E global central

My order arrived today. All in order.

Shorty69664 wrote: »

Anyone know if the DPD uk number they provide for the tracking is also the same one used for dpd ireland. DPD Uk says my package is on the way to Athlone but DPD ireland does not seem to recognise the same number. BTW I ordered from eglobal on Oct 3rd so delivery time seems to be on track for me.

That's good at least. Don't sweat it too much. TNT and others aren't much different, and I deal with multiple couriers on a daily basis in my day job, so it's enough to pull my already thinning hair out.

Shorty69664 wrote: »

Anyone know if the DPD uk number they provide for the tracking is also the same one used for dpd ireland. DPD Uk says my package is on the way to Athlone but DPD ireland does not seem to recognise the same number. BTW I ordered from eglobal on Oct 3rd so delivery time seems to be on track for me.

AFAIK "..on the way to Athlone" means it's still in the UK. It won't update to local tracking until processed here in Athlone.

Cork North & County Delivered , signed for by
Cork North & County Out for delivery
Athlone Sorted by distribution centre
Hub 4 - Hinckley We have your parcel, and it's on its way to our Athlone depot
International Gateway We have your parcel, and it's on its way to our Athlone depot

I wrote to them on the same issue if they told you the actual expected delivery date. The location of the item. It would eradicate the uncertainty surrounding buying from them.

Shorty69664

Anyone know if the DPD uk number they provide for the tracking is also the same one used for dpd ireland. DPD Uk says my package is on the way to Athlone but DPD ireland does not seem to recognise the same number. BTW I ordered from eglobal on Oct 3rd so delivery time seems to be on track for me.

spix wrote: »

8. 2018-09-27 Shipment further connected.
7. 2018-09-26 Your parcel will arrive shortly at the courier depot.
6. 2018-09-25 Shipment is on its way to the local depot.
5. 2018-09-24 Your parcel has arrived at a sort facility.
4. 2018-09-23 Shipment will arrive at courier depot for sorting shortly.
3. 2018-09-22 Shipment is en-route to courier depot.
2. 2018-09-21 In transit.
1. 2018-09-20 The parcel has been picked by the courier; The parcel has left the courier's warehouse.

All this tracking is FAKE. I've seen peoples tracking suddenly change at no.3 to arriving with the local courier etc. Once it gets to no.8 then they give the sorry for delay messages. I think they do that automatically on every order, it updates once a day to stop people nagging them about where's my tracking number, notice how there is no exact time like with real tracking.

Until you get the local courier tracking number, either the order has not been sent or its still in transit with a big batch of other items. The real tracking of that item batch going to their UK warehouse is not given to you. It could be held in customs, or it mightn't actually be even sent yet.

Absolutely. I wouldn't even mind so much if they admitted to us that this was the case.

I asked them why they say 6-8 working days if they're not willing to guarantee it, and I just got one of their famous canned responses. They should just be honest with their customers and perhaps their overall reputation might improve. I know that might mean losing out on some business, but I'd hate to imagine how many cancelled orders and PayPal strikes this crowd have to deal with on a daily basis.

Hopes and prayers that mine's in there too, or at least in the next one.

Hope you get your orders soon lads.

Mine is also with currier must have been in the same container.

DPD has mine now. Ordered on 13/9

spix

8. 2018-09-27 Shipment further connected.
7. 2018-09-26 Your parcel will arrive shortly at the courier depot.
6. 2018-09-25 Shipment is on its way to the local depot.
5. 2018-09-24 Your parcel has arrived at a sort facility.
4. 2018-09-23 Shipment will arrive at courier depot for sorting shortly.
3. 2018-09-22 Shipment is en-route to courier depot.
2. 2018-09-21 In transit.
1. 2018-09-20 The parcel has been picked by the courier; The parcel has left the courier's warehouse.

All this tracking is FAKE. I've seen peoples tracking suddenly change at no.3 to arriving with the local courier etc. Once it gets to no.8 then they give the sorry for delay messages. I think they do that automatically on every order, it updates once a day to stop people nagging them about where's my tracking number, notice how there is no exact time like with real tracking.

Until you get the local courier tracking number, either the order has not been sent or its still in transit with a big batch of other items. The real tracking of that item batch going to their UK warehouse is not given to you. It could be held in customs, or it mightn't actually be even sent yet.

Stephend.1 wrote: »

Has yours been transferred to wd?

Not that I've been told. Apparently they are blaming the courier but won't give me the courier's name or the tracking number.

DayTraderTy wrote: »

That's such a pain in the hole. One thing is for sure, I will never buy from them again after this.

Has yours been transferred to wd?

That's such a pain in the hole. One thing is for sure, I will never buy from them again after this.

I don't know how PayPal could side with them when there is no delivery (and proof of).

My delivery tracker says there was a customs issue and they have submitted documents, but then the trail goes dead.

2018-10-03 Customs has advised the courier company that we will know the estimated time of release soon.

Now it's this in daily repetition -

2018-10-05 We are working closely with all parties to get your parcel delivered. Please check back here for further information.

Kenny Logins wrote: »

14th for me and eGlobal are not even responding to the PayPal dispute.

I'm just worried about PayPal siding with them, and seeing the 500 quid going down the swanny.

