nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Child Item

The DUB Passport/Immigration Queue Thread

180567

Would anyone know if anything is being done to solve the issues at Terminal one passport control ? Extremely long queues for passengers arriving in the evenings. An hour or more seems to be the new normal now.

There seems to be a real problem with the number of inbound flights after 10 and not having enough passport control staff to cope with the numbers. For some reason Terminal two is not affected and it never takes more than five minutes to get through there. I see in T1 they are scanning the passport through a scanner machine now so I think that is what is also slowing it all down.

I'm kind of surprised Ryanair haven't been on going bonkers about this as it's really affecting their passengers rather than anyone elses. Any of their evening flights arriving later than 10 are going to be caught up in these massive queues. After being caught up in the long queues a couple of times I'd really think twice before I'd book a T1 evening arriving flight again. Regardless of the price I'd now pay the extra to go Aer Lingus through T2 just to avoid that.

We're not even into the peak summer holiday season so I don't know what it is going to be like come July or august.

I can think of a few ways to improve the system myself - separate the UK \ common travel area arriving passengers like they do at Gatwick where people show their boarding card to confirm they are traveling from the UK. Or loads more of the automatic scanner gates.

Find more posts tagged with

Quick Links

Comments

robyntmorton

Thank you Stephen, I didn't know that.

What I was referring to, as did Mebuntu just above me, is that people's faces over time can change (age, dropping or gaining weight) or the addition or subtraction of glasses or even the change of glasses can throw datapoints for the face off (changes of shadows, shapes depending on the frame). Without knowing how sensitive the system is to these changes - hell, even looking at the pickup camera at a slightly different angle can do it - it is hard to say how it will react.

L1011

Stephen Strange wrote: »

Yeah, that's not how biometrics work....

When one major factor involved is measuring eye and pupil distances, and when different lenses alter how that looks from the front, it can be. And people do wear different lenses at different times, particularly older long-term glasses uses who don't or can't wear varifocals.

There's also the documented - although using such surreal looking glasses that people will notice - use of patterned glasses to confuse recognition systems.

I have my glasses off in passport/passport card/licence photos and take them off for e-gates; just easier.

The Veteran

Trellheim - missed you!

The eGates are up and running and I know I am biased but they look good. There are a few different features on them than some may be used to. Only 5 in each Terminal for the moment but rising to 10 in each shortly.

Big things are: passports out of covers; and let go of the passport once it starts to get sucked in.

Fred Swanson

This post has been deleted.

Stephen Strange

Fred Swanson wrote: »

These must be new it they suck your passport in.

They are. Brand new from VisionBox

Fred Swanson

This post has been deleted.

The Veteran

Fred - it will take them with that cover (tried it myself a few times) but not always.

Gates are “brand new” and the document holding bit is virtually brand new - very few have it.

Negative_G

The Veteran wrote: »

Big things are: passports out of covers;

This will upset a lot of precious darlings who think their passport will crumble at the slightest bit of use.

The Veteran

Negative: agree! The approach in Dublin will reduce the “user errors” but passengers have to learn to “let it go”. It’s funny to see the look on faces when the passport gets sucked in.

The two sets of Gates look good but only half are open at the moment. Will make a serious difference when all are operational.

trellheim

Signage ?

The Veteran

Trellheim - absolutely but passengers have to read signs and watch the TV screens in the hall.

ohnonotgmail

The Veteran wrote: »

Trellheim - missed you!

The eGates are up and running and I know I am biased but they look good. There are a few different features on them than some may be used to. Only 5 in each Terminal for the moment but rising to 10 in each shortly.

Big things are: passports out of covers; and let go of the passport once it starts to get sucked in.

so the same as the ones in brussels?

The Veteran

ohnonotgmail wrote: »

so the same as the ones in brussels?

Same supplier, same Gate basically, but next generation “feeder” than Brussels

trellheim

Trellheim - absolutely but passengers have to read signs and watch the TV screens in the hall.

What if you have children with you can the machine deal with that ? can you swipe a few at a time

Stephen Strange

trellheim wrote: »

What if you have children with you can the machine deal with that ? can you swipe a few at a time

No under 18s through the machines, as with most/all airports.

Mebuntu

Came through this afternoon "delirah and exirah" at a first opportunity to use these wonderful new machines.

None of the queues at them seemed to be moving and the passengers who were looking to join them were being continuously warned off them so, in the end, I didn't even try. The guy at the desk I went to just gave a cursory glance at my passport and away I went. I'd have been cheesed off if I had joined that queue of "e-gaters":).

Judging by what I saw today these machine won't be speeding up anything, in fact, quite the opposite.

