pigtail33 wrote: » Just off the phone to 1908. Was chatting to Kevin. I'm on the 240 BB & home phone package, which was going up from €56 to €59.50. Declined the €10 off per month, then got offered half price for three months, and then half price for 6 months. Pushed for 9 months at half price, but he says that offer isn't there on my account. Getting sent out a new router too. Currently I'm paying €672 a year, would have been €714 with the increase, but got it down to €531.
padski08 wrote: » Didn’t get mail yet but Rang 1908 anyway saying I did Got offered 6 months half price and refused based on 3rd yearly increase, proceeded to cancel While on hold, and they were processing my cancellaition, the supervisor approved 9 months half price/ 3 months full I’m on 240mb BB/ TV/ Phone Already saved €45 from next month as still in contract until Nov
huddlejonny wrote: » Tried the same thing there and she wouldn't budge beyond 6 months @ half price. Will try again in a few days.
deep1 wrote: » Tried myself just to check the offer and best they can offer is 10€ off for 9 months, getting 6 month half price from last few years. I did ask for 9 month but they can't offer me. Didn't push him too much as will be going to sky as it work out much cheaper even with 9 month half price. Sick of yearly increase at this stage.
Amouar wrote: » Do you have bb and phone only? If so then you probably won't be getting 9 months as it appears to be only offered to those with TV.
Peig Sayers wrote: » I only have broadband and phone and I was offered the 9 months at €44 and 3 months at €58.50 which I declined. Interesting though, I got a call this evening from them wanting more information as to why I was cancelling? Said it was all down to price and I was going to Sky for €37.50 a month for 12 months. She told me the speeds were much slower, (half of what I am using now) but I said I didn't care, it was all down to price for me. Pushed again for 12 months at €44 but she wouldn't budge. I'll give it a few weeks and try again!
deep1 wrote: » Called again with intention to cancel, guy asked me to wait while he check better offer, came back with 6 month half price and said can’t offer 9 months as I am getting 6 months off last 2 years. Only have BB though so doubt will get better than that!
SEORG wrote: » Offered 6 months half price (€32). I'm BB & Phone.... Told the guy I spoke with that I'd think about the 6 months half price offered. I'd say they are withered from the haggling and pretending to go to their manager etc. He did try the Siro have extra changes line with me after I told him I can get €25/month for 6 months & €55 for the remainder on a 12 months contract. I told him that was bo!!*cks & he even had a little laugh himself. He even gave me an order number for the offer he gave me so as not to "have to go through all this again" (his words)
pj12332 wrote: » Last year the best they would do is 6 months half price with broadband only. If you have tv they seem to be able to do 9 months half price. Did anyone with broadband only get 9 months half price, i doubt it?
Aquos76 wrote: » I’m broadband only and I’ve has 9 months half price twice and six months once, I’m due to ring them again now to see what I can get now
shocksy wrote: » So I made that famous call to Virgin this morning. I'm on the 240mb broadband and phone package. I spoke to a nice Irish girl and just said I needed a better deal because this new price increase would practically bring my bill to €60pm and that was far too expensive for broadband as I don't use the phone package. I told her I was considering Sky at €30pm, she then went on to tell me Sky only have 100mbs and I just said my neighbour is Sky and averages 40mb and that would suit me fine as I only use the broadband for general usage and streaming. She then offered 6 months half price on the new package which would include mobile calls too, I was reluctant and saying that's still €531 a year versus Sky's €360. I said can you get me 9 months half price and I'll take a new contract, she said she didn't think that was available but said she'd check anyway, so she put me on hold for a few minutes and then came back and said she was lucky enough to have just gotten me the 9 months half price at €29.50 and then the final 3 months full price at €59. Deal done and dusted. Happy out.
b1964 wrote: » hi what number did you ring ?
shocksy wrote: » Did anyone get a confirmation email of their new offer?
paddyh117 wrote: » Well that call was a waste of time - currently paying €74 - offered reduction to €64 for 6 months and back up to €79 after that. Have requested they go ahead and cancel in 30 days, so will see if there's any further movement from them
