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Eircode - its implemetation (merged)

beveragelady

I called An Post today to try to sort out a problem with deliveries. The customer service chap was very helpful and I think it all got sorted.
The thing is, I tried to give him my Eircode because I live at a vague rural address but he said that they're not using them because the system isn't set up.
Amazed!
It's bad enough that they're no good to users of satnavs or google maps, but this is just astonishing. Can anybody explain how this could have been launched to such fanfare when it's all but meaningless?

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beauf

Maybe they know they are different and pick the one that gives the one that gives the most expensive quote unless someone challenges it.

PDVerse

daheff wrote: »

Problem I have with Eircode is that it associates my address with the wrong town!! The town its associated with is the other end of kildare....its not even the local postal centre. Insurance companies use this for my policies now. I keep having to tell them they have the wrong town. Madness!

I contacted eircode about it and got a generalised fob off response....we dont associated the address..thats An Post

So if An Post do it....what exactly do eircode do then????

Prior to 2010 Insurance companies mostly rated on a town based model. The definition of town was quite loose (Middle Abbey Street is a town). Since then most have moved to a far more detailed rating model, and the town rating is only used as a fallback if the address can't be validated.

No point complaining to Eircode about your An Post provided address, this is an Insurance company implementation issue. They shouldn't rate on the town name included in the Postal, Geographic or Common Use address when an Eircode has been supplied. A town name in an address may be included for hierarchical or proximity reasons (see very boring blog for details https://www.autoaddress.ie/blog/autoaddressblog/2017/02/09/irish-addressing-explained-postal-geographic-and-preferred-address) so it is never a good idea.

echat

PDVerse wrote: »

We have around 100 separate implementations (some organisations have multiple implementations) and we processed over 50 million address lookups last year, which gives us a lot of useful data to analyse.

One interesting figure is the percentage of people who enter an Eircode rather than their address on a website (desktop and mobile) when asked for either their Eircode or Address.

I've limited the analysis to January for larger customers (at least 10k addresses to date in January) and the values vary from 21% to over 50%. I haven't analysed the data any further, and obviously regular collection and reporting would provide further insight, but it is higher than I was expecting.

Do you mean on websites like Amazon, Paypal, etc. or are you only talking about the Eircode finder website.

Surely people would know their own address and would be looking for their Eircode?

PDVerse

echat wrote: »

Do you mean on websites like Amazon, Paypal, etc. or are you only talking about the Eircode finder website.

Surely people would know their own address and would be looking for their Eircode?

Standard eCommerce websites that ask for your address, not Eircode Finder. Question is generally "Please enter your Full Address or Eircode".

echat

PDVerse wrote: »

Standard eCommerce websites that ask for your address, not Eircode Finder. Question is generally "Please enter your Full Address or Eircode".

Are all these companies using ECAD/ECAF?

PDVerse

echat wrote: »

Are all these companies using ECAD/ECAF?

They are all licensed for ECAF or ECAD. Very few companies have an actual copy of the data in-house, they just add the address entry control on their website and make calls to our API if they want coordinates or administrative info (ED, Small Area, etc.).

plodder

Insurance is one sector that is likely to gain a lot from Eircode. It is very convenient for them to have a standard unique property id and that has nothing to do with post. Eircode could be useful for payment processors as well, as a handy extra way to authenticate card holders.

For delivery, in most cases, it's a useful add on to be able to lookup your address using your eircode, and save typing it in, but that's not essential. So, it is difficult to say how many of the usages of eircode are related to its supposed primary function of post or package delivery.

PDVerse

plodder wrote: »

Insurance is one sector that is likely to gain a lot from Eircode. It is very convenient for them to have a standard unique property id and that has nothing to do with post. Eircode could be useful for payment processors as well, as a handy extra way to authenticate card holders.

For delivery, in most cases, it's a useful add on to be able to lookup your address using your eircode, and save typing it in, but that's not essential. So, it is difficult to say how many of the usages of eircode are related to its supposed primary function of post or package delivery.

I can't speak for post, I don't supply any services to An Post. In terms of packages, delivery companies are by far the biggest users of our service. It is used on eCommerce websites to get an accurate address, and we process pre-advice files and automatically sort to the requirements of delivery companies. Over 9,000 delivery drivers use our app regularly to get Sat-Nav directions to an Eircode, which they did over 145k times in December. There is a lot of growth to come in the delivery industry, usage is increasing month on month. In summary a lot of different industries are using Eircode, but the primary usage is for delivery of goods or services.

Sierra Oscar

Apparently the National Ambulance Service are to formally announce tomorrow that they are adopting Loc8.

It doesn't exactly look good for the Government considering the Department of Communications are currently running adverts encouraging people to use Eircode when contacting NAS.

oscarBravo

Sierra Oscar wrote: »

Apparently the National Ambulance Service are to formally announce tomorrow that they are adopting Loc8.

Source?

[Deleted User]

oscarBravo wrote: »

Source?

Sounds like someone released an old press release in error.
or is raging!!!

JohnC.

Didn't realise Loc8 was still going. Pretty sure I've not come across it outside of discussions here.

