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McDonald's New Order and Collect System is Rubbish!

JupiterKid

It's probably a way of cutting back on staff and thus staffing costs (like those self-service checkouts) but I find the new "order and collect" system at MaccyDs to be a stinking pile of dogsh*te. It's slow and makes a mokery of the term "fast" food.

Yesterday I had to wait over 15 minutes for a double cheeseburger...grrr!!!!

Thinking of giving up on McDs from now on (probably not a bad thing TBH)

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Rubberchikken

probably not:)

have no experience of it though. havent been in a mcd in donkeys years. too overpriced for not filling food.

Censored11

I can't be arsed with it. Takes too long to tap in the order. I just go up to the counter and order. Job done.

Westernyelp

Did some star jumps while you are waiting.

PTH2009

Anyone have the grafton street sticker ??

Westernyelp

JupiterKid wrote:

Yesterday I had to wait over 15 minutes for a double cheeseburger...grrr!!!!

The Human is still a formidable hunter-gatherer indeed

AllForIt

I used one for the first time only yesterday in a recently refurbished McDonalds in my locality. It's never really busy like a city branch but just as I entered a load of ppl just got in before me and I didn't fancy standing in line as I was just after a long walk so I ordered my food on the kiosk immediately and sat down. I don't think I waited too long to get my order and was actually glad I didn't have to stand in line which is something I never really have the patience for.

Princess Consuela Bananahammock

This is a guess but: getting overexcited about junk food inequalities at 11.30pm...

Weed-based munchie attack?

mr_edge_to_you

I think it's ok.

I'm less of a fan of the prepare to order system. Much preferred when the burgers were resting in the heated chute for a few minutes and the cheese would be nicely melted.

whiskeyman

Research has shown that people tend to order more from self service machines as they don't feel as much shame ordering from a machine than a human.
Yes I'll treat myself to that XXL meal with a quadruple patty and 3 sides... Finally!!
The machine will always rememeber to upsell too.
It doesn't really save you much time as the outlet still needs to cook the grub up in many cases. It'll usually depend on the location / time etc... of the storrt on how quick you get your bounty of grease.

Timberrrrrrrr

Truly the epitome of 1st world problems right there folks.

McMurphy

McDonald's is sh1t, period.

Anyone who thinks that muck is good (as in tastes good) needs hosed down with vats of their own piss.

Proper chipper food beats that crap McDonald's sell anytime, cheaper too.

Fr_Dougal

Johnny Dogs wrote: »

McDonald's is sh1t, period.

Anyone who thinks that muck is good (as in tastes good) needs hosed down with vats of their own piss.

Proper chipper food beats that crap McDonald's sell anytime, cheaper too.

How about you stop sitting on the fence and tell us what you really think?

c.p.w.g.w

JupiterKid wrote: »

It's probably a way of cutting back on staff and thus staffing costs (like those self-service checkouts) but I find the new "order and collect" system at MaccyDs to be a stinking pile of dogsh*te. It's slow and makes a mokery of the term "fast" food.

Yesterday I had to wait over 15 minutes for a double cheeseburger...grrr!!!!

Thinking of giving up on McDs from now on (probably not a bad thing TBH)

Company introduces a system to cut staff numbers. Current staff aren't going to be happy, so they probably care even less now. As they have confirmation of their employers contempt for the them, work slower don't care.

McDonald's is an absolutely awful place to work, BIL used to work there, said everyone in there was depressed and hated every minute of it

[Deleted User]

The screens are pretty crap tho. Also seem to be out of printing paper whenever I tried it. The touch tech on them is not very sensitive. Quicker to order from the person.

jester77

Haven't been to McDs in years. How is it different to the older system, where you could order on the touch screen, tap to pay and then pick up at the counter?

That system was good the few times I used it. Didn't think it needed any improvements

VinLieger

They are pretty good if you want to get some free food

Feisar

Johnny Dogs wrote: »

McDonald's is sh1t, period.

Anyone who thinks that muck is good (as in tastes good) needs hosed down with vats of their own piss.

Proper chipper food beats that crap McDonald's sell anytime, cheaper too.

Thinly veiled "blast them with piss" post.

[Deleted User]

i think the touchscreens are great
you don't have to talk to anyone :pac:

seamus

Haven't been to McDonald's in years. Worst fast food by a mile.

Any road, I doubt these terminals are particularly difficult. They're designed so that the lowest common denominator (i.e. McD's main customers) can use them.

The whole self-service thing is a fascinating exercise in human behaviour though. They''ve been in supermarkets for nearly 15 years now and you still hear people complaining about them - always complaining about problems they caused. "Please place item in the bagging area" means put the fncking thing down you idiot. Stop looking blankly at the screen like it has the space shuttle launch controls on it.

Tangatagamadda Chaddabinga Bonga Bungo

If it's only a cheeseburger you should be able to walk straight up and out with a burger that's already there to go.

Any bigger eat in food order I prefer not having to queue like a North Korean refugee for some rations. Much prefer to sit down on my phone or talk to whoever I'm with.

JohnnyFlash

bluewolf wrote: »

i think the touchscreens are great
you don't have to talk to anyone :pac:

Don’t like dealing with the customers??

murpho999

I’d go to McD once every 3 months. Usually in an airport or something. Every now and then it’s fine.

Used the machines and they’re grand. They work and are very simple to use. Last time I used one in Schiphol Airport it which was very busy it meant I bypassed a massive slow moving queue full of people afraid to use the machines.

c.p.w.g.w wrote: »

Company introduces a system to cut staff numbers. Current staff aren't going to be happy, so they probably care even less now. As they have confirmation of their employers contempt for the them, work slower don't care.

McDonald's is an absolutely awful place to work, BIL used to work there, said everyone in there was depressed and hated every minute of it

No idea about working in McDonald’s but I don’t think the staff there are unhappy because of the machines as they have not been replaced by them.

Plumbthedepths

There was no need for 'New order and collect system' in thread title, the rest is sufficient.

[Deleted User]

JohnnyFlash wrote: »

Don’t like dealing with the customers??

(☞ﾟヮﾟ)☞

Kimbot

Plumbthedepths wrote: »

There was no need for 'New order and collect system' in thread title, the rest is sufficient.

Have to agree, they are hardly new. Ive been using them for the last 2 years at least now :P

whisky_galore

Timberrrrrrrr wrote: »

Truly the epitome of 1st world problems right there folks.

Fatty world problems.

oLoonatic

The system is pretty decent, yes there can be improvements to it. The people managing the orders are the problem.

SEPT 23 1989

What happens when you are a little late for breakfast but you don't want a burger?

suicide_circus

https://www.youtube.com/watch?v=FYH8DsU2WCk

spurious

I prefer their coffee to many places. It's pretty good, considering the rest of their fare.