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EI staff stealing says boss

zell12

€m's stolen from passengers and airline by AerLingus staff says their COO

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TCM

Henry Ford III wrote:

Was he ever found guilty? Allegations can be very cheap.

Are u kiddin. Did u read the article.

TCM

My neighbour has an Airbus A320 in his back garden. I was wondering where he'd gotten it?

Walter E GO

Glen Immal wrote: »

Was in an employees house once and was served tea from a rather elegant Aer Lingus teapot!

I work for a different aircraft company and staff are offered presents from
the companies branded catalogue at Christmas or Company Anniversaries or even just staff reaching milestone years in service. Nothing unusual in that.

Jack1985

Henry Ford III wrote: »

Was he ever found guilty? Allegations can be very cheap.

He settled with the woman and fled the country FFS !

Henry Ford III

If there's a lot of pilfering going on I think it's ok to attempt to find the culprits. The majority of Aer Lingus staff have nothing to fear. The press release was rather clumsy admittedly.

Henry Ford III

Mc Love wrote:

Rutter himself doesn't have such a rosy history

Was he ever found guilty? Allegations can be very cheap.

Colonel Claptrap

Tenger wrote: »

As for this scenario appearing in 3rd level classes....a mate (who was ex-EI at the time) was in DBS doing a MSc in Business and HR in 2006 or 2007. One of the modules examined EI during the Willie Walsh as CEO years.
Module was titled ‘How to destroy a brand’

Come on, you made this up.

Jamie2k9

Bussywussy wrote: »

Are you on drugs????

I'll name 1...highest ever number of hospital overcrowding figures for November

Yeah as I said not major news!

Its an eye catching headline so good for front page.

Bussywussy

Jamie2k9 wrote: »

There hasn't been any significant news stories this week.

Are you on drugs????

I'll name 1...highest ever number of hospital overcrowding figures for November

markpb

Am I the only one thinking the reason AL went to the press about this was to head off the inevitable complaints that will come from the unions about the security cameras in staff areas. Now everyone knows the reason so, if the unions object, they’re protecting the thieves. If this story hadn’t come out first, we’d get a press cycle driven by the unions about how the new security regime is oppressing their members.

orionm_73

Glen Immal wrote: »

Was in an employees house once and was served tea from a rather elegant Aer Lingus teapot!

Did EI ever have elegant tea pots? Can only remember plain stainless steel ones.

Jamie2k9

Stovepipe wrote: »

First of all, how on earth would a union or an individual staff member get a front page of the leading Sunday newspaper, which is renowned for it's anti-union attitude, without going through the editor? A casual "leak" wouldn't get past the most junior sub-editor. This smells of a deliberate push from on high, to rubbish the union (especially the article on the front page of the business supplement), when things aren't going management's way.They wouldn't dare try this on with the pilots so it's easier to attack the ground ops people. You will also notice that this article came out after the busiest time of the year, the Summer schedule, has been dealt with. They wouldn't have dared to push something like this in June.

Front pages are based on what stories sell, the headline along on this article is very click bate. There hasn't been any significant news stories this week.

Glen Immal

Was in an employees house once and was served tea from a rather elegant Aer Lingus teapot!

Stovepipe

another point: EI recently changed over from a Lost property office to a third party system where you now have to pay to get your lost property back. It was common for ground staff to find things like laptops, phones, passports, ID cards and a host of other things left behind on the aircraft and they would bring them to LP and log them in and if they were not claimed, the staff member would be notified and could keep the stuff. Some unscrupulous types stole the found items from the aircraft but they were often caught, especially one genius who switched on a laptop and was traced by it's owner looking at the thief via the webcam. What has happened now is that the goodwill generated by EI staff making the effort to get stuff up to LP to get it back to the owner has now evaporated and staff don't make the effort to bring the lost stuff up any more. The redcaps (load supervisors) will bring the stuff up, if they have time, but that's not always the case. That's what happens when you keep accusing the frontline staff of being thieves.

