nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Child Item

Hkc alarm rf low battery fault

scooby21

Hi I have a 4 year old hkc alarm system wireless with one wired pir sensor and a GSM unit it also has 2 fobs .I'm getting a fault saying "rf low battery contact engeer" I replaced all unit batterys checked voltage of main 12v battery and the 8v battery on bell box all okay.I was just wondering if the fault needs to be just deleted, some how?
I don't know how to access service menu to find location of Fault any guidance would be greatly appreciated..

Find more posts tagged with

Quick Links

Comments

Llamedos

Does anyone know how to reset the engineering code, the company who put mine is is long gone.

altor

scooby21 wrote: »

Yep that's what I have the bell has power supply with back up battery pack . I replaced the battery last night things did not go to plan
The fault remains on the panel and I
pressed a few wrong things in frustration I went into rf devices and default all rf devices so now I have removed all of the rf devices from system ðŸ˜
Any chance someone has a manual or link to a video for installation or how to 're enroll the rf devices ?

Ok so you have an external power supply with the round battery in the external bell?

If so have you looked at the power supply to see if this is causing the issue?

Adding devices is done in the RF device menu, add RF zone.
Scan for devices, when it picked them up, press quit, then open and close the lid on the device to enroll them on the system.

Take a note of zone location plus number you enroll the device to for programming the names and options later.

KoolKid

You're welcome. If you get a chance post up a picture of the external bell. I'm curious where the RF SAB error was coming from.

scooby21

Thanks for all the help so far I'll keep ye posted .

KoolKid

I have PMed you that manual.
Enrolment is easy enough and this should definitely show up where the error is coming from.
If you need any help come back to us.

scooby21

altor wrote: »

Have you an external power supply or cable from the panel going to that bell?

It sounds like you are talking about the round back up battery as opposed to the battery packs normally used with the wire free bells.
Especially with the voltage you are quoting.

Yep that's what I have the bell has power supply with back up battery pack . I replaced the battery last night things did not go to plan
The fault remains on the panel and I
pressed a few wrong things in frustration I went into rf devices and default all rf devices so now I have removed all of the rf devices from system ðŸ˜
Any chance someone has a manual or link to a video for installation or how to 're enroll the rf devices ?

altor

scooby21 wrote: »

Ok it's a 8.4v 320mah battery 320 bvhx7 I was getting 8.5v on the meter but I wouldn't mind changing it anyway just incase it's dropping when under load and to rule it out..

Have you an external power supply or cable from the panel going to that bell?

It sounds like you are talking about the round back up battery as opposed to the battery packs normally used with the wire free bells.
Especially with the voltage you are quoting.

KoolKid

scooby21 wrote: »

I wouldn't mind changing it anyway just incase it's dropping when under load and to rule it out..

At 4 years old I would recommend changing it now. Better to keep all the batteries at the same age & not let them get staggered.

altor

scooby21 wrote: »

Ok so I got the engineer code and managed to get the fault so it's " rf low battery " "sb1 sabb 1"
So am I right in saying that's the bell box outside?

Have you changed the batteries in the external bell?

KoolKid

Easy enough to change. You can disconnect the pack and change the batteries on the ground.

scooby21

Ok it's a 8.4v 320mah battery 320 bvhx7 I was getting 8.5v on the meter but I wouldn't mind changing it anyway just incase it's dropping when under load and to rule it out..

KoolKid

That's correct.

scooby21

Ok so I got the engineer code and managed to get the fault so it's " rf low battery " "sb1 sabb 1"
So am I right in saying that's the bell box outside?

altor

scooby21 wrote: »

Nope afraid not . I will contact company that fitted it and see if they have it and will give it to me .

If you have no joy, you could also try a default.
If not engineer locked you can just default the codes and keep all other programming.
The systems device status is the best option to find the fault when you get into engineer mode.

KoolKid

The most common ones forgotten are wireless keyfobs /panic buttons.

scooby21

KoolKid wrote: »

Let's know how you get on. Are you sure you are not missing a wireless device somewhere?

I did open the key pad panel as well but did not notice any battery in it ..should it have one that I might not have noticed?

KoolKid

Let's know how you get on. Are you sure you are not missing a wireless device somewhere?

scooby21

altor wrote: »

Have you the engineer code off the system?

Nope afraid not . I will contact company that fitted it and see if they have it and will give it to me .

scooby21

KoolKid wrote: »

The fault should clear itself.Have you a meter to check the battery voltages on all the devices? One might be iffy.
Engineer code would also be handy as it will tell you which device is the problem in the log.

Yep I have tested all batteries at this stage and all are good. The beeping has now stoped but the fault is still in the system .i will contact the company that fitted it helpfully they will be nice enough to give me the access code ..
Thanks

KoolKid

scooby21 wrote: »

Hi I have a 4 year old hkc alarm system wireless with one wired pir sensor and a GSM unit it also has 2 fobs .I'm getting a fault saying "rf low battery contact engeer" I replaced all unit batterys checked voltage of main 12v battery and the 8v battery on bell box all okay.I was just wondering if the fault needs to be just deleted, some how?
I don't know how to access service menu to find location of Fault any guidance would be greatly appreciated..

The fault should clear itself.Have you a meter to check the battery voltages on all the devices? One might be iffy.
Engineer code would also be handy as it will tell you which device is the problem in the log.

altor

scooby21 wrote: »

Hi I have a 4 year old hkc alarm system wireless with one wired pir sensor and a GSM unit it also has 2 fobs .I'm getting a fault saying "rf low battery contact engeer" I replaced all unit batterys checked voltage of main 12v battery and the 8v battery on bell box all okay.I was just wondering if the fault needs to be just deleted, some how?
I don't know how to access service menu to find location of Fault any guidance would be greatly appreciated..

Have you the engineer code off the system?