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Child Item

Illness benefit problems since new form

One More Toy

Hello

I'm wondering has anyone had any issue receiving the above after the introduction of the new form?

I'm missing 3 weeks illness benefit but know the forms have been received due to sending by registered post

On hold now for half an hour to the illness benefit line

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Sunshine lollipop

How long did it take for your arrears to come through after phoning to get the issue fixed?

I’m told they will be in my bank Thursday, however, I’m not holding out much hope as I’ve been told lots of fibs since it started.

hawthorne

As stated above I got all my missing payments last week.
Today I got my weekly payment on my account as always on a Wednesday before the DoSP f.cked up everything.
I am on a 6 month cert and will probably face no further problems until next March when a new cert is due.

Lefty Bicek

I have been back at work since October 1st. My Final Cert payment, has still not been paid to me.

Since returning to work, my income tax has increased by ~70 per week.

Reason for that, as explained to me by Revenue on 25/10 when I queried it- Illness Benefit people have not informed them that I have returned to work.

The lady I spoke to at Revenue was most helpful, and I was issued a new Tax Credit Certificate, same day.

Still, between the 'emergency tax' and the payment I'm waiting for, (not allowing for lower tax credits now), I'd say I'm down about 400, since returning to work.

Anyone else experiencing similar ?

wonski

wonski wrote: »

Received missing week payment today

Now I hope the Wednesday payment comes through as normal, not like last time.

Surprise surprise. No money received today

No idea if the extra payment last week was the missing payment from weeks ago or the payment that I should have received today.

They probably don't know either...

Forced to take at least one more week off from work and not knowing when and how much you get is annoying.

BohsCeltic

Lefty Bicek wrote: »

I have been back at work since October 1st. My Final Cert payment, has still not been paid to me.

Since returning to work, my income tax has increased by ~70 per week.

Reason for that, as explained to me by Revenue on 25/10 when I queried it- Illness Benefit people have not informed them that I have returned to work.

The lady I spoke to at Revenue was most helpful, and I was issued a new Tax Credit Certificate, same day.

Still, between the 'emergency tax' and the payment I'm waiting for, (not allowing for lower tax credits now), I'd say I'm down about 400, since returning to work.

Anyone else experiencing similar ?

I was told by the CWO that you can still apply for SWA to cover you untill you get your wages once back working.

Lefty Bicek

BohsCeltic wrote: »

I was told by the CWO that you can still apply for SWA to cover you untill you get your wages once back working.

Thanks, good info for someone.

We have enough to manage until it gets sorted, but it's for sure others are not so fortunate.

An absolute disgrace of a situation.

BohsCeltic

I got a call from Leinster house. It was from Jack Chambers office.
They wanted my pps number to investigate my claim but I said I wasn't doing this for myself, I was doing it for everyone to see how people who work are being treated like animals.

He was quite surprised but also very sympathetic that I wasn't just raising this shambles for my own benefit.
He said he has been on the phone all day to people in the same position as all of us.
We will see what happens.

Whiplashy

€165 into my account this morning. I really don’t know where they’re getting these random numbers from. Two payments in one week though so I’m not going to complain! Only another €280 to go until I’m paid up to date.

colmufc

€99 today, I'm really at the end of my wick now I just can't understand how they have arrived at this number and I've to travel 35mins this morning to my dentist and then 50mins the other way to see if I can get to my cwo so I can get something to pay the bills
I actually feel sick with the stress

LegacyUser

Finally, I am after getting through to 01-7043300, and I'm sorted! So anyone still waiting on payments should try phoning today. Best of luck!

Whiplashy

Third payment this week gone in...€495. Back to being overpaid. What on earth are they doing?!

NickD

Not a penny this week. Again

Whiplashy

NickD wrote: »

Not a penny this week. Again

Have you tried contacting your local TD to see will they help? I was going to give that a try this week but I didn’t end up needing to. I really hope you get sorted soon.