Fred Swanson

This post has been deleted.

trellheim

If anyone is back of the queue can they please try and get an average through time for the egates pls

Fred Swanson

This post has been deleted.

billy few mates

The Veteran wrote: »

Same supplier, same Gate basically, but next generation “feeder” than Brussels

Seems a lot slower than the ones in Brussels, I saw them yesterday when I passed through, the whole process was a lot slower than the manual check. I use the BRU ones regularly, when I saw them in T2 yesterday I had to try them. There were no real queues at the booths and my colleague waltzed through, I ended up in a self inflicted queue of three or four people, one lady in front held up the show while she persisted in trying to get it to read her password before being asked to go to the booth. There's a delay between the gate opening to let the last person out and the next person in and then quite a delay in the photograph stage before finally being allowed through.

The Veteran

Agree with everything last few posters have said. No under 18s as legally they would be “unaccompanied” when crossing the border.

Spanish Eyes

So are there instructions for people using this for the first time or what.

Is there a portal for this or should people just arrive and be baffled or what.

Impetus

The passport delays are another Brexit issue. Ireland is supplying MI5 with information on every person who enters the state, under an 'enhanced' common travel area arrangement.

Meanwhile in the Schengen states, there is no passport checking. You just get off the aircraft, and if you have hand-baggage only, walk out the door to your car, taxi, bus, train, whatever. At Nice airport I can leave the aircraft, and board a bus at the airport bus station within 7 minutes. (Soon to be a tram stop.)

The Island of Ireland needs to join Schengen for business travel efficiency. They can use API to/from Britain. Give the extremist unionists who don't want a passport "Britcards". We have needless double checking under the current non-system. Your passport / ID card is scanned leaving Schengen, and when you arrive in Ireland, your ID is scanned again, to be sure to be sure, that you haven't become a wanted criminal during the flight.

Airports in Schengenland have two pathways to accommodate Schengen and non Schengen flights. Flights arriving in Ireland from Schengen countries (whose PAX) have already been ID scanned leaving Schengen, should not have to line up for passport checking on landing. It is just dumb. Waste of time and money.

Yet another event of infrastructural incompetence at Irish airports.

Britain should also join Schengen, while not being an EU member - like Iceland, Norway, Switzerland, Lichtenstein, etc.

The passport delays are not exclusive to Dublin. When you arrive at the other end of the journey from Ireland (non Schengen) one can wait an hour in line for your ID doc to be scanned.

Irish passport 'cards' do not work in self border control machines in most European countries, and in Germany for example, Lufthansa has self boarding - which does not need your ID to be presented at the gate. But on flights to Ireland, LH calls your name out at the gate to get your ID info into their computer.

Racism in another form by gov.ie an racketeer.gov.eu. Time wasting state terrorism against citizens.

Fred Swanson

This post has been deleted.

The Veteran

Fred Swanson wrote: »

The German machines have German/English captions on the small screen where you insert the passport.

Apart from that there are no real instructions.

Some countries just install the machines, reduce the manned desks and do not “bother” with instruction.

There are overhead TVs in Dublin and images on the screens in the Gates, after that there is a bit of “it should be obvious”.

Impetus - not worth addressing your post but on one point if you think the schengen exit checks are robust, you really need to do some research. I wouldnt trust the schengen exit checks plus there are people who can be in schengen who have no entitlement to enter Ireland

Impetus

Fred Swanson wrote: »

This post has been deleted.

The machines work faster in Germany - but no Irish passport cards need apply. Incompetent DFA / German gov.

Impetus

The Veteran wrote: »

Impetus - not worth addressing your post but on one point if you think the schengen exit checks are robust, you really need to do some research. I wouldnt trust the schengen exit checks plus there are people who can be in schengen who have no entitlement to enter Ireland

Because they have Schengen Visas and no Irish Visa. As a result mainland Europe had endless numbers of Chinese (among other) tourists, travelling around on their Schengen Visa. From a population of 1.6 billion. They just skip Ireland - to avoid the hassle.

Sarn

Mebuntu wrote: »

Came through this afternoon "delirah and exirah" at a first opportunity to use these wonderful new machines.

None of the queues at them seemed to be moving and the passengers who were looking to join them were being continuously warned off them so, in the end, I didn't even try. The guy at the desk I went to just gave a cursory glance at my passport and away I went. I'd have been cheesed off if I had joined that queue of "e-gaters":).

Judging by what I saw today these machine won't be speeding up anything, in fact, quite the opposite.

I came through T1 yesterday. Massive queue at the Egate that didn’t seem to be moving. As I passed it, one of the staff opened the barrier to let the people queuing leave to go through the manual check. Her words were along the lines of ‘you’ll be hours waiting, so go through here.’

Impetus

Sarn wrote: »

I came through T1 yesterday. Massive queue at the Egate that didn’t seem to be moving. As I passed it, one of the staff opened the barrier to let the people queuing leave to go through the manual check. Her words were along the lines of ‘you’ll be hours waiting, so go through here.’

Incompetent, insular, pig-inefficient Ireland at its best.

Spanish Eyes

Probably has been already discussed. But anyway.

Is there any reason that there is no separate CTA (Irish and British) queue?

Going to the UK it seems there is.