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Xbox One Elite Controller thread

CatInABox

Someone mentioned a while back that we should start a thread for the Elite Controller, perhaps in a joking manner, but it's not actually a bad idea. Any time anyone mentions that they're thinking about splashing out on this, everyone that owns one already seems to jump into the thread to talk about how utterly great it is (including myself), and it's starting to fill up the general thread.

If there's another load of Elite controller posts in one of the other threads, I'll move them in here.

With that out of the way, here's why the Elite is getting so many posts: It's an incredibly well engineered piece of tech. They've put a lot of thought into almost every single section of the controller, the weight is a little heavier than the standard controller, the triggers and shoulder buttons feel great, and the sticks seem a little tighter.

Then there's all the customisation you can do. The triggers can be set so they don't have as much travel, the d-pad can be swapped out, as can the sticks. You can add on paddles onto the back that can replicate the face buttons, meaning that you can press them without needing to take your thumbs off the sticks.

The entire thing can also be customised through an app, allowing you to swap buttons at will.

As to whether this will give someone an unfair advantage, it really won't. It's not going to automatically make you a better player, in fact, to get the most out of this controller, you'd need to be a pro player.

So why do I think it's still worth the massive amount of money? It's the premium feel of it. Going from the standard controller to the Elite is like getting out of your Opal Corsa and sitting behind the wheel of a brand new Mercedes. It's not going to make you a better driver, but it just feels so much better.

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qrx

I'm not so sure its Microsoft's fault. I could buy a Ferrari and burn out the clutch or something due to my driving style. Does that make Ferrari a crap car?

It is disappointing though to hear people are unhappy with the controllers. It's always been the xbox's strongest feature. Clearly something.has gone wrong somewhere, either a confidence issue with Microsoft products or an actual decline in build quality.

CatInABox

JoyPad wrote: »

While I appreciate the information, it wasn't quite what I was asking. I'm saying that the peeling of the rubber grip might not be so bad as to want to get a new controller, which could potentially have other issues, particularly issues that affect its functionality. Do you not agree with this?

Most of the issues with Xbox controllers are issues that seem to be specific to people, so if you suffer from broken controllers, then you're going to suffer broken controllers.

That's not to say that it's their fault by any means, whatever way the controllers are being manufactured isn't up to scratch for the way that those people hold/use their controllers. It's Microsoft fault, they should make controllers that are okay for 100% of people, rather than the 90 -95% of people.

JoyPad

While I appreciate the information, it wasn't quite what I was asking. I'm saying that the peeling of the rubber grip might not be so bad as to want to get a new controller, which could potentially have other issues, particularly issues that affect its functionality. Do you not agree with this?

[Deleted User]

It's a 1 year warranty on all Xbox accessories here in Ireland

Once you can send in PoP there should not be any issue...

FAILSAFE 00

JoyPad wrote: »

In another thread, I heard this:

My Elite has the same issue, but it never occurred to me to get it replaced. I figured it would be "wear & tear" kind of thing. Having had no functional issues with the controller before, I worry that a replacement might have such problems, whereas I can easily live with a bit of rubber peeling off at the back.

Any advice before my year of warranty lapses?

When you contact support and mention the issue they will understand and state its a known issue.

Take a picture of the peeling.

Scan or take a picture of your proof of purchase.

Write down the serial number of your Xbox One. (They just ask, I don't know why they need it)

Remove the battery from the elite controller to take note of its serial number.

Go here. Sign into your Microsoft account and use the chat feature.

https://support.xbox.com/en-IE/contact-us?NavigationPath=/en-IE/xbox-one/accessories/servicing-elite-controller

Explain the issue and attach your proof of purchase along with an image of the peeling. They will then ask for the other things I mentioned.

JoyPad

In another thread, I heard this:

FAILSAFE 00 wrote: »

I just verified with Xbox support. The elite has a 1 year warranty as does all Xbox accessories.

I knew because on my own Elite controller the grip at the back was starting to peel on the 11th month so I returned it and Xbox gave me a new elite controller.

My Elite has the same issue, but it never occurred to me to get it replaced. I figured it would be "wear & tear" kind of thing. Having had no functional issues with the controller before, I worry that a replacement might have such problems, whereas I can easily live with a bit of rubber peeling off at the back.

Any advice before my year of warranty lapses?

runawaybishop

Warranties are in addition to your statutory rights, if an elite controller falls apart after 13 months you can still get it replaced, for free.

First I have heard about the S having network issues, I haven't come across it and I would have access to a few more consoles than the normal home user.

Back on topic, e3 on Sunday will be the official console reveal, it is being kept under very strict wraps until then.

FAILSAFE 00

Blazer wrote: »

Apparently in Ireland it's a 2 year warranty , must check it out as I'm on my second elite controller .
Dealing with ms was a pain though in trying to return my first one so I just gave up in the end. Must send both of them off for repair or replacement including the one s.

I found it was incredibly simple and pleasant.

One support chat. Attached my proof of purchase and the controller serial number as requested.
They emailed me a shipping label for UPS. I phoned UPS and arranged collection. 10 days later I had a new Elite controller.

*apologies for going off topic guys.

