Warning AnPost have long delays

harr wrote: »

Got similar last weekend...some random dude pulled up in a Ford Focus full of parcels and knocked on door Sunday morning. No tracking info at all from Amazon and he who delivered it hadn’t any paper work to sign. All he had was a list of numbers and addresses on a printed A4 sheet.

I know a chap with a courier route that he owns (franchised). He has two or three mates in their cars delivering as nixers at the moment, as he simply can't do it all himself.

I'd imagine this is common enough and helps alleviate the pressure that the franchise owners or small time self employed couriers would be facing this month.

NATLOR

Little Less Conversation wrote: »

Finally have an update, my packages arrived in Dublin. How likely will I get it delivered tomorrow or Saturday.

I wouldn't count on it, I have a package sitting in Dublin since last Sunday and still no movement

Little Less Conversation

NATLOR wrote: »

I wouldn't count on it, I have a package sitting in Dublin since last Sunday and still no movement

Would normally get an update the day after to say it's in my local depot and out for delivery... But no it's still in Dublin.

Little Less Conversation

If my parcel is late I'm sending it back. It's no good to me if it arrives late.

ted1

I’ve noticed an post marking things delivered when they are not. I’ve sent in a complaint to them and got a letter saying they are investigating.
I reckon they are marking them as delivered to meet their SLA with Amazon

I’ve no problem with a delay as they are all Christmas presents so have another 2 weeks to get here

My Order is showing Shipped but got this message on amazon

I placed this Prime order on the 24th Nov

We're sorry your package is late
We're working with the carrier to get your package back on track, and we'll let you know when your package is out for delivery.
Please come back Thursday if you still don't have it and we'll help you out.
Was expected Wednesday, 5 December

Amazon consider this as lost and gave me a full refund.

ive a package i got the "will be delivered today" notification for this morning from amazon

been marked as in dublin since friday last

i don't care except for anpost system texting me incorrect info the whole time

ross2010

Two more of my delayed packages arrived today. One from amazon and the other from a diff company. Both delivered by An Post but separately. The amazon one I wasn't expecting today as had received an email from amazon this morn saying it was delayed and will be delivered next week.

ARNOLD J RIMMER wrote: »

My Order is showing Shipped but got this message on amazon

I placed this Prime order on the 24th Nov

We're sorry your package is late
We're working with the carrier to get your package back on track, and we'll let you know when your package is out for delivery.
Please come back Thursday if you still don't have it and we'll help you out.
Was expected Wednesday, 5 December

Amazon consider this as lost and gave me a full refund.

I have the exact same thing on mine for an item I ordered on 23rd November. I contacted Amazon and they only offered me a £5 voucher :rolleyes: What was the value on yours? Maybe the item value had something to do with it.

On another note, I had a different item that was only dispatched 2 days ago (non Prime) and I got it very early this morning (8:50am to be exact).

jamescd wrote: »

I have the exact same thing on mine for an item I ordered on 23rd November. I contacted Amazon and they only offered me a £5 voucher :rolleyes: What was the value on yours? Maybe the item value had something to do with it.

On another note, I had a different item that was only dispatched 2 days ago (non Prime) and I got it very early this morning (8:50am to be exact).

The Value of mine was 20 pounds

I used Amazons Live Chat to contact them

lawred2

was a week waiting for an item to make it from a South Dublin depot to our home in Malahide

ARNOLD J RIMMER wrote: »

The Value of mine was 20 pounds

I used Amazons Live Chat to contact them

Mine is £70. Maybe that's why they won't consider it as lost yet and only offered me a voucher

Told me to wait a few more days.

jamescd wrote: »

Mine is £70. Maybe that's why they won't consider it as lost yet and only offered me a voucher Told me to wait a few more days.

Did you use the Live chat function?

Boom2018

I got in contact with Amazon by email last night about my 4 delayed orders. They apologised and gave me £10 credit and said to contact them in 24 hours if they’re still not here.

One is out for delivery, one is in the Dublin parcel hub since Monday and the other two haven’t even been scanned by An Post yet.

ARNOLD J RIMMER wrote: »

Did you use the Live chat function?

Yes, Live Chat. The woman went away for 5 minutes to contact An Post and came back with "I have contacted the carrier for you and requested them to deliver your parcel at earliest on high priority. Do not worry, You can expect the delivery very soon."

I mean, I don't even know if An Post really do have it as the tracking number doesn't work on the website.

Then she added a £5 voucher to my account as compensation for the delay. No mention of it being considered lost or anything and giving refund.

I got my parcel today from amazon without warning. It has been sitting with an post since Monday.

Never speak to amazon on the phone only live chat you get all your money back this way

Got my stuff and €70 back woo Hoo

Deleted User wrote: »

Never speak to amazon on the phone only live chat you get all your money back this way

Got my stuff and €70 back woo Hoo

Depends on the agent I guess. As I said I ordered mine 2 weeks ago and the tracking number isn't even working on the An Post website. Got on the live chat and was only given a £5 voucher :rolleyes:

TallGlass

Complained about mine, got a refund and 5£ credit, to be honest I went to complain more so about the delays rather than a refund and mentioned this thread to them and recommend that they use another carrier as An Post are seriously backlogged and I won't be ordering any more from them until it clears. They should be using two or three carriers.

I would have expected alot more from An Post to be perfectly honest. It's not some small time operation it's the states postal service.

Royal Mail can get a package to Parcel Motel in NI, within one day FFS.

Somedaythefire

7 days after being shipped from Germany my package has hit Portlaoise. Wonder how long it will take to be delivered now.