Gonzo wrote: » cancel the order and maybe sign up to Digiweb instead if it's proven this difficult, plus you will also end up with a far better modem with wifi that actually works.
chewed wrote: » Cheers Gonzo. I may just do this. I'll check them out. Was digiweb an option for you?
Gonzo wrote: » it was an option. I went with Eir as we were with them anyway for ADSL and I wanted to keep the 'free' BT Sports pack on the Sky dish. I remember before ordering reading about all sorts of problems with the F2000 but the wifi on it is even worse than I'd ever imagined. Happy enough with everything apart from the modem.
chewed wrote: » According to Digiweb, they charge €199 activation fee and the smallest contract I can choose is 18 months for a high speed FTTH contract! Though they do say they have unlimited downloads per month. I wonder do they have a FUP?https://www.digiweb.ie/ultrafast-ftth-broadband/ I'm not sure it's worth the extra €199 and being tied into 18 months. I could use that €199 and just buy myself a better modem and stick it out with eir.
Gooser14 wrote: » What's the monthly cost & contract duration for that plan?
Johnboy1951 wrote: » Nice to see my exchange moved up to Spring/Summer 2018 from Winter 2018.
Jpmarn wrote: » Winter 2018 seems to very common for a lot of exchanges. Does it mean January or February which would mean a downgrade for you or does it mean the other end of the year November or December?
More Music wrote: » Installation on Tuesday. Looking at it, the nearest pole is out on the road. I reckon my my house is just a bit too far to sling it directly. Also, my house is down a slope from the road making the gable too low I think. So on Tuesday I'm expecting to be told a pole will need to be installed closer to my house.
More Music wrote: » Well, the FTTH install was today. Got a really sound lad from KN. Did a great job. Real tidy install terminated exactly where required beside the gigabit network switch! Exactly how I would do it my own home (which it was). He took the time to discuss all the cable run options. No hassle with eir either, even came a day early. Original install was for Wednesday 10th.
Jpmarn wrote: » Does everybody that's following this thread and have an Eir Ftth connection using an F2000 router?
The Cush wrote: » You didn't require the extra pole then, there was no problem with the distance from the pole to the house?
More Music wrote: » Well, the FTTH install was today. Got a really sound lad from KN. Did a great job. Real tidy install terminated exactly where required beside the gigabit network switch! Exactly how I would do it my own home (which it was). He took the time to discuss all the cable run options. No hassle with eir either, even came a day early. Original install was for Wednesday 10th. Went with the 150Mbps package. So I'm happy, after coming from 5-10Mbps land. This particular government scheme works for me
Ron603 wrote: » This is such a backwards country, I signed the contract and now I can't get fibre because there's a tree branch in the way. I'm the one who's supposed to find out who owns that single tree and get it cut. They should check the premise before signing the contract ffs.
banjopeter wrote: » I had the same issue a week ago, now put back to 25th May. Contractors had already cleared trees for the initial main fibre run, but didn't do it properly. Crew that did the fibre run didn't bother reporting it, just pulled fibre through the branches. The installer was on his own, with only a ladder, so couldn't install. Frustrating indeed!
Gwynston wrote: » The good news is that although there weren't splitter boxes yet on my N.W. road out of the area, this morning I saw the largest collection I've spotted of KN vans and personnel round the corner from my house at the end of our line, including one guy gazing up at one of the poles. So hopefully we might be getting splitters today!
Cherrycola wrote: » I'm moving to a house that is ftth enabled already(current tenants have it) but I'm on a standard fibre broadband package at the moment, ?45 per month, I really don't want to switch to an eir extreme package where the cheapest option is ?70 after 3mths, does anyone know if it's possible to stick with standard efibre broadband 'up to 100mb' package? I don't need 150mb + speeds, I'll be quite happy with 100mb coming from 12mb!!! I honestly can't afford to spend another ?30 a month on broadband, rent is already going up by ?200!! Thanks
Cherrycola wrote: » I really don't want to switch to an eir extreme package where the cheapest option is €70 after 3mths
ED E wrote: » Its a separate tech completely so it'll depend on whats available. You could have a scenario where its: E70 for 150Mb or E45 for 7Mb
redfacedbear wrote: » There's a broadband only package for €55 PM on an 18 month contract. Still an increase but not €30. The likelihood is you are not going to get anywhere near the 100Meg if you opt for FTTC rather than FTTH.
Cherrycola wrote: Have you got a link to that? I can't see that package online. Only the €35 for 3 months and €70 thereafter
chewed wrote: » My whole installation process and dealings with Eir have been an absolute disaster so far! Was supposed to get installed 2 weeks ago. Rang several times, left on hold for over 5 minutes on each call. Had to get hold of a supervisor. They kept telling me that I got installed, but it was just the KN guy wiring up my telephone again! Eventually was told last Thursday they messed up my order and I have to cancel and then re-register. Called them yesterday and was told this still wasn't done. Got through to sales who promised they'd call me this morning with an update. Still no call yet! I'm having serious doubts about signing up to Eir!!!!
