Bubbaclaus wrote: » No app, no contactless. I wouldn't go near that account.
Doltanian wrote: » The best foreign exchange rates by any Irish Bank and the only closest option is Revolut. And if contactless is so important you can use your EBS Mastercard Debit to transfer to Revolut for free and use the Revolut.
the-island-man wrote: » The only two cons I have encountered which I am more than willing to live with: Process for adding a payee to the account is archaic. Involves adding the payee account online, ringing the support team with an activation code and possibly waiting 24 hours for it to be activated.
coylemj wrote: » Agree that the process is a PITA but you'll find that the new payee is active after no more than an hour, often less.
NCW feen wrote: » Is the money manager account still free of fees? Thinking of opening an account with them.
JTMan wrote: » Yes, no euro day to day banking fees with EBS as things currently stand.
NCW feen wrote: » Thanks. Any indication if that's going to change in the immediate future? Most banks seem to be introducing maintenance fees etc at the moment.
JTMan wrote: » The Indo reported recently that several banks have pending applications with the Central Bank of Ireland for fee increases. This might or might not include EBS.
coylemj wrote: » Surely the Central Bank always has an application pending from some financial institution looking to increase fees?
Thinking of switching to this bank now as my Ulster Bank one will be closing anyway soon. Any recent feedback on them?
Still no fees and you no longer have to phone them to get a new payee activated. I’d consider also opening a Revolut account.
I've got a revolut account already yeah, it's just I'm not sure about having it as my primary bank, as in where my salary goes basically.
Then I'd use the Revolut account for day to day spending and the EBS MM account to pay utilities and handle other regular direct debits.
Be aware that logging into EBS requires you to authenticate the login using a phone app and if you lose your phone or it's stolen, you could lose access to the account for several days because in order to activate the app on the replacement phone, you have to get a new authentication code which they will only send in a paper letter. It won't affect DDs and you can still withdraw money from ATMs but you won't be able to do any online transfers until you get the new phone sorted.
Is it possible to transfer money from the Money Manager account onto a Revolut card? When i try to set up the Revolut card as a new beneficiary, i get a message about EEA IBAN accounts/numbers
Add your EBS debit card to Revolut.
of course! many thanks
coylem,
thinking of opening the money manager account, you mentioned authentication codes through a phone app, I would be carrying out most activities via laptop/web based. Do EBS not send an authentication codes to a given mobile via a standard text which can then be inputted to an appropriate box in their web based platform? [same as what most Banks do]
The preferred method of authenticating you is that you install an app called 'EBS Authenticator', that gets activated when you go to login on your laptop, a popup panel appears on your phone and you tap 'confirm'. If there's a problem communicating with your mobile, the app can be used to generate a one-off code which you can enter on the website to login.
The process can be frustrating at times, my record for login attempts is 5 i.e. I failed to login 4 times in a row before eventually getting in. The challenge on the app often fails to appear or sometimes when you tap 'confirm', it's not picked up by the website.
thanks,
its kinds of sounds like a horror show... not very enticing to attach new customers.
what are your thoughts of the main customer service?
how about the process of adding new payees?
It's free. Which means i have a high tolerance for glitches. Adding new payees is a breeze. Just don't expect to login on the hoof, the website is not mobile friendly and there is no mobile app.
My main gripe is that there is a daily limit of €5,000 when it comes to transfers and that includes moving money between your accounts. So, let's say you have a credit card bill of €3,000 and you want to use money in a deposit account to pay it. Bank of Ireland will allow you to pay a CC bill direct from a deposit account but EBS will not. So you login to your EBS accounts and transfer €3,000 from a savings account to your MM account. But now you can't pay the whole bill because that would bust the daily €5,000 limit. So you either pay 2,000/1,000 over two days or do nothing, come back the next day and pay the €3,000 in one go.
If you had €15,000 in a savings account and wanted to transfer it to the seller via EFT when buying a car, you'd have to move the money €2,500 at a time i.e. it would take twelve steps over six days (saving a/c => MM a/c => seller) to get the money to him. So you'd probably just get a draft.
I would also like to know this. Not a fan of having to link anything to an app on a phone.
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