[Deleted User]

JohnC. wrote: »

Didn't realise Loc8 was still going. Pretty sure I've not come across it outside of discussions here.

the website is still up , but the latest "news" story is from July 2015.
http://www.myloc8ion.com/news

Schorpio

Deleted User wrote: »

the website is still up , but the latest "news" story is from July 2015.
http://www.myloc8ion.com/news

The news may not have updated, but the website has - case in point, you can use an Eircode on the homepage to find the corresponding Loc8 code.

BonnieSituation

Schorpio wrote: »

The news may not have updated, but the website has - case in point, you can use an Eircode on the homepage to find the corresponding Loc8 code.

And the ask yourself why you would do that!

Sierra Oscar

oscarBravo wrote: »

Source?

Safety code will help ambulances find non-postal locations

The National Ambulance Services (NAS) can now pinpoint the scene of an emergency using a location code that is not based on a building or address.

The NAS has today announced that it is using a Public Safety Location Code (Loc8) created by a Cork-based company that can identify and dispatch emergency crews to non-postal locations on a map.

Bray Head

Reading the article, one would think the conversation will go like this:

Caller: Hi, I need an ambulance. I live at Ballytownland, near Kilbig.
NAS: Can you tell me your LOC8 code?
Caller: No, I don't know it. But I can tell you my eircode.
NAS: Sorry, that will be of no help to us in trying to find your address. Why don't you download the app, convert your eircode to a LOC8 code and call us back in a few minutes?

Am I missing anything?

Sierra Oscar

Bray Head wrote: »

Reading the article, one would think the conversation will go like this:

Am I missing anything?

They'll still be using Eircode. It seems this will be more tailored towards public places where people won't know an Eircode. So they can print the Lc8 code on life buoy boxes and so on.

Health and safety officers are adding location codes to safety signage on a range of public and private spaces, life buoys, and assembly points in the hope that callers will use the code to help direct emergency services to the scene in a more efficient manner.

piuswal

Bray Head wrote: »

Reading the article, one would think the conversation will go like this:

Am I missing anything?

Surely they will use the Eircode for all postal addresses and Loc for non postal to fill in the gaps. Did anyone check with they instead of just relying on a media story?

TheChizler

Is "Public Safety Location Code" the result of a rebranding exercise by Loc8? Stick the word safety in and you're bound to attract a few supporters.

Fair initiative, this is exactly the kind of thing Loc8 was designed for (not identifying addresses or sorting post). Though I can't help but wonder why they didn't use the state-owned and slightly less complicated OS grid reference system, a 7 character mostly numeric reference will give you 100 m resolution, is that enough for directing emergency services to a non-postal address? I'm sure they've given it decent consideration.

plodder

TheChizler wrote: »

Is "Public Safety Location Code" the result of a rebranding exercise by Loc8? Stick the word safety in and you're bound to attract a few supporters.

Fair initiative, this is exactly the kind of thing Loc8 was designed for (not identifying addresses or sorting post). Though I can't help but wonder why they didn't use the state-owned and slightly less complicated OS grid reference system, a 7 character mostly numeric reference will give you 100 m resolution, is that enough for directing emergency services to a non-postal address? I'm sure they've given it decent consideration.

I guess because they have the infrastructure already, an app, website etc and the code has a check character built in. I wonder do they also still support the locateme 112 system. You could argue it has its own separate use case, but clearly we now have Eircode and loc8 overlapping significantly.

Also, I guess when you refer to "sorting post" above you mean delivery of everything other than the post, as post #1929 seems to suggest.

PDVerse

Sierra Oscar wrote: »

Safety code will help ambulances find non-postal locations

Its an interesting press release by Loc8 (with a lot to read in-between the lines), but it needs its own discussion as it has nothing to do with Eircode Implementation. Whatever this announcement is, it doesn't suggest that NAS will alter their use of AML, LocateMe 112 or Eircode.

G_R

Sierra Oscar wrote: »

Safety code will help ambulances find non-postal locations

Their Twitter account is going to be in insufferable.

[Deleted User]

What3Words would have been better and easier for end users

Sam Russell

Mod: Eircode implementation please.

PDVerse

Here have integrated Eircode
https://twitter.com/sueselbeck/status/959717990550900736
Here (formerly Navteq) are the suppliers of mapping data to most of the SatNav companies (e.g. Garmin) excluding TomTom and Google Maps.

Sam Russell

PDVerse wrote: »

Here have integrated Eircode
https://twitter.com/sueselbeck/status/959717990550900736
Here (formerly Navteq) are the suppliers of mapping data to most of the SatNav companies (e.g. Garmin) excluding TomTom and Google Maps.

Any idea when Garmin will support Eircode data entry on their satnavs?

chewed

Sam Russell wrote: »

Any idea when Garmin will support Eircode data entry on their satnavs?

Still no update from Garmin on this.

https://support.garmin.com/faqSearch/en-US/faq/content/0mFa6OpYt70Sb1fPNINAy9

PDVerse

TomTom have integrated Eircode
https://www.webwire.com/ViewPressRel.asp?aId=220119&utm_source=dlvr.it&utm_medium=twitter

Bray Head

Obviously Ireland is a small market but if you want a stand-alone, in-car satnav in Ireland then TomTom is clearly a better buy.