NickD

Whiplashy wrote: »

Have you tried contacting your local TD to see will they help? I was going to give that a try this week but I didn’t end up needing to. I really hope you get sorted soon.

Yeah I did, he sent me a copy of the letter they sent everyone. That was helpful. I'm generally getting a week sorted then two/ three weeks of nothing and on and on it goes

Vermelho

Whiplashy wrote: »

Third payment this week gone in...€495. Back to being overpaid. What on earth are they doing?!

I got three payments this week also, so could be back to being overpaid but it’s hard to tell, I can’t quite figure out how they are calculating it these days.

Bannasidhe

So last week I got 5 weeks arrears on Thursday and last weeks payment on Friday - this week nothing so far. :mad:

Lefty Bicek

Vermelho wrote: »

I got three payments this week also, so could be back to being overpaid but it’s hard to tell, I can’t quite figure out how they are calculating it these days.

Neither can they.

wonski

wonski wrote: »

Surprise surprise. No money received today

No idea if the extra payment last week was the missing payment from weeks ago or the payment that I should have received today.

They probably don't know either...

Forced to take at least one more week off from work and not knowing when and how much you get is annoying.

Well I got 198 today, so looks like my payment day changed perhaps.

I don't even know any more. Glad to see the money.

No contact regarding my earlier complaint, though.

Bubabear

Can anyone tell me how it shows up in online banking?? I had been on illness benefit but subsequently had to have my baby 11 weeks early so moved to maternity benefit. I was told I was awarded my mat benefit on Wed back dates to day baby was born 3 weeks ago. A lodgement of 400 was put into my bank but can't figure if it's illness or maternity??

BohsCeltic

Bubabear wrote: »

Can anyone tell me how it shows up in online banking?? I had been on illness benefit but subsequently had to have my baby 11 weeks early so moved to maternity benefit. I was told I was awarded my mat benefit on Wed back dates to day baby was born 3 weeks ago. A lodgement of 400 was put into my bank but can't figure if it's illness or maternity??

It will just say CT department of social on your statement. Illness benefit is 198 per week.
But it's hard to know what you got because of all the irregular payments people have been getting.

Hesthea

I returned to work 2 weeks ago and so far i have only received 1 week. 4 weeks are still missing.

Bubabear

Yeah just says CT dept of social welfare. I dunno what it is because it doesn't cover either payments due

Bannasidhe

Bannasidhe wrote: »

So last week I got 5 weeks arrears on Thursday and last weeks payment on Friday - this week nothing so far. :mad:

Payment came through this morning - and several house later I got my first ever text from the DSP telling me when my next cert was due :rolleyes:

At least now I have Nov's mortgage payment if there are any more "issues"... sure who needs food anyway...

banie01

So my GP issued my monthly cert today, on the old form and they have still yet to receive any of the "new" forms.
Will be interesting to see how my payment due tmrw is handled.

channaigh

And wrong again 90 euros logged in
2 weeks no problem

Bukowski69

For recent Dail Questions and updates from The Minister for Social Protection, please paste Dail Committees November Illness Benefit onto a google page to search. The first two items on the page are from Thursday 8th November and Tuesday 13th November.

BohsCeltic

Bukowski69 wrote: »

For recent Dail Questions and updates from The Minister for Social Protection, please paste Dail Committees November Illness Benefit onto a google page to search. The first two items on the page are from Thursday 8th November and Tuesday 13th November.

"All arrears have been paid. There may be cases in which arrears are still due"

This just sums it up.

Bubabear

All arrears paid hahaha I still havent received my payment due since July or the payment owed to me since October. Have been told numerous times it will be sorted but...... nothing

Sunshine lollipop

Is the address for certs free post?

P.O. Box 1650
Dublin 1

Clonmel1000

Sunshine lollipop wrote: »

Is the address for certs free post?

P.O. Box 1650
Dublin 1

Yes.