CramCycle wrote: » it may not be written down anywhere but DB drivers are not stupid, if they don't collect fares, the company and their negotiation platform in times of trouble will struggle.
dashcamdanny wrote: » Im sorry that that would happen, but drivers are also there to protect the interests of the company they work for. You just cant let people trample all over you. They just come back to do it again and again. The incidents I choose to fight are well chosen. Off peek. You see the same people trying to bluff and lie to you. Some even will make fun of it while departing. Im not looking for trouble by any means. But if I let lowlifes take the mick out of me, or the company I work for, It would eat at me all day after. If people dont have money to travel or no credit on their leap, and ask to travel in a civil manner, I would never leave them stuck either. I think proper inspectors need to be back out on the road again. The way it used to be.
Stephen15 wrote: » So I take by sounds of things you as a driver care more about the companies revenue than the company does because by the sounds and looks of thing DB or the NTA on GAI services don't care about people not paying the correct fare if they did then they'd have large numbers of revenue protection officers checking buses on a regular basis. It just seems that by trying to confront lowlife scum you get more hassle than it's really worth especially when they outnumber you.
superg wrote: » It really isn't. Dublin Bus bye laws put the onus on the customer to ensure they have a valid ticket for travel. You can certainly ask to see their ticket if you like the hassle of chasing people when the company isn't arsed about it. We've had drivers here complaining about abuse etc, I bet the ones who just drive the bus don't get any, I never did. Revenue protection is the inspectors job.
Kh1993 wrote: » Changed my tune? What a bizarre post from a supposed moderator. I have no care for Bus Eireann, I don’t use them and have no idea of them. Accusing me of changing my tune is a baseless personal attack which I demand you withdraw immediately.
XPS_Zero wrote: » There is a difference between suspecting someone is fare evading and seeing the same small number of faces doing it over and over and over on your route with the same tired bogus stories. It's human nature to get sick of that after a while.
Yer Da sells Avon wrote: » It's the customer's responsibility to pay their fare. It's the driver's responsibility to facilitate this, not to chase them, and certainly not to inconvenience other passengers by switching the engine off. It is the company's responsibility to provide adequate revenue protection measures.
CramCycle wrote: » So your saying if everyone who got on the 145 tomorrow didn't pay, the driver shouldn't bat an eyelid? Forgetting the jobsworth argument about it not being their job, and I could be wrong here. If you don't pay your fare, your not insured for travel. If a driver knows this, they may be in trouble for knowingly allowing uninsured passengers to continue. Those who sneak on or underpay, that's a different story but a driver who knowingly continues in this situation could be putting himself and the company at risk.I could be incorrect here.
Yer Da sells Avon wrote: » They don't deserve a free pass, but teething problems are inevitable, although I know that's no consolation to passengers. The important thing is that they learn from their mistakes very quickly, as they have on the southside. Delays are also inevitable at this time of year (a return of Operation Freeflow is badly needed), but they'll figure out how to manage them better, control gaps between buses, utilise spare drivers, etc as they gather more information. A calm, measured, well-thought-out email (to customercomment@goaheadireland.ie), detailing the exact nature of the delay, would be a lot more effective (and helpful to both yourself and Go-Ahead) than tossing off a series of angry tweets at whoever happens to be operating the social media account.
dfx- wrote: » This is the third or fourth implementation date, why are they still having teething issues starting routes? Is there anything to be said for implementing them when they're actually ready to operate them without teething issues? Who is checking whether they are ready?
On a 27B yesterday evening, first sight of the GA buses in Coolock. One of them, a brand new bus 182-D, in the dark, in service but you wouldn't know it because the front, side and rear displays were blank. Maybe it was a magical mystery tour.:)
Kh1993 wrote: » As per GA Twitter, 50min delays again today on 17a, 15 and 20 on other routes. I’m sorry, traffic is light at 3 in the afternoon, they are unable to run their timetable at the moment, simple as. They’re either missing drivers, buses or they’ve an unrealistic timetable.
Kh1993 wrote: » Struggling to see how the NTA ok’d this. They’ve left themselves so thin, I really hope there’s additional resources there soon. Buses bunching up is one thing, missing 4-5 consecutive departures is another. They knew from DB exactly how many buses needed (DB upped the bus PVR on the 17a and made running times longer about 2 years ago which ironed out any issues - mind you, in 10 years using it, never experienced 5 missed departures in a row at peak).
Captain Chaos wrote: » I know for the 17A at this time of year at 3pm in afternoon the traffic is mental along most of the route. The 17A route falls apart once the primary schools finish.
