NATLOR wrote: » They are the same dates as my order that I also got refunded for,was wondering the same BTW I just got onto live chat to complain about the lost parcel and was given £7 credit for my trouble
Richard tea wrote: » Cant believe some people cant understand the frustration of delayed packages form an post. I have a parcel scanned in on the 3rd of Dec in the Dublin Hub. Amazon says give it until the 14th before they will try and sort it. Its a present from Santa so if they decide its lost on the 14th it leaves very little time to replace it.
my3cents wrote: » I can't believe that some people expect the post to be the same service at the busiest time of year as it is the rest of the time.
NATLOR wrote: » I cant believe that our national postal service wasn't prepared for the busiest time of the year. A couple of days delay no problem.Parcels sitting in Dublin depots for over a week is taking the piss.
frisbeeface wrote: » Same happened to me. Package 'delivered' on Thursday but I was in all day and nothing. Got onto Amazon live chat and they refunded me without me even suggesting it...I wasn't even looking for a refund!
road_high wrote: » So what happens if a parcel is recordered delivered but the purchaser never got it or signed for it? I don’t buy a lot online and never had a problem with delivery but hasnt been at Xmas. Is there much hassle with getting refunded? Mod :<SNIP> Please leave the allegations out until you have proof.
road_high wrote: » Not accusing anyone but seems very very odd to me that people are saying their trackings are showing up as delivered and signed for (not by the consignee) and dissapear into thin air. If that doesn’t sound dodgy I don’t know what is. I don’t buy that all these packages are lying on an An Post shelf somewhere but maybe I’m just an old cynic!
Discodog wrote: » Plus some items, like mine, didn't need a signature so they would be extremely easy to "lose". A €40 package with no proof of delivery. No wonder Amazon issued a full refund.
road_high wrote: » Going forward I can’t see Amazon being too happy with that situation. Multiply all these “lost” packages and no doubt it’s huge amounts of lost revenue (refund plus the value of the goods). Know DHL are more expensive but highly unlikely to have so many/any unexplained losses
Discodog wrote: » I think that we will be the losers as I suspect that AnPost will have to bare the cost. They agreed the contract & should of had contingency plans in place. Black Friday was a known, the storm wasn't but you can't be surprised by a storm especially during the Winter.
Discodog wrote: I think that we will be the losers as I suspect that AnPost will have to bare the cost. They agreed the contract & should of had contingency plans in place. Black Friday was a known, the storm wasn't but you can't be surprised by a storm especially during the Winter.
Donutz wrote: » You can't blame an post for the storm. Yes it's not surprising that there is a storm in winter but to expect the postal service to be fully prepared for a situation where they receive no amazon parcels for a few days over the black Friday sales is ridiculous. Neither an post or amazon can tell just how much they are gonna be shipping before the black Friday event and to couple that with the cancelled sailings it was totally unforeseeable. Also what contingency plan would you suggest? Taking on extra staff is not really an option as it would take a few weeks for new staff to learn the sorting or delivery routes.
selous wrote: » Roll on the snow storm,(for a week or two) then there'll be no deliveries anywhere, and people will go to ..............SHOPS for things. :rolleyes: Amazon packet ordered on 30-Nov Dispatched on 7-Dec Got a text today, 9-Dec saying it was in An Post National hub and offering alternative delivery options. so should get it tomorrow so......shouldn't I?
Discodog wrote: Were the ferries stopped for a few days or a few hours ?
killbillvol2 wrote: » According to some reports they're delivering newly arrived parcels first so if your parcel wasn't sent out for delivery the day after it arrived at the hub and it's been sitting there for days you may never see it.
diceyreilly wrote: » Some Amazon packages are missing part of the address making the package in deliverable unless the postie recognises the addressee
KERSPLAT! wrote: » They'll just leave thousands of packages on shelves, yeah? Makes sense.
Little Less Conversation wrote: » So what do we do? I already went out to buy one thing I ordered online and bought again in a shop because I couldn't wait. I can't be buying more things in shops. I really need it the rest of the package this week, was going to hold off and wait and see but I don't have the time to be going out shopping this week.
