be with the person who sold the tickets to you, either because they or someone they know got scanned in with it, or by the seller making it easy on their ad for someone to get the code. Unfortunately throughout the world Ticketmaster have what's essentially a monopoly on gigs so you will have to deal with them again at some point.
ConcertKing wrote: » But one ticket worked so if the person was scamming then surely they would of cancelled both tickets no? I would definitely agree it was the picture showing the barcode that seems to have got the person who used it at 3pm in but no way should that person of got in as I thought you can only get in with a ticket in hand? Have seen people try and get in before saying they lost tickets but had the picture with barcodes and were 100% refused entry! Really strange one this!
Wheety wrote: » What do you expect Ticketmaster to do?
Jurgen The German wrote: » Perhaps he went to a TM outlet, said his originals were lost or stolen and got them to reprint them, selling you either the originals or the duplicates?
okidoki987 wrote: » Deffo doesn't sound like a scam by the seller. If he was going to scam you, BOTH tickets would have been used, not just one. As already mentioned, probably someone copied the code and got in with it before you did. Ticketmaster don't give a fiddlers as they have sold the ticket and that's their involvement done. If they let you in with the "copied" ticket, everyone would do it so there was no chance of getting anything off them. Not sure why he accusing you of scamming him as one ticket worked and the other didn't? You went in but had to buy another ticket, debatable whether the seller is at fault or liable in this case? Hard one to call.
lolo62 wrote: » Not treat a member of the general public who is in possession of €150 worth of their tickets, including receipt, with contempt and ridicule. Behave in a professional manner and accept it is possible there might have been some error on their part, which in this case there has.
bennyl10 wrote: » You’re not Ticketmaster’s customer. They stress do not buy from third parties and if you do and it doesn’t work then tough.
lolo62 wrote: » Thank you for that very useful input. Doesn't sound very official to me but you're the expert! Regardless of what they "stress" though, it's no excuse for treating people the way the do when there are problems.
weldoninhio wrote: » From Ticketmasters website. “Ticketmaster does not recommend the on-selling or purchasing of tickets through unauthorised third party sellers. If you purchase tickets from another source, such as Viagogo, eBay, Gumtree, or any other unauthorised reseller, you risk that these tickets are invalid. Unfortunately, Ticketmaster cannot confirm the validity of any ticket to any individual except the original Ticketmaster purchaser. Purchasing tickets from an unauthorised ticket seller means that we cannot refund you if an Event is cancelled, and we cannot inform you of important changes or event information.”
lolo62 wrote: » Do you work for Ticketmaster?
AvonEnniskerry wrote: » I'm sorry but this is the risk of buying from a buy and sell site. You chose to purchase tickets from a seller that you saw had uploaded actual pictures of the tickets. I get that you're pissed. But blaming Ticketmaster isn't fair. And nor is blaming the seller when it was your choice to purchase those particular tickets. It's unfortunate that it happened but I'd chalk it down to a learning experience and move on. I do agree that technically someone shouldn't have been allowed in with a print out but the bar code was valid. I get that the seller shouldn't have publicly posted pictures of the tickets up online but you were happy to purchase them. As you said the same thing would have happened to him had he decided to go. What I don't get is how people sell on or buy etickets ... This is an related matter. As I know yours were hard copy.
Bikerman2019 wrote: Selling on etickets is no different to any other ticket. I have heard the story about exposed barcodes on screen being reproduced, but cannot see how it happens.
Stop moaning ffs wrote: » It’s a but late now but never ever buy tickets off adverts or done deal no matter what. You’ll have a flawless safe and trustable time on toutless.ie every time.
Bikerman2019 wrote: » Rubbish. In what way do you think toutless is safer? The same ticket, in the same circumstances? Absolutely no difference.
Stop moaning ffs wrote: » There’s a world of difference. I’ve bought tickets off adverts three times and been burned twice. It’s what happens there and adverts constantly get complaints about it but have a hands off ‘you were warned tickets sold here may not be legit’ at your own risk policy The whole premise of toutless was to avoid that. And pay face value not a cent above. Bought countless tickets off their forums and never once had an issue. Genuinely sound people who also have been burned and don’t want to do it to others. Gway tfvck with your ‘rubbish’ too by the way.
