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E global central

Chase3

Website I found that delivers new cameras to Ireland. Has Dslr's at amazing prices. Just wondering if anyone has used it? Seems legit but I'm always weary.

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Fore Iron

Yeah funny I also searched the web for the wording of the message but found nothing.

I assume they have a shipment from Hong Kong to the UK which is stuck in a big customs backlog and they can't get a timeframe from them for release of the goods. Sending a second order out is simple for them as whenever the first batch clears customs, they just transfer it all to their UK warehouse stock.

BUT, if the first order is stuck somewhere in customs, how could the second possibly get through the same route and process any faster?

I'd rather cancel and go somewhere else.

Nugget89, my first experience with them was great and again I would give them the credit of updating our tracking details and suggesting a resolution - rather than us all getting the dreaded "We apologise for the delay, we are following up your order to get it delivered to you as soon as possible" every day forevermore!!

Good luck with your wait in the meantime. I'll keep you both updated on what happens with my case - would you and Tcat2012 both mind doing the same?

Nugget89

I got the same message. I might just wait it out.

Tcat2012

Got the same message as you fire iron . Ordered a phone last Thursday . Been getting the standard 1-6 responses then changed to be message you got about customs . Don’t actually know what it means , have been going alot of forum searching and don’t see anyone having gotten this message . Have requested a refund too . Failing that log a complaint with the bank and see if they can do bagging (foolishly didn’t pay with PayPal) have to say I wish I had read all the bad reviews before I ordered , I wouldn’t have . My neighbors ordered a phone a few weeks ago and it came no problem so felt confident enough . #buyers remorse !

Fore Iron

New update just arrived on my tracking info:

“As customs has been unable to offer us a sensible result timeframe we will be issuing a replacement for you. Please continue to check this page.”

I’ve asked to have my order cancelled instead. I wonder how speedy their CS response time will be now....

Fore Iron

Predictable enough I guess.

I’ve emailed Support and in fairness got a response almost immediately saying they expect the details should update with the local tracking details in the next 48 hours....

We’ll see.....

Fore Iron

Fore Iron wrote: »

....I have the usual eGlobal pretend tracking info now for the past week - it is currently showing "Your parcel has arrived at a sort facility" and will no doubt move to the inevitable "Shipment is on its way to the local depot" tomorrow....

And right on cue at midnight tonight, that’s exactly what happened.

Who’s willing to bet it will go to “Your parcel will arrive shortly at the courier depot” at midnight on Sunday? ðŸ˜

I imagine what is happening is they ship your item in a container load, beside thousands of other orders, from Hong Kong to the UK or similar destination inside the EU. Once it’s put in the container you will get the generic, made up and pretend tracking on their site. When it arrives it is broken down into all the individual orders and shipped out for delivery - thus generating an actual real tracking number with DPD or whoever. Does that sound right?

If so, I will continue with my fake tracking until this container arrives at its destination, whenever that may be....

My first purchase a year ago or so shipped quickly from the UK - I guess I was lucky it was already in stock there...not so this time around it seems....

bogman

Buddy just took delivery of a Canon EF 100-400mm f/4.5-5.6L IS II USM from Eglobal, took 4 or 5 working days, wondering if the people who had issues with them in the past resolved their problems, cant remember seeing resolutions...

spix

vectra wrote: »

Why would there be faults?

They sent me a faulty product (box unsealed so they were aware) Also if you check trustpilot reviews many people complain of faulty on arrival devices. They are definitely in the business of selling refurbs/faulty goods as new hoping the buyer doesn't notice anything wrong. The faults might be minor so you really have to look carefully or they could be obvious. Not saying everything they sell will have some fault but you should be very careful. If something is far cheaper than it should be there is usually a good reason for it and not just because its 'grey market' https://www.youtube.com/watch?v=ljH45MouT4k

vectra

spix wrote: »

Did you test it fully for any faults, should probably use it for a bit before buying another just to be sure.

Why would there be faults?

spix

muppetkiller wrote: »

Bought the Fuji 28mm on 20th Dec and it arrived today
Absolute bargain. So ordered another lens just there and it's already shipped.

Did you test it fully for any faults, should probably use it for a bit before buying another just to be sure.

Fore Iron

Bought a EOS M5 and spare battery on the 3rd, but still waiting for news. I have the usual eGlobal pretend tracking info now for the past week - it is currently showing "Your parcel has arrived at a sort facility" and will no doubt move to the inevitable "Shipment is on its way to the local depot" tomorrow.

Sigh. Hopefully this won't go on for too long....

My first experience with them was 100% great - quick and simple. Experience no. 2 is turning slightly sour.....

muppetkiller

Bought the Fuji 28mm on 20th Dec and it arrived today

Absolute bargain. So ordered another lens just there and it's already shipped.

A Neurotic

Kind of relieved to see this thread - I found the Olympus M10 Mark III on this site for €380 (compared to minimum €550 locally) and definitely wouldn't have taken the chance without reading a few others' experiences. Ordered over a week ago but they said it's only coming into stock today so fingers crossed the delivery goes smoothly...

