Stephen15 wrote: How's it causing disruption so late at night.
devnull wrote: » Apparently there was very poor communication and a lack of proper announcements according to a few people on twitter. Not exactly surprised to hear that though. I was in London last week during tube disruption and the difference between that and Irish rail communication is world's apart.
thomasj wrote: » There was meant to be services for after the Liam Gallagher concert at malahide castle . Train broke down. People on that train got off and started walking the tracks. Meanwhile disruption to trains heading northbound after the Taylor swift concert. Someone living beside portmarnock station tweeted to Irish rail that there were large numbers walking the tracks , Irish rail replied that trains are operating at significantly reduced speeds because of this. Gardai are also attending the situation
CathalDublin wrote: » I was on the second train, the one which stopped between Portmarnock and Malahide station, it was packed and stopped for 45minutes with no announcements before we(almost everyone) got off and walked to Portmarnock, there was hundreds walking the track, it was so poorly handled by Irish Rail. in the 20mins it took to walk the 1st "damaged" train was still blocking the line in Portmarnock, the people walking only took 15-20mins max which obviously would have delayed the northbound services, we actually did them a favour by walking because at least they then had an empty train to pickup the people who waited and had to get off the "Damaged train" The rumors we were hearing last night was that a fight broke out on the 1st train which was parked up in Portmarnock and they were waiting on the guards to arrive, we were wondering were the passengers locked on this train in which case I'm not surprised doors got damaged if they were. If a door was damaged and that's why it was stopped, they should have emptied that carriage and informed them in Malahide to keep one carriage empty on the next train, but instead they made no announcements and just trapped people on the train. The trains were overfull and they hadn't enough staff to handle the crowds, it was a total joke.
Hilly Bill wrote: » Anyone who got off and walked the tracks were idiots and a cause of the delays.
yesto24 wrote: » I disagree. Having been the victim of a lack of communication from Irish rail I think the more people do this and the more disruption they cause they because of the this the better. It should make Irish rail up their game with regards to communication. Long may this"disruption" continue.
devnull wrote: » Irish Rail are abysmal with their communication though. Every single time one of these situations happen that always comes through loud and clear and it's far easier to blame other people for their actions than try and prevent them happening in the first place. I've been on trains that are stranded in many places over the last 10 years and it's no co-incidence that the ones I've been on that have been calm have been those with communication and the ones where people turn around and start doing things such as apparently happened last night, are where there has been no communication. Pointing the finger at the passengers and saying it is all their fault and viewing communication with passengers during an incident is optional is laughable but says what we already know - passengers are an inconvenience to Irish Rail that they must tolerate but would rather they didn't have to.
prinzeugen wrote: » The problem is not lack of communication. The problem is society nowadays. Everyone is impatient and thinks they know best. Even if there had been an announcement, impatient people would have still retrained.
I was stuck on a train in the UK that had caught fire for 2 hours years ago. It was a bit smokey and there was no announcements as all the power had been cut, but people sat tight and didn't complain or try to jump off.
Hilly Bill wrote: » It was the passengers who caused the delays, nobody else to blame.. Announcements would have been made and the only person able to do it on a train would have been out checking the train.
What did you expect them to do, get the driver to walk through a train full of drunk people acting the maggot and inform them that they are the ones causing the delay.
prinzeugen wrote: » So you think people should detrain every time there is a delay? Thats fine until people get killed by a passing train. This is another problem with modern society. Few think about the consequences of their actions. If something happens it is always someone elses fault.
devnull wrote: » Unfortunately if Irish Rail haven't learnt from past incidents or changed their approach or issued new operational procedures that mean staff must keep passenger informed, I doubt they are going to change now. Many operators in the UK for instance have it in their customer charter that if a train is stopped for a certain period staff are required to make announcements and that the staff are required to do this as part of their job. Irish Rail could do the same tomorrow if they really wanted. But the attitude I've seen in relation to these matters before here is why should IR take steps to prevent the situation re-occuring when you can let it happen over and over again and just point the finger at someone else. Finding someone else to blame seems far more important than prevention in these cases.
Hilly Bill wrote: » How would you have made the announcements if you was out checking the doors of a train?
Hilly Bill wrote: » It would be an even longer delay if someone gets a bang of a train because they forced a trains door open and walked the tracks..
devnull wrote: » You say they would have been made but all of the reports I've seen about this situation don't suggest that - they stated that communication was essentially non existent and that's backed up by Rail Users Ireland as well.https://twitter.com/RailUsersIe/status/1007917381480566784 No need to walk through the train - I wouldn't do that myself - but they can still make announcements through the PA system. If it doesn't work then really that's something that maintenance should be dealing with.
devnull wrote: » You make the announcement before you check the doors?
Hilly Bill wrote: » That's like saying that it was backed up by someone on boards.ie
How much noise do you think may have been on those packed trains? How many would even pay attention to any announcements? It can't be non existent if the twitter feed was going on overdrive.
devnull wrote: » You make the announcement before you check the doors? Fairly common sense I would have thought. But I guess they're just passengers, they don't matter too much.
devnull wrote: » That's why you do all you can to reduce the likeliness that someone will do that by doing your best to stop the chain of events before they get that far. Simply blaming a mistake someone made at the end of a long chain of events is a very dangerous culture to have when it comes to safety, since it shows that there is no focus on preventing the same issues happening again and again because it's easier to blame someone else for everything.
Hilly Bill wrote: » I'd say that was the first thing that was done before the driver had to check 8 carriages.
