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Child Item

AddressPal & Lockers - An Post's Parcel Service SEE MOD WARNING FIRST POST

ei9go

The link to Addresspal: It shows how it works from US and UK. https://addresspal.anpost.ie/how-it-works

The AddressPal Fee is added to the Value to give an amount for VAT/Duty. The 3.50 clearance fee is added after for both UK and US services

Please see this link before asking how much the Vat is, how to work it out etc. Import VAT/Duty thread

They will send a text giving a link to pay the charges online

The email address to query VAT/Duty payments is: ecommchargequery@anpost.ie

MOD WARNING: Aircraft operators, and the couriers and Mail services that use those aircraft have prohibited article lists for items such as batteries, liquids, aerosols and gels, as well as other dangerous goods. They have every right to impose these to ensure the safety of passengers, crew and of the aircraft itself. There is no discussion on this forum about how to get around them, the chances of being stopped or of getting it through. Check the An Post and Address Pal websites for their T&Cs on the articles that they don't allow on their service. Any post contravening this will be deleted from here on, if a poster persists they will be taking a short holiday from the forum.See both Addresspal and An Post websites for lists of prohibited articles.

10. Materials Not Accepted

An Post does not carry:

Dangerous, poisonous or infectious items, explosives, munitions of war, firearms, corrosives, acids, paint removers, oxidising substances, organic peroxides, compressed, liquidised or dissolved gases (including butane gas lighters or aerosols), flammable solids or liquids or materials liable to spontaneous combustion, paints, varnishes, dyes, radioactive materials), pornography or anything that would cause embarrassment in transit, living creatures, prescribed or dangerous drugs , mercury, materials deemed illegal or prohibited by any Government Authority, Perishable Goods, organic or biological materials likely to perish under normal transit conditions, IATA restricted articles - such as liquids, Items likely to cause injury to any other Item or person, unless An Post has agreed in writing to carry such Items subject to such conditions as determined by An Post.

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Comments

dancingqueen

my3cents wrote: »

Been getting a few items recently via AddressPal and its been working fine and quite quick with Amazon stuff they mostly get it to AddressPal within 2 days so I've been picking things up at the PO a week after ordering but its the PO thats the problem.

Was in town last week and when I got home I saw an email that had been sent at 10.45am saying there was an item to pick up. Today a notification was sent at about 10am. That really is too late to be sending out notifications for stuff that is in the PO when it opens in the morning.

I agree on the lateness, but I do think they arrive there later than the PO opens

my3cents

dancingqueen wrote: »

I agree on the lateness, but I do think they arrive there later than the PO opens

Not what my local postman says who delivers the sacks (the parcels are in sealed sacks) to other local post offices at around 8am.

dancingqueen

my3cents wrote: »

Not what my local postman says who delivers the sacks (the parcels are in sealed sacks) to other local post offices at around 8am.

That is annoying I suppose. I have received notifications as late as lunch time, and after too. I have stopped using Addresspal lately, anyway. I'd say where I am, city centre PO in Dublin, is really busy in the am, so if it is the ladies working there sending the notifications then they're too busy to do it any earlier.

my3cents

dancingqueen wrote: »

That is annoying I suppose. I have received notifications as late as lunch time, and after too. I have stopped using Addresspal lately, anyway. I'd say where I am, city centre PO in Dublin, is really busy in the am, so if it is the ladies working there sending the notifications then they're too busy to do it any earlier.

Being busy is the excuse my local PO uses

dancingqueen

my3cents wrote: »

Being busy is the excuse my local PO uses

It's a thankless job working for the post office - someone close to me delivers parcels and they have a ridiculous amount to deliver between 2 men in 1 van on a daily basis. You're taking 13 or 14 hours on the road daily, and that isn't even Christmas loot

ED E

Feck the US service is slow.

markc1184

I'm trying to add the US address to my Amazon account. It keeps suggesting a longer zip code. Has anyone had this before? Or will it make any difference leaving it with the longer code? The NJ 07726 remains the same.

Dan Jaman

markc1184 wrote: »

I'm trying to add the US address to my Amazon account. It keeps suggesting a longer zip code. Has anyone had this before? Or will it make any difference leaving it with the longer code? The NJ 07726 remains the same.

Iirc, you can get the long zip code from the USPS site, just by entering the address. It shouldn't really make a difference, though.

Doltanian

I had a parcel delivered to St. Alban's on Monday from Amazon and it was in my local PO this morning so three days after UK delivery seems to be pretty consistent by them.

ED E

Just like everything from AP in the last while (bar Saturday Delivery) its totally half baked.

Workflow:
Shipper → Local Carrier → AP → Removed from packaging → Customs Precheck → Repackage → TRACKING VOID → Portlaoise → Local DU → You (cant go to local PO for collection....).

Speed?
Myself and a few others ordered a phone the same time from the states on the 6th of November. This gives an ok measure of AP Performance.

