I_HAVE_NO_NAME wrote: » Siro successfully after testing 10Gbit speeds. Is that using the existing FTTH technology (the distribution points splice boxes) or is it P2P?https://siro.ie/huawei-trial/
MajesticDonkey wrote: » Just had an eir sub-contractor call about hedge cutting in preparation for the fibre rollout - to say I'm excited is an understatement! My house is down for winter 2018, so it seems very early to be cutting hedges. Anyone have experience with timescales from when hedges are cut to fibre being available?
Deleted User wrote: » They must trim the hedges during the winter season as it's against the law to do them during the spring/summer. Around here they were trimmed in September and we were connected the following March. So I suppose they trim for all the projects that could potentially start before next autumn.
The Cush wrote: » That would be correct, no hedge cutting allowed from March 1st to August 31. Around my area this was done in early February, FTTH live Nov 1st.
Allison Puny Appetite wrote: » I'm open to correction here but the article says they used XGS-PON which is an evolution of the passive optical technology allowing 10Gb symmetric speeds. I believe it uses different wavelengths of light so can coexist with the legacy GPON that SIRO have used in their network. Obviously equipment would need to be changed at the OLT and at the subscribers ONT.
RoYoBo wrote: » Well, indulging in conspiracy theories is better than letting fly with frustration at the customer 'service' agents on the phone :pac: Eir, OpenEir and KN are busy blaming each other for the shortcomings in installations. I've heard them all over the last month of fake appointments. All the while (it would appear) that Digiweb customers report being connected within a week on a once off appointment. It never seems to be too dark for them to get installed, so it looks like they're getting all the morning appointments. Not to mention using up all the clips that the KN installer has in his van ... :P
ezra_ wrote: » How do you contact OpenEir? We don't have an existing phone line so can't seem to trigger the live chat
Heighway61 wrote: » I was all set to go with Digiweb but with the new reduced prices from Eir, the free install and €50 cashback, I'm tempted to go with them. Am I mad?
Marlow wrote: » You don't contact OpenEIR. Only the providers do. You contact a provider, that you want the broadband from. They will then contact OpenEIR and do the appropriate checking.
RoYoBo wrote: » There is quite a substantial difference in costs for the first year between Digiweb and Eir. Both are 12 month contracts and the following illustrates the costs for both for Year 1: Digiweb €64.95 (calls included) for 12 months, plus the installation charge of 199 equals €978.40. Eir (calls included) is €45 x 6 for the first 6 months, followed by €50 x 6 for the next 6 months and 50 cashback equals €520 and no installation charge. That €458 difference for the first year is a deal breaker for me due to my budget. Granted, the better modem and better customer service (not to mention the extreme hassle of trying to get installed with Eir in the first place!) is a big plus for Digiweb, but not enough to overcome a saving of such magnitude. If one is careful and on the ball, once the contract is up at the end of the 12 months, one is free to change to the best deal available. This may be Digiweb at that time, given that no installation fee will apply.
KOR101 wrote: » You're assuming the others don't respond to what Eir has done. Wait a couple of months if you can and see.
RoYoBo wrote: » I might be waiting anyway, given that my next and fifth 'appointment' is for December 15th. I've decided to stop stressing about it and just let what happens, happen. What I find hard to understand, though, is that after each failed appointment, I'm the one who has to chase the next one. It's as if they don't know you haven't been connected until you tell them!
fritzelly wrote: » Should be contacted within a few days, usually the next day after the technician reports it on the system
RoYoBo wrote: » I left it 4 days the last time. When I eventually rang, there was no record of my last appointment at all and I ended up going to the bottom of the list again. No system whatsoever.
Heighway61 wrote: » Do eir do broadband only? Can only see broadband and talk bundled.
KOR101 wrote: » https://www.eir.ie/broadband-only/
raydator wrote: » https://www.eir.ie/broadband/1000mb-fibre/
Heighway61 wrote: » Only see bundles there.
Fibre312 wrote: » It's not usual bs Eir are introducing setup fees in December.
The Cush wrote: » Since 23rd Nov the eir FTTH install fee is €250 (incl. VAT), almost the full wholesale charge of €270. Is this install fee still being waived by eir to new customers?
eiei0 wrote: » Hi All I've an installation date for this week do I need to put a pull wire into the duct or will the use there own or the old copper wire??
eiei0 wrote: » Can anyone help me with this please???
Pangea wrote: » I had a big problem with my Eir account a few months ago, and My Eir profile on the site still isnt fixed, it doesn't show up my usage or any other details. Eir told me they would try to fix it and gave me an external website link where I could enter my account no and track usage, but that link is no longer working. Does anyone else know of any new link to track usage?
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