A colleague and I had a chat this morning about the situation, and we realized that there is a possibility that they may have sent yours, mine, and countless others via slow mail. Hence, no way to track it and them unwilling to discuss it because it is still technically on its way to us.

IF we ever see our orders, I'd strongly suggest checking the tracking info on the package to see how it traveled from Hong Kong.

DayTraderTy wrote: »

Don't hold your breath. I'm still fighting for my lens that I ordered on the 18th of September.

14th for me and eGlobal are not even responding to the PayPal dispute.

Stephend.1 wrote: »

Currently have an order in
#DateParcel Status
52018-10-10Your parcel has arrived at a sort facility.
42018-10-09Shipment will arrive at courier depot for sorting shortly.
32018-10-08Shipment is en-route to courier depot.
22018-10-07In transit.
12018-10-06The parcel has been picked by the courier; The parcel has left the courier's warehouse

Anyone recieved items from this company lately placed the order 26-09-18

Don't hold your breath. I'm still fighting for my lens that I ordered on the 18th of September.

Electrick wrote: »

Date Parcel Status
2018-05-28 Shipment will arrive at courier depot for sorting shortly.
2018-05-27 Shipment is en-route to courier depot.
2018-05-26 In transit.
2018-05-25 The parcel has been picked by the courier; The parcel has left the courier's warehouse.

Info is very vague, hope I get my parcel today or tomorrow

Did you ever get your package was it long after that post / delivery update

Currently have an order in
#DateParcel Status
52018-10-10Your parcel has arrived at a sort facility.
42018-10-09Shipment will arrive at courier depot for sorting shortly.
32018-10-08Shipment is en-route to courier depot.
22018-10-07In transit.
12018-10-06The parcel has been picked by the courier; The parcel has left the courier's warehouse

Anyone recieved items from this company lately placed the order 26-09-18

DayTraderTy wrote: »

How do you send a ticket? Is it a menu item, or simply a case of mentioning it when you contact them?

Hidden in the contact menu at the bottom.

Kenny Logins wrote: »

I just sent another ticket saying I'm opening a PayPal dispute.

How do you send a ticket? Is it a menu item, or simply a case of mentioning it when you contact them?

It's a phone. I ordered another one about three weeks previously, and it arrived with no drama.

It's a phone. I ordered another one about three weeks previously, and it arrived with no drama.

Kenny Logins wrote: »

I have the same. Day 22 of excuses now, with no delivery in sight. Customer service aren't helping.

What did you order, if I may ask? I see someone has recently rated the lens that I bought on their website, so I can pretty much safely assume that there is movement, but on working day 15, I highly doubt I will ever see my lens.

The "tracking details" from eGlobal would be worth a laugh if it wasn't so serious.

19. 2018-10-08 We apologise for the delay, we are following up your order to get it delivered to you as soon as possible.

18. 2018-10-07 We apologise for the delay, we are following up your order to get it delivered to you as soon as possible.

17. 2018-10-06 We apologise for the delay, we are following up your order to get it delivered to you as soon as possible.

16. 2018-10-05 We apologise for the delay, we are following up your order to get it delivered to you as soon as possible.

15. 2018-10-04 We apologise for the delay, we are following up your order to get it delivered to you as soon as possible.

14. 2018-10-03 We apologise for the delay, we are following up your order to get it delivered to you as soon as possible.

13. 2018-10-02 We apologise for the delay, we are following up your order to get it delivered to you as soon as possible.

12. 2018-10-01 We apologise for the delay, we are following up your order to get it delivered to you as soon as possible.

11. 2018-09-30 We apologise for the delay, we are following up your order to get it delivered to you as soon as possible.

10. 2018-09-29 Due to unforseen circumstances there is a delay in your shipment. We will update here once we have news.

9. 2018-09-28 Processing delay, your parcel will be out for delivery shortly.

8. 2018-09-27 Shipment further connected.

7. 2018-09-26 Your parcel will arrive shortly at the courier depot.

6. 2018-09-25 Shipment is on its way to the local depot.

5. 2018-09-24 Your parcel has arrived at a sort facility.

4. 2018-09-23 Shipment will arrive at courier depot for sorting shortly.

3. 2018-09-22 Shipment is en-route to courier depot.

2. 2018-09-21 In transit.

1. 2018-09-20 The parcel has been picked by the courier; The parcel has left the courier's warehouse.

montana.monkey wrote: »

I’ll give them another day as they say it takes 6-8 working days from the day it has been dispatched...so...let’s see

I'm in the same situation here. Working day number 15 and I'm still just getting fobbed off by eGlobal. I ordered a Canon L Lens from them (one I've been hankering for most of my professional career as a photographer), so a lot of savings and hope went into it.

eGlobal simply don't care. They just come up with one excuse after the next, and the sad part is that if PayPal sides with them, they have literally stolen money from me.

I'd love to get this shower of gangsters shut down.

montana.monkey wrote: »

Does anyone know what couriers eglobalcentraluk uses? Or how could i track down where my parcel is exactly as their tracking is not the greatest. Thanks

It was DPD for me last time but if you're getting excuses that means it hasn't even reached DPD yet. It'll be stuck between Hong Kong and UK or Ireland.

montana.monkey

Does anyone know what couriers eglobalcentraluk uses? Or how could i track down where my parcel is exactly as their tracking is not the greatest. Thanks