Baoithin66 wrote: » Does anyone know if you are a new broadband customer can include the eir mobile connect - 30 Day option and the add another sim later without extending the original (broadband) contract?
funnyname wrote: » Is WiFi calling available on this plan?
Bawnmore wrote: » I've been with Eir in every conceivable variation (mobile online, mobile/landline/bb etc). The actual service has for the most part always been fine - very few times where something has been down. The issue is if something goes wrong, it's an absolute nightmare to sort through customer service. Example recently was that my wife bought a phone on bill and they assured us int he shop the bill amount would stay the same as what she was paying previously. This of course didn't follow through on the 1st bill and it took 4 months to sort it out in total, with more 1 hour+ waiting time calls made that I'll like to even think back on. That said, I wanted to change my package to the deal from this thread this morning and while I did spend 30 minutes waiting, I got through to someone in Cork who got our overall bill (broadband/landline/2 x mobile) down from 135 p/m to 54 p/m in about 5 minutes. So something may be changing.
scudzilla wrote: » how did they get that down? I'm on about 130 a month with broadband and 2xmobile
gomara wrote: » Absolutely don’t work for EiR, I have no connection to them whatsoever other then as a customer, but I felt I needed to provide a slightly more balanced opinion on the service as I’ve experienced it..... it seems everyone who has experienced ok service is ‘lucky’. Maybe that’s true but keep an open mind, there are plenty of competitors who’d love to slag off Eir here too
Creamy Goodness wrote: » Having awful trouble trying to sign up to this as an existing eir mobile customer, keep getting bounced around departments, when I finally get through to the loyalty team the phone line picks up and then dies. So frustrating!
Kenny Logins wrote: » Is there any way to view the deals on this site without giving your email address?
gomara wrote: » Yes I think you can I added a second SIM some time after my first one and it didn't affect the contract. The SIMs themselves are on a rolling 30 day contract.
bromley52 wrote: » Anytime I ring the 1800 number I am talking to someone in about 20sec. Signed up there and €10/month isn't too bad. I'm currently with Vodafone PAUG and can wait until my 4 week period ends before activating the Eir SIM. Hopefully it all works out.
okidoki987 wrote: » You can request a callback according to the first post by putting your name and phone number in.
bromley52 wrote: » If you ring 1800303719 they are very quick to answer. Just quote the one big switch offer.
funnyname wrote: » Thanks, just at the end of vodafone contract, anyone know if it's just a case of porting straight across or need to fully cancel with vodafone first?
jspuds wrote: » I just switched and it ported over okay, just remember to request an unlock code from Vodafone before you switch in case you got your phone from Vodafone. I forgot this and was a pain in the ***
funnyname wrote: » Just being told that wifi calling is only for BB customers, that's a bit rough but will chance it anyways.
Davy wrote: » Im not sure what you mean by this? Wi-Fi calling is available to anyone on Eir sim free (with or without Broadband) once your phone is compatible.
M7roadrunner wrote: » Can anyone that signed up for this deal confirm that WiFi calling is included in this? I would ask eir but I haven’t got 6 hours to spare. Thanks.
Fann Linn wrote: » It is. If your phone is compatible.
shocksy wrote: » Has anyone managed to get this offer if they're already an Eir mobile customer. My contract is about to end and rather than porting to another network and then porting back to get this offer, are they giving this plan to existing customers. Thanks.
