Deleted User wrote: » They didn't choose it. She picked a fight. They responded.
anewme wrote: » For those who are saying she did not sound that bad, I disagree. She was prepared to threaten a business who had been nothing but professional and kind to her in the lead up to her wedding. She went ahead and contacted the Radio Show and was prepared to go on and try to shame the Hotel. She did not care about the business, or the people working there once she got her own way. She could have damaged the hotels business and reputation as they rely on wedding business. Her mail was very threatening.....the usual "I know" you can give me the money back (the usual I know better than you) and then actually going through with the threat to call liveline. Bullying tactics. She had no comeback once she was exposed, as she knew she was caught out, hence the change of attitude. The old saying "tell the truth and shame the devil" has rung through in this instance. Anyone who has ever had to deal with this type of customer would love to shake the Managers hand. It's great to see businesses stand up and defend themselves against these types of threats. They were right to take her threat seriously. People do this all the time against businesses and it needs to stop. There was another thread on here previousky about a bride to be shaming a hotel and she had put a nasty thread in trip advisor as well as on here. The manager came on And told the truth which was very different than the original story and the liar was not seen for dust.
oppenheimer1 wrote: » Professional is not calling someone out live on national radio and humiliating them. Professional is issuing a statement inviting the customer into the hotel for a chat to discuss the issue -perhaps show them the preparations already made and yes offering them something. Losing 16 guests would probably mean one less waiter is required, certainly less food so there should have been scope for a good will gesture.
Purple Mountain wrote: » I can't understand the hotel saying they had all the food bought in so that was a factor in not refunding them...then the manager turns around and offers them to reschedule the date at no extra cost?!
pluto2018 wrote: i also believe the bride was completely bush-whacked by the rte producers, if jow was there it would not have happened
Hitman3000 wrote: » If she didn't try to blackmail the hotel none of this would have happened. Child or no child she is responsible for her actions.
pluto2018 wrote: » i also believe the bride was completely bush-whacked by the rte producers, if jow was there it would not have happened
pluto2018 wrote: ya i'd like to se how perfect you are after giving birth,
pluto2018 wrote: i'd say you;d be crying if you broke a finger-nail
pluto2018 wrote: » i'd like to see some of the "critics " around here raise a ten week old child and plan a wedding the same week, leave her alone
pluto2018 wrote: » the woman is the backbone of every nation
LexieOnRale wrote: » I love that. "She's a mother, don't say anything negative" we wouldn't even know who she was if she hadn't acted like a gowl
pluto2018 wrote: » all criticism is self-criticism
Donal55 wrote: » Blaming the child now. Stay classy out there now.
LexieOnRale wrote: » So when she criticised the hotel she was really criticising herself on national radio?
pluto2018 wrote: google post-partum depression
LexieOnRale wrote: » Hugely generous offer knowing full well she couldn't or wouldn't postpone it. Still upholding their side of the contract and giving her a chance to uphold hers
pluto2018 wrote: » google post-partum depression education
Purple Mountain wrote: That's my point..I would imagine they'd have a huge panic on if she said thanks I'll have the third Saturday in October!
Purple Mountain wrote: » That's my point..I would imagine they'd have a huge panic on if she said thanks I'll have the third Saturday in October!