Nov 6 6AM Picked up by USPS in Montgomery
---Tour De US---
Nov 9 8.30AM Out for delivery
Nov 9 8.32AM Delivered to AP
Nov 10 15.53PM Customs Info Request
Nov 10 16.09PM Customs Info Sent Back
Nov 13 1PM Release from Customs
Nov 13 1PM "Your AddressPal Item has been received" - DMC are usually far faster with this
Nov 13 4PM Dispatched from the US
Nov 17 Arrives Portlaoise
Nov 20 Delivered

Total 14 Days

USPS - AnPost Directly
Ciderman: 8 Days (ordered hours after me)
Suckit: 9 Days(Ordered on the 11th)

Made a tiny saving on shipping, fractional. For a slow service that ruins returns/rejecting items. Also, not signed for. €16 and they cant register it? GJ fellas, real pro.

As previously mentioned, forget it. Itll never really make sense.

frostypants

Anyone know would I be stung for excess delivery charges for hooverboard?
https://www.amazon.co.uk/Razor-Hovertrax-Balancing-Electric-Scooter/dp/B01JOW1XEQ

It's says on the AddressPal site anything over 20kg. This is 10kg but worried about the size of the box I guess

LionelNashe

LionelNashe wrote: »

I've just ordered 6 second hand books from a US seller who would have charged €90 to ship to Ireland but is able to ship to the UK for €21. I presume they must have a container going over every couple of weeks or something. It's my first time using Address Pal - keeping my fingers crossed. Hopefully they don't send 6 different packages costing me 6 Address Pal fees as well, but that wouldn't be the worst outcome.

OK, so the seller split the package. 5 books arrived together well inside the predicted time; by a trackable method. What I found interesting was that it came into Heathrow from the US and then appeared to come straight here to the post office in Dublin. I didn't see any indication that it went to Herts.

The 6th book arrived yesterday; had been sent by a slower, untracked method. Still within the timeframe that the seller gave.

A lot cheaper than if I had them shipped direct to Ireland.

Customer service in the GPO was pretty good when I went in the other day to check if the second package could have been forgotten on a shelf. They explained how they do things clearly enough that I was able to trust that it just hadn't arrived yet.

frostypants

frostypants wrote: »

Anyone know would I be stung for excess delivery charges for hooverboard?
https://www.amazon.co.uk/Razor-Hovertrax-Balancing-Electric-Scooter/dp/B01JOW1XEQ

It's says on the AddressPal site anything over 20kg. This is 10kg but worried about the size of the box I guess

I got onto customer care on Amazon and they said the box size (outer box) will be 72cm x 28cm x 27cm so it will be tight and they have a charge of e25.00 if it goes over that. Parcel Motel may be safer at e7.00

JamesBond2010

i ordered of ebay Currys pcworld page (their delivery times are ****e ) but was wondering when would it be time to start worrying about it ??
it would be over 100e dearer here in same store is ur ans.

Dan Jaman

frostypants wrote: »

I got onto customer care on Amazon and they said the box size (outer box) will be 72cm x 28cm x 27cm so it will be tight and they have a charge of e25.00 if it goes over that. Parcel Motel may be safer at e7.00

For larger stuff I use DPD Parcel Wizard. As long as it's under 20kg, the driver told me they don't really bother about size - within reason, of course. Having been stung twice by AnPost for oversize (by seller numpties), I'm leary of their service where it might be a large parcel.

tazb

ED E wrote: »

Just like everything from AP in the last while (bar Saturday Delivery) its totally half baked.

Workflow:
Shipper → Local Carrier → AP → Removed from packaging → Customs Precheck → Repackage → TRACKING VOID → Portlaoise → Local DU → You (cant go to local PO for collection....).

Speed?
Myself and a few others ordered a phone the same time from the states on the 6th of November. This gives an ok measure of AP Performance.

Nov 6 6AM Picked up by USPS in Montgomery
---Tour De US---
Nov 9 8.30AM Out for delivery
Nov 9 8.32AM Delivered to AP
Nov 10 15.53PM Customs Info Request
Nov 10 16.09PM Customs Info Sent Back
Nov 13 1PM Release from Customs
Nov 13 1PM "Your AddressPal Item has been received" - DMC are usually far faster with this
Nov 13 4PM Dispatched from the US
Nov 17 Arrives Portlaoise
Nov 20 Delivered
Total 14 Days

USPS - AnPost Directly
Ciderman: 8 Days (ordered hours after me)
Suckit: 9 Days(Ordered on the 11th)

Made a tiny saving on shipping, fractional. For a slow service that ruins returns/rejecting items. Also, not signed for. €16 and they cant register it? GJ fellas, real pro.

As previously mentioned, forget it. Itll never really make sense.

Thats very interesting,
I bought Macbook pro on ebay in mid September and had it sent to addresspalUS. They emailed me to say it had arrrived. Its not been seen since
. I have about 28 emails enquireys but no satisfaction from An Post, the US version stopped responding and An Post said its because of different time zone ?? They keep asking me if I have proof of delivery. Of course I have given it to them including a copy of the signature. Why did they email me to say they had recieved it and it had been processed ??
Any advise ??

