Flippyfloppy wrote: » How have you worked out it’s one day missing? Are the weekly payments over 5 days or 6 days or 7 days?
SJF84 wrote: » I got the same one yesterday, still no payment mind you. Tweeted a message about the wiped certs on twitter this morning... nothing back yet!!
Jonathon W wrote: » If they consider us “customers “ does that mean we can complain them to the consumer ombudsman?
Jonathon W wrote: » I just got that now aswell, still the same ol crap though we messed up we apologise go to your cwo Yesterday I was told I needed to send in my last 4 certs again
SJF84 wrote: » Who said that to you about sending in your last 4 certs?
Jonathon W wrote: » Unfortunately I didn’t get a name, a very rude guy who I was speaking to said it that I was certified until the 3rd and they’ve nothing since
SJF84 wrote: » Sorry to hear that. Was that illness benefit in Dublin or the helpdesk 071 number?
Whiplashy wrote: » After getting the letter too. I don’t even care about arrears at this stage, I just want some bit of a payment this week. Otherwise I’ll have to go to the cwo and I really can’t be bothered with having to jump though hoops to get a bit of money. Have they forgotten that we’re actually sick?
Jonathon W wrote: » I rang *01 704 3300, I was on hold for an hour and a half and spoke to him for about ten minutes but he wasn’t anyway helpful it was we don’t have your certs what do you want us to do, he told me my daughter wasn’t on file just my son ( which I don’t have ) and it was a matter of get your certs and send them in (again), no interest in helping or looking into it, it felt like he just wanted me off the phone
SJF84 wrote: » Oh I'm tired of trying to ring 017043300 with no hopes of anyone ever answering. I understand ppl have bad days at work but no excuse to be rude or not helpful! So sorry to hear that. Have you had luck with your doctors surgery to get certs again? Ill have to try ring tomorrow and find out if i need them.
Sunshine lollipop wrote: » My credits have come to a close on illness & I am probably on the wrong thread if anyone can point me to the right one, but, my question is, even though I’m not being paid from the department, can my work place release annual leave payment so I have some sort of income while waiting to apply for disability?
Jonathon W wrote: » I did, i rang and explained the situation and was told no problem call in they’ll be ready in the evening so went in at got them and filled in and sent off straight away so they should of gone up in the first post this morning. I’ve spent hours on hold over the last few weeks it’s a joke, my local office sent an email alright giving out but that’s all they could do and the cwo is a waste of time they wanted bank statements passport the works, to much hassle
SJF84 wrote: » My local office have told me nothing to do with them contact Dublin! Oh my god... cwo should know if you are on the system and write a cheque than looking for everything. Waste of time is right. I better ring my place up in the morning and ask for duplicates so... its a disgrace this country.
klaaaz wrote: » Hi, i've been following this thread a while. A friend of a friend has had the similar problem to the people here. Their payment stopped suddenly last week despite them sending in the usually monthly cert for a few months previously. Well, like everyone else they had the disgraceful issue of no-one answering the phone this week(and they received the apologetic DSP letter also) which has had induced stress, so instead they sent a general enquiry to https://www.welfare.ie/en/Pages/secure/GENENQ.aspx . And voila, the issue was sorted a couple of days later with the bank transfer of the payment resumed. So anyone who is especially homebound and cannot meet the CWO(why they suggest this is so offensive when people are genuinely sick and unable to travel!), try using that facility online and see how you get on. Thought I mention it to help others!
BohsCeltic wrote: » Just checked there and got 198 but bank where quick to take money and leave me with just 22. It's a financial disaster being out sick.
wonski wrote: » You can't be on annual leave and out sick so I doubt it, but chat to your hr and see what they say. I do get paid while out sick for 4 weeks as we have sick pay scheme, but they would not allow me to collect annual leave no matter what. I can take remaining days after I come back. Annual leave needs to be taken in general, and if you are out of work it does not count as annual leave really.
wonski wrote: » Got 198 today. Still one week behind, but at least it is back on track now.
banie01 wrote: » I just received another (3rd and counting) Illness Benefit medical review form! The last 2 were returned both hard copy and soft within the last 4 weeks... This system really is a joke!
