I've worked a good bit in retail(well in fact the best part of 12 years in retail)
I have always thought that part of the job included unpaid work, but a buddy just linked me to this
https://thesecretassociate.wordpress.com/2018/01/02/unpaid-work/
A blog from someone calling themselves the secret associate? They work in Holland and barrett it seems and they claim that there is a lot of unpaid work for no return.
Maybe a former emplyee unhappy, but they claim that managers will routinely work 193 hours unpaid work over the year and receive nothing in the way of bonus...
Are things that bad out there in the world of retail...
They also claim that store managers get a wage of €27,500 a year in stores turning over €1 million a year

I dunno maybe they have a good pension scheme to balance this out