Stovepipe

Locker10a wrote: »

A previous airline I worked for had a similar issue, high value duty free was going missing. The airline suspected crew, an in-depth investigation unveiled it was the catering guys, who load the carts overnight, one of them had converted his garage into the a mini sort of Brown Thomas front hall with shelves of perfumes and cosmetics galore. He was operating a little black market store from his garage. Obviously he wasn’t the only one in on it. I can’t remember how they were caught but a few guys got prison for it.
Meanwhile at the same airline the cash from onboard sales was mysteriously disappearing. Again the finger was pointed at crew. CCTV over the safe where crew deposited the cash bags soon revealed the cleaners would come in at night, use the flexible pipe of the hoover to suction onto the plastic cash bags and fish them out !!! I’m sure EI will crack down on this and figure it out, but it was totally unnecessary to publish such an article

The hoover theft was also being done on the DAA charity boxes, sucking up notes.

Stovepipe

Locker10a wrote: »

It’s well known the Irish Independent and Aer Lingus have a cosy relationship. It’s often EI management use the independent to get across a certain story or headline

The Indo, especially the daily edition, regards union bashing in Aer Lingus as normal jogging and they sell the rag on the aircraft, which suits both sides of the coin. This was stopped one time for about two months until the paper apologised to EI for some error it had made and normal service resumed. The company essentially disregards SIPTU unless it absolutely has no choice but to deal with them.

Stovepipe

First of all, how on earth would a union or an individual staff member get a front page of the leading Sunday newspaper, which is renowned for it's anti-union attitude, without going through the editor? A casual "leak" wouldn't get past the most junior sub-editor. This smells of a deliberate push from on high, to rubbish the union (especially the article on the front page of the business supplement), when things aren't going management's way.They wouldn't dare try this on with the pilots so it's easier to attack the ground ops people. You will also notice that this article came out after the busiest time of the year, the Summer schedule, has been dealt with. They wouldn't have dared to push something like this in June.

Locker10a

Victor wrote: »

It could as easily have been the unions or individual staff members.

It’s well known the Irish Independent and Aer Lingus have a cosy relationship. It’s often EI management use the independent to get across a certain story or headline

Locker10a

Idbatterim wrote: »

Total and utter scum bags. Aer Lingus should be planting stuff on planes and waiting for the scum to take it, then sack them !

A previous airline I worked for had a similar issue, high value duty free was going missing. The airline suspected crew, an in-depth investigation unveiled it was the catering guys, who load the carts overnight, one of them had converted his garage into the a mini sort of Brown Thomas front hall with shelves of perfumes and cosmetics galore. He was operating a little black market store from his garage. Obviously he wasn’t the only one in on it. I can’t remember how they were caught but a few guys got prison for it.
Meanwhile at the same airline the cash from onboard sales was mysteriously disappearing. Again the finger was pointed at crew. CCTV over the safe where crew deposited the cash bags soon revealed the cleaners would come in at night, use the flexible pipe of the hoover to suction onto the plastic cash bags and fish them out !!! I’m sure EI will crack down on this and figure it out, but it was totally unnecessary to publish such an article

Victor

Locker10a wrote: »

What I can’t fathom is why he/they went to the media with this!

It could as easily have been the unions or individual staff members.

Idbatterim

Total and utter scum bags. Aer Lingus should be planting stuff on planes and waiting for the scum to take it, then sack them !

nim1bdeh38l2cw

Tenger wrote: »

As for this scenario appearing in 3rd level classes....a mate (who was ex-EI at the time) was in DBS doing a MSc in Business and HR in 2006 or 2007. One of the modules examined EI during the Willie Walsh as CEO years.
Module was titled ‘How to destroy a brand’

There is not, and never has been, a module entitled "How to destroy a brand" as part of any program in DBS. There is not, and never has been, an MSc program entitled "Business and HR" in DBS.