The_Conductor

frostypants wrote: »

I got onto customer care on Amazon and they said the box size (outer box) will be 72cm x 28cm x 27cm so it will be tight and they have a charge of e25.00 if it goes over that. Parcel Motel may be safer at e7.00

I got a E25 charge on a Lindt Advent chocolate advent calendar- that got shipped in a long box. They contacted me and changed it to a home delivery- for 6.90- which didn't have the same size restrictions.

The home delivery service- use completely different size limits

my3cents

The_Conductor wrote: »

I got a E25 charge on a Lindt Advent chocolate advent calendar- that got shipped in a long box. They contacted me and changed it to a home delivery- for 6.90- which didn't have the same size restrictions.

The home delivery service- use completely different size limits

The way my local main PO stores Addresspal stuff, in a heap on the floor behind the counter, they would run out of room very quickly if they didn't have size limits.

The_Conductor

my3cents wrote: »

The way my local main PO stores Addresspal stuff, in a heap on the floor behind the counter, they would run out of room very quickly if they didn't have size limits.

It just seems very arbitrary.
A long light parcel (less than 1kg in total) gets a E25 surcharge- for being long.
4 car tyres, shipped separately to remain within limits- don't.
I do totally *get* the whole dimensional weight thing- but for crying out loud- there should be some tiered scale for light packages- and additional penalties the heavier items get. A straight logarithmic scale- is no measure of the damage a car tyre getting tossed on a box with some computer equipment, static gas piping or anything delicate could do. Yet- if delicate items get damaged- its all- 'you mustn't have used sufficient packaging to protect the box'- there is no cognisance of the eejit who played hoops with a few tyres tossing them at a mountain of smaller boxes in the depot.............

Does not compute.

site_owner

Are address pal ok for large TV delivery?

my3cents

The_Conductor wrote: »

It just seems very arbitrary.
A long light parcel (less than 1kg in total) gets a E25 surcharge- for being long.
4 car tyres, shipped separately to remain within limits- don't.
I do totally *get* the whole dimensional weight thing- but for crying out loud- there should be some tiered scale for light packages- and additional penalties the heavier items get. A straight logarithmic scale- is no measure of the damage a car tyre getting tossed on a box with some computer equipment, static gas piping or anything delicate could do. Yet- if delicate items get damaged- its all- 'you mustn't have used sufficient packaging to protect the box'- there is no cognisance of the eejit who played hoops with a few tyres tossing them at a mountain of smaller boxes in the depot.............

Does not compute.

I've not actually looked up the limits again so may be wrong but I don't see how a car tyre would get through?

You just have to realise that they are simpletons at An Post and a graded system would be far to complicated for them to run.

So just looked up the limits no way should a car tyre should get through (31cm x 25cm x 72cm) .

The_Conductor

my3cents wrote: »

I've not actually looked up the limits again so may be wrong but I don't see how a car tyre would get through?

You just have to realise that they are simpletons at An Post and a graded system would be far to complicated for them to run.

So just looked up the limits no way should a car tyre should get through (31cm x 25cm x 72cm) .

Home delivery for the tyres- @ less than 150cm length and a total girth of less than 300cm (and less than 20kg in total per single item).

Loads of boardsies get tyres on Amazon and elsewhere delivered over here- even paying the 6.90- its less than half the price for many performance tyres of buying them locally.

kneemos

A shoe box wouldn't incur any extra charges I'm guessing?

The_Conductor

kneemos wrote: »

A shoe box wouldn't incur any extra charges I'm guessing?

Depends on whats in the shoebox!

my3cents

The_Conductor wrote: »

Depends on whats in the shoebox!

If its a gold its a brick it may be over weight but no extra charge as An Post will loose it

kneemos

The_Conductor wrote: »

Depends on whats in the shoebox!

Only trainers. They don't weight much.

Discodog

The_Conductor wrote: »

I got a E25 charge on a Lindt Advent chocolate advent calendar- that got shipped in a long box. They contacted me and changed it to a home delivery- for 6.90- which didn't have the same size restrictions.

The home delivery service- use completely different size limits

I ordered exactly the same thing :pac:

Mine came in a normal box with no problems.

Dan Jaman

The_Conductor wrote: »

I got a E25 charge on a Lindt Advent chocolate advent calendar- that got shipped in a long box. They contacted me and changed it to a home delivery- for 6.90- which didn't have the same size restrictions.

The home delivery service- use completely different size limits

Was the calender fulfilled by Amazon?
The warehouse monkeys there are notorious for picking the largest box for the smallest item. It's a challenge for them, and no doubt brightens up a dull day.

JamesBond2010

lads never order from currys/pcworld uk they are a joke!! still waiting for a delivery a wk L8r!!

Is address pal considered a po box ???

Dan Jaman

JamesBond2010 wrote: »

Is address pal considered a po box ???

Some sellers consider it that. A tiny minority though.