trellheim wrote: » Well, seeing as there's a pay-for-play for security to get into Airside, why dont we have pay-for-play inbound through immigration ? Both are state services
Fred Swanson wrote: » Iceland is part of the EEA.
T2 in comparison has 16 desks and few enough flights in comparison. Not a dig at GNIB just a comparison of the infrastructure and the demands in each area.
Seems to me (but what do I know) that there may be spare capacity in T2 that could be transferred to T1. I know, I know, there aren't enough desks in T1 or something. Well that's just a cop out TBH. Oh but I forgot, one terminal has INIS and the other has GNIB. Huh must be something going on there! Re arrange T1, do the place up, give it more room, whatever. Feck sake. It is not rocket science really. Imagine having 16 desks in T2 and only a small number are needed. And you have the mayhem in T1. I think it's a dig at Ryanair TBH. Most of their flights come in through the T1 Angola and the (very) long walk back. Surprised MOL hasn't had a go. But he detests DAA anyway.
trellheim wrote: » you make an interesting point around the arrangements to suit DAA (operational convenience ) instead of customer service.
And as Veteran has said, moving arriving passengers to T2 will not happen because of the charges DAA impose on certain airlines for doing so.
Jamie2k9 wrote: » What's your point about T2, I'm sure you would be the very same person say how could they of built T2 in 2010 and hadn't adequate desks in place. Do the place up, when airlines are no prepared of pay for it. 100 gate operators pay the least in terms o charges but it's not anit Ryanair.
theteal wrote: » The folks flew back from Stansted about an hour ago. No issues.
Spanish Eyes wrote: » If memory serves me, airlines pay (sorry charge their passengers) for the privilege of landing in DA. What does that get them? Is there a cheaper charge for T1 rather than T2 or something. I don't know. The Airport and its infrastructure is the responsibility of DAA not the airlines. They just pay (well we do) to land there. Nothing else AFAIK.
The Veteran wrote: » Do any of the posters on here know what the 'capacity' of an immigration booth is per hour? Do any of the posters know how many desks\booths there are in the Terminal 1 area that the ryanair flights go into? Do any of the posters know how many flights\passengers there are at different times of the day? There are 10 desks\booths - count them. The time posters are referring to can see over twenty flights in an hour. Flights arrive in 'waves' and within that flights can be delayed or early causing congestion. If the infrastructure (supplied by the Port Authority) is not in place - no amount of staff will solve it. The number of arriving passengers in the period referenced, exceeds the processing capacity of the attached immigration desks\booths. The only solution is a bigger Hall; a better laid out Hall and more desks - all of these issues are for the Port Authority. After that passengers need to understand that they are crossing a border and are subject to controls. Officers don't know who the passengers are - Irish people don't have a radar signal that confirms their nationality; they are in a mixed flow of passengers with people coming from everywhere. Try the recently tightened Schengen exit controls - lots of missed flights I am hearing. EU Free movement is respected but that does not mean no controls. If posters want to know what's what, why not ask the immigration service and daa directly. Contact INIS Customer Servixe and ask; also email customer experience@daa.ie and ask.
Hannibal_Smith wrote: » My dad came through terminal 1 last week. He has a serious heart complaint requiring medication to be taken at certain hours. His flight was on time, arrived in.Dublin on time, but when he arrived at passport control the queue was extraordinarIly long. He approached a staff member and asked the reason for the queue, he was told to get back in line. When he explained his concern regarding his medication he was told he had two options, to fly from.Cork or Shannon in future. This has nothing to do border crossings. This has to do with too many flights scheduled into Dublin and no one there to deal with the influx. There is no consideration for the passenger, it is just cattle herding people with complete disregard and it's about time people stopped accepting this as the norm when flying.
Jamie2k9 wrote: » Not excusing what happened at all but for example if the meds were in checked baggage and he was un aware of a possible flight delay at check in, he could of done nothing but accept it at 30,000 feet.
plodder wrote: » Why couldn't they come to some arrangement where the current ones would continue to be used?
Hannibal_Smith wrote: » If he was flying at a time where he needed to take the tablets he would have brought them on the plane with him. He has a letter from his consultant that he presents at the airport. His point was that he had arrived in Dublin in plenty of time and it wasn't even an issue, until he saw the queue at terminal 1 and he started to grow concerned. It wasn't only him, there were other elderly people who were waiting too. Also people with small.crying infants. The fact that he was told to fly from Cork or Shannon in future is what incensed him more. It's not acceptable for these queues to become part of normal travel into terminal 1.
markpb wrote: » Shockingly poor management. I've been involved in pilots for public procurement in the past and never saw a situation like that arise.