AmberGold

Bussywussy wrote: »

Lots of cabin crew being asked by pax today about the article...shameful stuff

https://www.telegraph.co.uk/news/uknews/1358172/Amex-chief-accused-of-bullying-has-vanished.html

Hard to believe this individual is still clambering around the top echelon’s of the corporate world.

Tenger

Jamie2k9 wrote: »

The leak has unions written all over it. I can see why management could be tempted but given its not the first leak in recent weeks and tensions with unions most recenly letters delivered to staff allegedly.
.............
.............
Management should have handled it much better but equally those responsible for leaking it are equally as bad......

I disagree. The tone is very much as if it was an interview with the COO. At no point does the article say that EI were asked to comment. Which is what normally happens when damaging info is leaked.
I feel that a union leak would be more along the lines of “EI chiefs accused staff of long running theft and pilferage”

As for this scenario appearing in 3rd level classes....a mate (who was ex-EI at the time) was in DBS doing a MSc in Business and HR in 2006 or 2007. One of the modules examined EI during the Willie Walsh as CEO years.
Module was titled ‘How to destroy a brand’

Jamie2k9

The leak has unions written all over it. I can see why management could be tempted but given its not the first leak in recent weeks and tensions with unions most recenly letters delivered to staff allegedly.

As for stealing, it happens no point in saying it doesn’t so yes they should do whatever is needed to stop it. I do think millions is a very vague figure and probably includes missing items at out stations. Given the anount of lost bags and long time to re-unite them with owners there could potentially be lots of opportunities to steel.

Management should have handled it much better but equally those responsible for leaking it are equally as bad.

This wont do as much PR damage as the immigration scandal did.

Mc Love

Was talking to some crew today and they said that there might be a chance some of the copies will somehow manage to fall off the plane. Crew were disgusted to be selling it on board.

Rutter himself doesn't have such a rosy history
https://www.telegraph.co.uk/news/uknews/1358172/Amex-chief-accused-of-bullying-has-vanished.html

Hotblack Desiato

L1011 wrote: »

DAA do not offer handling services. EI are their own ground handlers for mainline flights - for now. Expectation of a change to Menzies has been around for ages.

Thanks for the correction. That must make that cohort of staff feel even more targeted though.

L1011

Hotblack Desiato wrote: »

It's a strange one. Airline staff don't touch bags once checked in at the desk, DAA do scanning and loading and handling so it can't be that..

DAA do not offer handling services. EI are their own ground handlers for mainline flights - for now. Expectation of a change to Menzies has been around for ages.

Hotblack Desiato

Tenger wrote: »

or that some staff are going into checked in bags. That’s the only way I can see passenger property getting nicked.

It's a strange one. Airline staff don't touch bags once checked in at the desk, DAA do scanning and loading and handling so it can't be that. Bags checked at the door, how could anyone identify something worth stealing and steal it out in the open? The only thing I can think of that makes any sense is property left behind on the aircraft not being handed in. There's no real way to enforce accountability if it 'disappears' so I can imagine temptation getting the better of a few people. It's appalling to denigrate a large number of staff for the actions of what must be a tiny number, however.

Stovepipe

There are several back stories here; some senior people are leaving anyway (Kavanagh, Rutter) so sticking the knife in is of no consequence to them. Others are moving sideways (willingly or not) to other parts of IAG, so a clearout is happening. A new fleet with a rebranded image is coming in; say goodbye to "green" Aer Lingus, as you know it. Allegedly, there will be big news in January about ground ops. This coincides with what Willie Walsh said in the past about integrating EI into IAG; five years to get it sorted and the five years is nearly up; EI is one of the best parts of IAG, profit wise and productivity wise, for it's size, in IAG despite Rutter's claims to the contrary. The cabin crew were fit to be tied today and the articles were the talk of the airline today. It's going to be sporty tomorrow.As a destruction of employee goodwill, today's articles will be used as examples in university courses on how not to behave with staff.