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Nest Hello Doorbell Install

copacetic

I’ve been through 3 ring pro doorbells and gave up on them altogether and have been waiting for Nests launch. Unfortunately I wired the house specifically for ring with no chime, just the transformer in fuse box directly to front door.

Now the hello install details are out they ludicrously seem to require a hardwired chime to get an actual doorbell ring. I.e no plugin or wireless chime like the ring system.

Their install details actually say you need the chime to get it to function at all, but I’m guessing this is an error.

There is talk that google home mini can announce who is at the door, but unclear if it will also just chime when someone rings the bell.

Anyone got one on order or given it a go as yet?

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54and56

Ring Pro discounted to £139 in the Amazon Black Friday sale.

Any sign of the Nest Hello getting a similar discount from Google? I've my fingers crossed as I want to buy one soon!!

Stoner

I've a 24V traffic on mine. 9.5 pounds on amazon
No issues

54and56

micks_address wrote: »

You can run it for a while and see. Few people reported it dropping from wifi with lower voltage transformer

Thanks for that micks_address, I might just give it a crack and see, if I have to get the transformer changed then so be it.

As an aside, does the Nest Hello offer the option of connecting to 5Ghz WiFi? I have both bands available and IIRC 5Ghz might be easier for the device to process so in turn might get by with the lower voltage or is that just me showing my complete ignorance of both WiFi and all things electrical?

slayerking

Je_suis_Jean wrote: »

I'm hoping to get lucky and fit a Nest Hello myself rather than have to get the Electrician to do it.

I have a wired doorbell and electric chime so all good so far.

Did I get lucky with the transformer or will it need to be replaced/altered in some way?

I had this exact transformer in my house (hager ST 303).
My house bell was connected to the 8v and it wasn't enough to power the nest when I swapped it in. 12v may work but I think it might still be too low. I had already gotten a 24v one so never even tried the 12v. Nest recommends 16 v - 24 v.

micks_address

Je_suis_Jean wrote: »

I'm hoping to get lucky and fit a Nest Hello myself rather than have to get the Electrician to do it.

I have a wired doorbell and electric chime so all good so far.

Did I get lucky with the transformer or will it need to be replaced/altered in some way?

You can run it for a while and see. Few people reported it dropping from wifi with lower voltage transformer

54and56

I'm hoping to get lucky and fit a Nest Hello myself rather than have to get the Electrician to do it.

I have a wired doorbell and electric chime so all good so far.

Did I get lucky with the transformer or will it need to be replaced/altered in some way?

vintagecosmos

slicedpanman wrote: »

Thanks for that vintagecosmos... Assumed that the primary 230V went in at the top like the transformer I was replacing, doh

I did the same

dingding

slicedpanman wrote: »

Had ordered one of these and tried connecting it up this morning... Went pop

No info (obvious to me anyway) on it which terminal on top took live and which took neutral. I put live in the left (as you face it) and neutral in the right. After flipping the trip switch the capacitor between the primary connectors popped.

I guess I got live and neutral the wrong way round. Anyone out there with one of these installed can you please confirm wiring?

Getting the Live and Neutral mixed up wont cause any damage. you will need to connect the Live and Neutral between the terminals with 240 on them.

As others have said if you connect the mains accross the low voltage side you will irreparably damage the transformer or as we say you let the smoke out.

slicedpanman

vintagecosmos wrote: »

If the 230v cables are connected to the 24v output it will blow the transformer.

Thanks for that vintagecosmos... Assumed that the primary 230V went in at the top like the transformer I was replacing, doh

vintagecosmos

If the 230v cables are connected to the 24v output it will blow the transformer.

vintagecosmos

slicedpanman wrote: »

Had ordered one of these and tried connecting it up this morning... Went pop

No info (obvious to me anyway) on it which terminal on top took live and which took neutral. I put live in the left (as you face it) and neutral in the right. After flipping the trip switch the capacitor between the primary connectors popped.

I guess I got live and neutral the wrong way round. Anyone out there with one of these installed can you please confirm wiring?

