beardybrewer wrote: » After fussing with this some more and installing NordVPN on my Fire stick I kept getting location errors. I decided to contact support again via chat. He sorted it out in a few minutes and now it is working... without vpn! So lesson learnt to keep going back to support until they get it right.
Maison Kind Rover wrote: » Right you are. It seems that over a certain size it forces you to nominate a day for delivery, and Ireland and Northern Ireland (by postcode) are excluded. I signed up for AddressPal, seems their UK address is on the UK mainland. Order went through. Happy days.
Maison Kind Rover wrote: » Update - An Post's AddressPal turned away my TV on delivery because it was 2kg's over the 20kg limit. They didnt bother to notify me. It went back to Amazon as a customer refusal, so was treated as a return rather than a missed delivery. Got the notification of it when the Amazon app notified me the refund was being processed. Rang Amazon, who were actually really helpful and the guy tried to do what he could but it was too late, it was delivered to my address (Address Pal) and returned and now the refund was processed. I lost the deal, and the TV is +£400 more than I paid for it again, +€500 in Argos. I would try begging Amazon again due to the circumstancess but I actually don't have another UK address for forwarding - does anyone know any similar service? I hate An Post. I wouldve obviously paid any excess if someone just let me know, but they are too useless and incompetent and like most semi-state company's dont give a ****e about their customers. Stick to Parcel Motel is the moral of the story.
Maison Kind Rover wrote: » Stick to Parcel Motel is the moral of the story.
Chris_5339762 wrote: » First Prime delivery (with priority delivery) was split into two packages, some batteries and a hat. Ordered on Saturday 21st, earliest delivery now is the 26th. Not great TBH.
TitianGerm wrote: » https://addresspal.anpost.ie/faq Look at number 29. It clearly states if items exceed the maximum dimensions that they will be refused at the hub.
wingnut wrote: » Parcel wizard do oversize and overweight toohttps://www.dpdparcelwizard.ie/help-faq
Maison Kind Rover wrote: » Thanks Mr Address Pal, its under both the weight and size on the Amazon limit on amazon, obviously the box pushed it over by a cm or two. If the useless pricks had let me know while it was there or even before Amazon had refunded me, I would have arranged another courier.
mel123 wrote: » Do you mind me asking, why did you use address pal in the first place?
TitianGerm wrote: » I've nothing to do with AddressPal, I've only ever used them twice so less of the attitude. It's not Amazon or AddressPal fault that you made a mistake and didn't allow for the packaging when selecting your delivery address.
Maison Kind Rover wrote: » Yes that is my fault, but how they handled it was in typical An Post anti-customer centric style, instead of making any effort to resolve they just threw back, cost me £400, didnt even bother letting me know, and were then both obnoxious and useless about it when I enquired about what happened. I didnt have a chance. After that I can only agree with all the reviews on that site I posted earlier. I wouldn't use them for anything that won't be absolutely straight forward, because they are utterly unhelpful and don't give a ****e about their business or customers.
TitianGerm wrote: » Why should they handle it any different? Your package was outside the stated guidelines so they were correct to be refuse delivery. If you came across to An Post as your coming across here then I can see why you'd get no traction with them. Obnoxious self entitled people who hold no personal responsibility are a nightmare to deal with. AddressPal didn't cost you £400, your mistake cost you £400.
Maison Kind Rover wrote: » It's this weird new concept, check it out. Notifications that aren't 24 hours too late might help too - but hey who am i to blame them for anything, I'm only the customer!
Suckit wrote: » DPD parcel wizard don't get good reviews either, they aren't helpful and won't bend either. So unless you spell it out to them and give them all the details (same as you AP expected), you will be in the same boat. Straight forward, they are decent, but if you have any issues, they aren't any good at all.
Chris_5339762 wrote: » Today is now the 27th and its still not here. Its Amazons problem as my contract is with them, but I live in an Apartment so the An Post courier can't get in. No call, no slip through the post and it has been bouncing back and forth to the delivery center for the past few days. Amazon will try to blame An Post, of that I'm sure, but its their issue as far as I'm concerned. And of course I'm off on holiday tomorrow so god knows what will happen. Regular Super Saver Delivery was better, at least the "come pick it up" slips come with the postman who has access to the apartment, and not the courier who just doesn't bother.
_Whimsical_ wrote: » This two day delivery is becoming a bit of a joke, just ordered 2 things, both Prime, both arriving next Friday!
Suckit wrote: » Definitely not worth the £7.99 a month, unless all streaming services make it.
