KeRbDoG wrote: » I guess the OpenEir "we have done it!" date is when the plant is on the poles rather than customers signing up?
KeRbDoG wrote: » Update on the rural deployment outside Swords near Rolestown. They have ran what looks like a tube which they will blow fiber through. Its ran to the first pole on each road that the main run passes.
knipex wrote: » From what KN told me. They have rules outlined from on high.. 1) They cannot install beyond 1 meter from the external walls of your home. 2) They cannot enter your attic. They will not install in an attic because (see 1 above) and in the event of a service call it will require that the attic be accessed which is a no no.. I had a location where I wanted the installation which was more than 1 meter inside the fabric of the house. However the cable to my house ran overhead from the pole and through the gable end. I ran the cable across the attic and down to the location where I wanted the install. (coat press in corridor where I installed a high level shelf and power point just under ceiling level). BUT I trained as an electrician back in the day and I knew one of the guys that did the install.
Colm R wrote: » Cheers for that. I need to think about this. From the road, my existing cable comes into the gable at the bedroom end of the house. It then travels through the attic to the far end of the house at the living room and down the wall. If they will allow me to pull the cable through the attic, I will find a spot for it to go to - big if though. Be grand if I could have a chat with them before installation.
knipex wrote: » From what KN told me. They have rules outlined from on high.. 1) They cannot install beyond 1 meter from the external walls of your home.
2) They cannot enter your attic. They will not install in an attic because (see 1 above) and in the event of a service call it will require that the attic be accessed which is a no no.. I had a location where I wanted the installation which was more than 1 meter inside the fabric of the house. However the cable to my house ran overhead from the pole and through the gable end. I ran the cable across the attic and down to the location where I wanted the install. (coat press in corridor where I installed a high level shelf and power point just under ceiling level). BUT I trained as an electrician back in the day and I knew one of the guys that did the install.
knipex wrote: » This is nuts. i had my 300mb connection installed earlier this month. Brand new connection and account.. Got a text message telling me that they noticed my usage was high and to ensure continuity of service I needed to make contact and make immediate payment.. Contacted Eir on their web chat. Apparently my fist bill was issued today. As its a first bill i am begin billed for a part of a month and for a full month so slightly bigger than normal.. As a result I have broken through my credit limit and unless I make immediate payment my fiber connection will be cut off within 24 to 48 hours.. First bill, on a fixed monthly charge, issued today and I have to make immediate partial payment.. Starting to remember why I left eir in the first place..
Colm R wrote: » From the road, my existing cable comes into the gable at the bedroom end of the house. It then travels through the attic to the far end of the house at the living room and down the wall. If they will allow me to pull the cable through the attic, I will find a spot for it to go to - big if though. Be grand if I could have a chat with them before installation.
Johnboy1951 wrote: » my telephone line is terminated at a central point in the house, coming in underground through a duct. To comply with the ["They cannot install beyond 1 meter from the external walls of your home."] they would have to come out of the duct and go a considerable distance to get within a metre of an outside wall!
Gwynston wrote: » I would have thought that where there is existing underground ducting for the existing copper line that pops up in the middle of the house, they'll use that, right?
Gwynston wrote: » Yes, same with me. Surely that can't be right. I would think that 1 metre rule only applies to completely new wiring? i.e. they'll run it to your outside wall and through it, but no more than a metre inside? I would have thought that where there is existing underground ducting for the existing copper line that pops up in the middle of the house, they'll use that, right?
Johnboy1951 wrote: » I was aware that Siro had a regulation about being within some distance from the metre box, but this is the first I have read about eir having a distance specified. When it comes my turn to get fibre it should be interesting .... my telephone line is terminated at a central point in the house, coming in underground through a duct. To comply with the above they would have to come out of the duct and go a considerable distance to get within a metre of an outside wall!
knipex wrote: » To be fair the wording I got was 1 meter from where the cable penetrated the building fabric so in your case 1 meter from where it comes out of the duct..
dlmo wrote: » Am I nuts taking this approach or should I just ask the installer to pull the fiber from the external junction up the ducting in the cavity, across the attic and down into the office? Mo.
dlmo wrote: » I'm thinking that I would buy a length of pre-terminated fiber, connect it to the ODP, run it from the junction box up the cavity to the attic (in a duct) and drop the other end of the fiber in my upstairs office to the ONT. From there I have CAT 5 to the downstairs patch panel. Does anybody know 1) the type of fiber connector that the cable betwen the ODP/ONT uses and 2) where I might source a pre-terminated length of this of approx 25m?
dlmo wrote: » My area is now FTTH enabled and Eir have been at the door taking orders. I think I'll have some installation challenges as my line 'terminates' in an external junction box from where it goes over a CAT5 cable to a mini-patch panel. The route that the CAT5 takes (around windows and doors in a cavity wall) makes the prospect of pulling the fiber unlikely. I can't go through the wall from the external junction box as the inside is a tiled toilet - would look terrible and no power sockets anyway. I'm thinking that I would buy a length of pre-terminated fiber, connect it to the ODP, run it from the junction box up the cavity to the attic (in a duct) and drop the other end of the fiber in my upstairs office to the ONT. From there I have CAT 5 to the downstairs patch panel. Does anybody know 1) the type of fiber connector that the cable betwen the ODP/ONT uses and 2) where I might source a pre-terminated length of this of approx 25m? Am I nuts taking this approach or should I just ask the installer to pull the fiber from the external junction up the ducting in the cavity, across the attic and down into the office? Mo.
chewed wrote: » Has anyone had any issues with eir on their chosen bundle? I went for the following bundle online. I even took a screenshot (glad I did!!!). Today I get a call from a customer care representative to go through my account. He tells me that my bill will be €58 for 1st 3 months and €78 per month thereafter! That's a €150 difference between the 2. [IMG]h ttp://www.boards.ie/vbulletin/attachment.php?attachmentid=418202&stc=1&d=1495635701[/IMG] When I queried this discrepancy with the guy on the phone he said that even the online orders have to be processed manually when they're received. I have nothing but bad feeling about eir and their incompetence. Even after I placed the order online, I never received a mail back to confirm my order. If I order from any other eCommerce site, I always get a confirmation mail about my order with full cost breakdown. Absolutely nothing from Eir! It's obvious they're trying to pull a fast one here!
Johnboy1951 wrote: » Is it normal to apply two separate discounts as shown in your pic? I would not have expected that TBH.
chewed wrote: » Has anyone had any issues with eir on their chosen bundle? I went for the following bundle online. I even took a screenshot (glad I did!!!). Today I get a call from a customer care representative to go through my account. He tells me that my bill will be €58 for 1st 3 months and €78 per month thereafter! That's a €150 difference between the 2. When I queried this discrepancy with the guy on the phone he said that even the online orders have to be processed manually when they're received. I have nothing but bad feeling about eir and their incompetence. Even after I placed the order online, I never received a mail back to confirm my order. If I order from any other eCommerce site, I always get a confirmation mail about my order with full cost breakdown. Absolutely nothing from Eir! It's obvious they're trying to pull a fast one here!
Barry122 wrote: » Can anybody help me? I was supposed to get ftth installed today but my neighbour refused to allow the technician to install the new fibre line as the telephone pole is in their garden and that the phone lines ruin their view. The technician couldn't do anything about that. Seriously???? They can't do that? And I'm not the only one down the lane that wants ftth, its these neighbours who are blocking access to fibre.
dlmo wrote: » Does anybody know 1) the type of fiber connector that the cable betwen the ODP/ONT uses and 2) where I might source a pre-terminated length of this of approx 25m?