Did you put it in upside down?

slicedpanman

Moreilly wrote: »

https://www.tme.eu/en/details/pss10_230_24v/safety-transformers/breve-tufvassons/?brutto=1&currency=EUR&gclid=Cj0KCQjwxtPYBRD6ARIsAKs1XJ5-hK3yZLmKkDB2S_wABqfrBqm_VRG4tpeaBswfzuph-pVPlXofPFIaArfbEALw_wcB for the transformer, had it in about 3 or 3 days, very fast

Had ordered one of these and tried connecting it up this morning... Went pop

No info (obvious to me anyway) on it which terminal on top took live and which took neutral. I put live in the left (as you face it) and neutral in the right. After flipping the trip switch the capacitor between the primary connectors popped.

I guess I got live and neutral the wrong way round. Anyone out there with one of these installed can you please confirm wiring?

slicedpanman

AmberGold wrote: »

Picked up a Garo 8 - 24V tranformer for my fuse box for €10 in the local electrical wholesaler this morning. No need to use Amazon lads.

Could you send on the full model details of the garo please?

micks_address

AmberGold wrote: »

Well all working fine, on another note I see Ring offer free replacements if stolen. I don’t see anything for Nest, anyone know what their policy is?

There is something on the US website I think..

dingding

AmberGold wrote: »

Well all working fine, on another note I see Ring offer free replacements if stolen. I don’t see anything for Nest, anyone know what their policy is?

https://nest.com/uk/support/article/What-to-do-if-your-Nest-Hello-video-doorbell-is-stolen

Only if it is stolen in the US.

AmberGold

Well all working fine, on another note I see Ring offer free replacements if stolen. I don’t see anything for Nest, anyone know what their policy is?

micks_address

AmberGold wrote: »

Picked up a Garo 8 - 24V tranformer for my fuse box for €10 in the local electrical wholesaler this morning. No need to use Amazon lads.

I found one local to but it wasn't 10va not sure if that matters much..

AmberGold

Picked up a Garo 8 - 24V tranformer for my fuse box for €10 in the local electrical wholesaler this morning. No need to use Amazon lads.

Rosser

micks_address wrote: »

Spec says needs at least 16v. I think some ran on lower and had issues with it dropping off the WiFi

Thanks a mil, best change the transformer so to be on the safe side and better get an electrician to be on the even safer side!

micks_address

Rosser wrote: »

Just to be sure, this is my transformer...it's a 12V and needs to be changed....correct?

Spec says needs at least 16v. I think some ran on lower and had issues with it dropping off the WiFi

Rosser

Just to be sure, this is my transformer...it's a 12V and needs to be changed....correct?

vintagecosmos wrote: »

I've ordered some sensor lights so I'll test it out and see

Let us know how it goes. I think it is an important point that doesn't seem to have been looked into much. Cheers

dingding

vintagecosmos wrote: »

I've ordered some sensor lights so I'll test it out and see

You can also buy stand alone infra red lights as well which might work better.

https://www.amazon.co.uk/KKmoon-Illuminator-Security-Illuminators-Waterproof/dp/B01M10RZ98/

As an example.

vintagecosmos

I've ordered some sensor lights so I'll test it out and see

dingding

I do not use the IR, however I have the benefit of a street light and a motion sensor light.

vintagecosmos wrote: »

I had an incident last night and the IR really blew out the thiefs face. I wasnt impressed.

I've been wondering about this myself. For these sort of doorbell cameras and other outdoor cameras, is IR best or would they do better in daytime mode and combined with an old fashioned motion activated flood light?

Which gives a better picture quality?

I also wonder if a floodlight is more of a deterrent. A lot of home security is about making your security obvious and drawing attention to burglars.

Candyshell

Looks like I'll need to drill through about 1 foot of brick to install a wire for this.

vintagecosmos

slayerking wrote: »

You're saying it like that's a problem with the nest!! You are always relying on your broadbands bandwidth, there's nothing nest or anything can do about that. Same for any cam or any device that uploads data.

Unless Nest start to do local storage, that's a given.

I guess I'd rather have had some sort of bandwidth warning or control over the output. I understand local storage would eliminate this issue. Less of a frame rate but decent quality would have been better than a blur.

slayerking

vintagecosmos wrote: »

I read into it. no matter what quality you set, it can only upload with available bandwith. So you cant guarantee quality.

You're saying it like that's a problem with the nest!! You are always relying on your broadbands bandwidth, there's nothing nest or anything can do about that. Same for any cam or any device that uploads data.

Unless Nest start to do local storage, that's a given.

vintagecosmos

I read into it. no matter what quality you set, it can only upload with available bandwith. So you cant guarantee quality.