2x4

I ordered a Fujifilm X100F on 15 Dec. from EGlobal Central. It just arrived now. Thought I wouldn’t get it till the New Year.

Shn99

It wont be recognised until it arrives in Ireland

Keedowah

I got an An Post tracking number at 02:15 on the 18th, but the tracking number is showing as not recognised. I think I've had this with An Post before - the tracking details are not in until after the item has been delivered.

I'm hoping this is the case and the item comes today!

spix

A few days after paypal made their decision on my case which allows me to send the phone back to HK for a full refund, the seller reopened my rma case and has been sending me messages trying to make me think that I'm returning it for repair, could possibly not even get repaired and would have to pay 30gbp to get the device back... Even though I've told them paypal already made the decision which I'm sure they know, they're just ignoring it, like they're trying to scare me out of returning it. Either that or they're just stupid. Seriously dodgy company.

"Kindly note that if you return back the device to us we can only offer warranty claim repair service only. If we find out the item is out of warranty there will be extra charges will be incurred or the device will be send back to you as is and Return fee of GBP 30"

spix wrote: »

I saw that however according to the seller paypal wont refund shipping costs after opening a dispute. Don't know if its true or not but seems like they were trying to get me not to open a dispute. Even with the 30 refunded its still losing 50 euro and ending up with nothing. The fault isn't extremely major but its still a fault, all I wanted was a bit of money back, an exchange or an easy refund but seems all they're interested in is making everything as difficult as possible.

After paypal gave me their decision, I left a message on the rma case saying I wouldn't be returning it as that will give you another chance to scam me, instead I'll keep it and name and shame you everywhere I can. After that they deleted the rma case and I cant log into my account there anymore Guess I'm the bad guy!

_sparks

jamieshizz wrote: »

Good stuff glad it came il get to ordering this jbl flip over the wknd once it comes I want to order a drone and then all going well il chance a note 9 what was it you ordered again and all working OK so far

Yeah I got a Note 9. So far I'm very happy as everything works well, the box also came fully sealed with all the accessories including a UK charger!

jamieshizz

Kenny Logins wrote: »

It's in the description.

Never even thought to enhance that right you are, iv had a look on currys and they have it for 99 now was 150 earlier in the week so il buy from there

Kenny Logins

jamieshizz wrote: »

Nowhere in that video or comments mentions eglobal

It's in the description.

jamieshizz

spix wrote: »

https://www.youtube.com/watch?v=FOhJBEqyJCk

faulty jbl flip from eglobal, maybe best to pay a bit extra from amazon, they could be selling refurbs of it.

Nowhere in that video or comments mentions eglobal

spix

jamieshizz wrote: »

Good stuff glad it came il get to ordering this jbl flip over the wknd once it comes I want to order a drone and then all going well il chance a note 9 what was it you ordered again and all working OK so far

https://www.youtube.com/watch?v=FOhJBEqyJCk

faulty jbl flip from eglobal, maybe best to pay a bit extra from amazon, they could be selling refurbs of it.

spix

_sparks wrote: »

It got delivered today by Yodel! Which was fast, especially since others here made me anxious saying it's unlikely to come before the weekend haha

was that with parcel motel or nothern ireland?

jamieshizz

_sparks wrote: »

It got delivered today by Yodel! Which was fast, especially since others here made me anxious saying it's unlikely to come before the weekend haha

Good stuff glad it came il get to ordering this jbl flip over the wknd once it comes I want to order a drone and then all going well il chance a note 9 what was it you ordered again and all working OK so far

_sparks

jamieshizz wrote: »

My galaxy tab was with wnd for about 3 days then went to an post so at least your seeing movement prob be pushing it to have it by the wknd but keep us updated, wanna order the jbl flip over the wknd all going to plan

It got delivered today by Yodel! Which was fast, especially since others here made me anxious saying it's unlikely to come before the weekend haha

spix

bogman wrote: »

No not really but apologies if I'm wrong but I was wondering if you were one?

Yeah I'm one, I just bought a redmi note 5 from them, told them to send me an unsealed faulty one on purpose so I could badmouth them in this thread.

Kenny Logins

bogman wrote: »

No not really but apologies if I'm wrong but I was wondering if you were one?

To be fair, you've sounded more like a shill for Eglobal in your last few posts. :pac:

bogman

spix wrote: »

Want to name the incognito dealers?

No not really but apologies if I'm wrong but I was wondering if you were one?

Micky 32

_sparks wrote: »

I received an update today:

I spoke to them, they said they will be transferring to Yodel for them to deliver. Currently the tracking on WND says the carrier is 13ten. I'm quite confused as there seems to be 3 courier companies involved. So is 13ten delivering the product from wnDirect to Yodel, then Yodel to me?

Do you reckon I can get it by Friday?

DPD delivered my 2 phones. Once they got it and i got the tracking it was 2 days.

_sparks

jamieshizz wrote: »

My galaxy tab was with wnd for about 3 days then went to an post so at least your seeing movement prob be pushing it to have it by the wknd but keep us updated, wanna order the jbl flip over the wknd all going to plan

Are WND slower than DPD? I read online of people having their DPD delivery being delivered the same day after receiving the tracking or the day after.