Kh1993 wrote: » Struggling to see how the NTA ok’d this. They’ve left themselves so thin, I really hope there’s additional resources there soon. Buses bunching up is one thing, missing 4-5 consecutive departures is another.
They knew from DB exactly how many buses needed (DB upped the bus PVR on the 17a and made running times longer about 2 years ago which ironed out any issues - mind you, in 10 years using it, never experienced 5 missed departures in a row at peak).
Stephen15 wrote: » I think Go-Ahead need another depot sooner rather than later on the Northside remember buses have to come all the way from Ballymount to start the routes meaning buses are susceptible to delays going across the M50 everyday especially northbound. They could do with a depot in the DL or Bray area too.
Kopparberg Strawberry and Lime wrote: » I just want to jump on this issue in particular because it's not going to happen I don't thing. Go-ahead had issues with their original depot I can't see them putting one in bray/DL Another in the Northside Another in edenderry Another in Kildare etc. I've a funny feeling that's not happening and I think a lot of their operations will remain at Ballymount Possibly with the exception of Edenderry giving the distance to get there.
CramCycle wrote: » So your saying if everyone who got on the 145 tomorrow didn't pay, the driver shouldn't bat an eyelid?
Yer Da sells Avon wrote: » I'm saying that if the driver asks a passenger to pay, and they refuse to do so, there is nothing to be gained from causing inconvenience/upset to other passengers by having a row, switching the engine off, etc. It's the driver's responsibility to make sure that the company is aware of such incidents. And then it's up to the company to act upon that information.
devnull wrote: » To be fair though the 17A was chronically unreliable when it was first extended to Blanchardstown Centre
Qrt wrote: » Where was the old terminus?
devnull wrote: » Finglas, can't remember exactly where for sure. May have been at the top of Cardiffsbridge Road, where there's a Tesco Metro and a Spar..
bk wrote: » When Dublin Bus got rid of ticket conductors and dual doors in the 80's, they moved to a model of a single door and the driver selling the tickets.
And here is the important part, drivers got a pay increase for the extra duty of selling tickets. So I'd have thought that ensuring all passengers have paid the correct fare is an important part of their job.
I don't know if it is actually in the T&C's of drivers contracts. But it certainly seemed to have been the intention of Dublin Bus management when they got rid of the ticket conductors in the 80's
devnull wrote: » But teething issues on routes operated by drivers who have never operated them before or on brand new routes have always been issues, not just for Go-Ahead, but for Dublin Bus, Bus Eireann, Aircoach and others and the idea that you can just launch a route on day one and everything will be hunky dory every single time is just simply not going to happen and that has been my experience as a whole across UK and Ireland. If it was that simple then after all these years Dublin Bus should have nailed it, but long gaps in service and multiple missed departures on the 40E yesterday because of traffic jams and what looks like may well end up proving to be insufficient running time, shows that this is not an issue just restricted to services operated by Go-Ahead. I'm not going to say that means DB were not ready because that would be ridiculous.
devnull wrote: » To me that sounds like a vehicle that may well have been suffering from some kind of technical fault. Although one has to ask, how do you know that it was in service if there were no lights, and no destination displays? Perhaps it was being used as a training bus?
