Wedding Planner Trouble
Hi All,
Sorry if this post is in the wrong place, and sorry for the length of post!
I'm just looking for a bit of advice.
Got engaged May of 2016, and originally the plan was to get married in Spain. However, in May of this year we decided that getting married in Ireland was better for us and began looking at venues. As you can imagine, looking for a weekend wedding next Summer has been challenging in terms of availability (totally our own fault). Furthermore, we're looking for a venue that would do a Friday wedding with a Saturday second day option (I know, I know, we're pushing it).
Anyway, we've gone to see 8 venues, and at the weekend we were offered a venue we really like for the Bank Holiday next year in August which is ideal.
At the start of June, we met with a wedding planner and decided to go ahead with her. On the first day we met her, we told her how the wedding we had planned in Spain was to be on the 1st September but that we'd be looking for earlier if it was in Ireland. When we filled out her consultation documents, under "Date of Wedding", we put "July/August 2018".
Before we went to see the venue in question, the wedding planner emailed their availability and mentioned the August Bank Holiday. After we saw the venue, she mentioned that the venue were still willing to offer us the Bank Holiday and would we like her to hold the dates for us? Of course we said yes.
The next day, we received an email from her stating that she's actually not free on the August Bank Holiday 2018 and that she's really sorry she didn't realise this but that she's going through an illness in her extended family and she has been distracted and she didn't check the dates when we said it.
Has anyone else experienced something like this? How did you proceed? We have paid a deposit, but not the total fee.
Thanks, sorry again for length