bk wrote: » Is that the case though. When Dublin Bus got rid of ticket conductors and dual doors in the 80's, they moved to a model of a single door and the driver selling the tickets. And here is the important part, drivers got a pay increase for the extra duty of selling tickets. So I'd have thought that ensuring all passengers have paid the correct fare is an important part of their job. I don't know if it is actually in the T&C's of drivers contracts. But it certainly seemed to have been the intention of Dublin Bus management when they got rid of the ticket conductors in the 80's
48 Rules for passengers on large public service vehicle. 48. Every passenger or intending passenger on a large public service vehicle shall comply with the following rules, that is to say: (1) He shall not wilfully obstruct or impede the driver or conductor of the vehicle or any other person employed in or about the vehicle. (2) On an omnibus route or portion of an omnibus route on which there are stopping places, he shall not enter an omnibus except at a stopping place for taking up intending passengers, or alight from an omnibus except at a stopping place for setting down passengers. (3) He shall not enter or alight from the vehicle otherwise than by the doors or openings provided for that purpose, and he shall not use any emergency exit except in an emergency. (4) He shall not travel in or on any part of the vehicle not provided for the conveyance of passengers. (5) He shall not travel in or on the upper deck of a double-deck vehicle unless he occupies a seat provided for that purpose. (6) He shall comply with any lawful direction given to him by the conductor of the vehicle including a request to leave or not to enter the vehicle. (7) He shall not use obscene or offensive language or conduct himself in a riotous or disorderly manner. (8) He shall not smoke or carry a lighted pipe, cigar or cigarette in or on any part of the vehicle in or on which a notice is exhibited that smoking is prohibited. (9) He shall not spit upon or from the vehicle or wilfully damage, soil or defile any part of the vehicle. (10) He shall not when in or on the vehicle distribute printed or similar matter of any description, or distribute any article for the purpose of advertising, or offer any article for sale. (11) He shall not, to the annoyance of other passengers, either use or operate any wireless apparatus or other instrument or make or combine with any other person or persons to make any excessive noise by singing, shouting or otherwise. (12) He shall not throw out of the vehicle any bottle, liquid or litter or any other article or thing likely to annoy persons or to cause danger or injury to any person or property. (13) Where a door is fitted to the opening through which passengers enter and leave the vehicle, he shall not open such door unless the vehicle is stationary and a conductor is not available. (14) He shall not wilfully do or cause to be done with respect to any part of the vehicle or its equipment anything which is calculated to obstruct or interfere with the working of the vehicle or to cause injury or discomfort to any person. (15) He shall not wilfully remove, displace, deface or alter any number plate, notice board, fare table, route indicator, or destination board or any printed or other notice or advertisement in or on the vehicle. (16) He shall not give any signal which might be interpreted by the driver as a signal from the conductor to start the vehicle. (17) He shall not by signal or otherwise, except for the purpose of enabling him to enter the vehicle at a point where the vehicle can lawfully be stopped for the purpose of taking up intending passengers or for the purpose of enabling him to leave the vehicle at a point where the vehicle can lawfully be stopped for the purpose of setting down passengers, cause the driver to stop the vehicle. (18) He shall not carry on a vehicle— (a) any bulky or cumbersome article except with the consent of the conductor and in such portion of the vehicle as the conductor shall direct, or (b) any animal, except with the permission of the conductor (which permission may be withdrawn at any time by the conductor) and in such portion of the vehicle as the conductor shall direct. (19) He shall deliver up to the conductor any article of lost property found by him on the vehicle.(20) A passenger in an omnibus shall, on the request of the conductor or any other person authorised in that behalf by the owner of the vehicle— (a) inform the conductor or other authorised person of the journey he has taken or intends to take and of the place at which he entered the omnibus, (b) pay the fare for the whole journey taken or intended to be taken by him and accept the appropriate ticket, and (c) produce to the conductor or such other person the ticket given to him in respect of the fare.
bk wrote: » Stephen15 are you a driver? Have you seen their contract and list of duties? If it isn't part of their contract/list of duties, then I suspect it was a massive oversight on DB's management part. The type of oversight where they didn't think to specifically include it because it is so obvious that it is something drivers should be doing, that they forgot to include it!
I'm pretty shocked that some drivers don't think it is their job to make sure people have a ticket. Can you imagine for a moment an Aircoach driver just leaving everyone on for free! He would be fired on the spot. I'd of course say that it is much harder to keep track of in a busy city type service and we should definitely have a lot more ticket inspectors. But it is definitely part of the job to at least try and make sure most people pay and there isn't too much obvious messing/cheating.
bk wrote: » Stephen15 are you a driver? Have you seen their contract and list of duties? If it isn't part of their contract/list of duties, then I suspect it was a massive oversight on DB's management part. The type of oversight where they didn't think to specifically include it because it is so obvious that it is something drivers should be doing, that they forgot to include it! When DB got rid of conductors, they paid drivers a significant increase in wages to take on the duties of conductors, which certainly included making sure everyone had a ticket and the correct ticket and not just selling tickets. I'd say it was pretty obvious to most what their duties were supposed to be. I'm pretty shocked that some drivers don't think it is their job to make sure people have a ticket. Can you imagine for a moment an Aircoach driver just leaving everyone on for free! He would be fired on the spot. I'd of course say that it is much harder to keep track of in a busy city type service and we should definitely have a lot more ticket inspectors. But it is definitely part of the job to at least try and make sure most people pay and there isn't too much obvious messing/cheating. BTW here is a very interesting video on the subject:https://www.rte.ie/archives/2016/0309/773586-one-man-double-decker-buses/
john boye wrote: » Could I ask what is the official company line on fare evaders/overriders? Are drivers instructed to pick them up on it/kick them off?