FAILSAFE 00

Blazer wrote: »

Only if you buy it as a console bundle. Buying it standalone only gives you 3 months from what I could find. Must double check though. But try and register a standalone controller on the Xbox Ireland site... you can't.
And google Xbox elite disconnects, forums are full of people having issues with the wifi card in the one s.

Standalone, bundled. All the same.

As I said, I verified with Xbox support. It's a 1 year warranty for the Xbox One Elite controller and all Xbox One accessories.

You don't need to register the controller on the website for your warranty to be valid. You just need proof of purchase. That's all.

Blazer

Blazer wrote: »

Only if you buy it as a console bundle. Buying it standalone only gives you 3 months from what I could find. Must double check though. But try and register a standalone controller on the Xbox Ireland site... you can't.
And google Xbox elite disconnects, forums are full of people having issues with the wifi card in the one s.

Apparently in Ireland it's a 2 year warranty , must check it out as I'm on my second elite controller .
Dealing with ms was a pain though in trying to return my first one so I just gave up in the end. Must send both of them off for repair or replacement including the one s.

Blazer

FAILSAFE 00 wrote: »

That's not true.

Microsoft give at least a 1 year warranty on the Elite Controller.

Also its the first I am hearing about a WiFi issue with the One S.

Only if you buy it as a console bundle. Buying it standalone only gives you 3 months from what I could find. Must double check though. But try and register a standalone controller on the Xbox Ireland site... you can't.
And google Xbox elite disconnects, forums are full of people having issues with the wifi card in the one s.

FAILSAFE 00

I just verified with Xbox support. The elite has a 1 year warranty as does all Xbox accessories.

I knew because on my own Elite controller the grip at the back was starting to peel on the 11th month so I returned it and Xbox gave me a new elite controller.

TitianGerm

Blazer wrote: »

The elite controller is hugely flawed with lots of issues like bumper buttons and disconnects. Microsoft only give a 3 month warranty with it and most of these issues happen outside of it. Add to that the wifi card issues with the one s and the fact I'm on my 2nd elite controller which already has issues I'm very hesitant to go for the Scorpio. I already have a high end pc and since I have an nvidia shield I can stream to it from my pc and use that controller or just play the games on the pc itself.

Never had a disconnect with my Elite pad, also have over 1000 hours use on it and no problems with bumpers or thumbsticks.

My One S doesn't seem to want to connect to the WiFi in my house but i have it wired anyway so no big deal, will see about getting a replacement though.

If your in the US you get a 3 month warranty on the Controller but in Ireland you have a 12 month warranty.

kunst nugget

mcgovern wrote: »

I think its a 3 month warranty but in Ireland your consumer rights override the warranty.
I did get an original Xbox One controller replaced by them a good bit after 3 months, but I did have to quote some Irish and EU law at them.

Yeah, it seems to be only an issue for people in the states as EU law would win out over here. Wonder what will happen to UK consumers with Brexit.

mcgovern

kunst nugget wrote: »

A lot of people online saying it's only a 3 month warranty.

I think its a 3 month warranty but in Ireland your consumer rights override the warranty.
I did get an original Xbox One controller replaced by them a good bit after 3 months, but I did have to quote some Irish and EU law at them.

kunst nugget

FAILSAFE 00 wrote: »

That's not true.

Microsoft give at least a 1 year warranty on the Elite Controller.

Also its the first I am hearing about a WiFi issue with the One S.

A lot of people online saying it's only a 3 month warranty.

Mickeroo

I presume it's this issue: http://www.boards.ie/vbulletin/showthread.php?t=2057635807

WarpAsylum

FAILSAFE 00 wrote:

That's not true.
Microsoft give at least a 1 year warranty on the Elite Controller.
Also its the first I am hearing about a WiFi issue with the One S.

Likewise!
And I've never had any issue with either...

FAILSAFE 00

Blazer wrote: »

The elite controller is hugely flawed with lots of issues like bumper buttons and disconnects. Microsoft only give a 3 month warranty with it and most of these issues happen outside of it. Add to that the wifi card issues with the one s and the fact I'm on my 2nd elite controller which already has issues I'm very hesitant to go for the Scorpio. I already have a high end pc and since I have an nvidia shield I can stream to it from my pc and use that controller or just play the games on the pc itself.

That's not true.

Microsoft give at least a 1 year warranty on the Elite Controller.

Also its the first I am hearing about a WiFi issue with the One S.

Blazer

Andrew76 wrote: »

Pretty sweet specs for a console alright. Wonder will they bundle an Elite controller with it, beastly combo.

The elite controller is hugely flawed with lots of issues like bumper buttons and disconnects. Microsoft only give a 3 month warranty with it and most of these issues happen outside of it. Add to that the wifi card issues with the one s and the fact I'm on my 2nd elite controller which already has issues I'm very hesitant to go for the Scorpio. I already have a high end pc and since I have an nvidia shield I can stream to it from my pc and use that controller or just play the games on the pc itself.

jayo26

WarpAsylum wrote: »

Please satisfy my curiosity

Bet ya it's a night club where everyone goes in and gets pissed and plays xbox.

WarpAsylum

runawaybishop wrote:

We use about 150-200 controllers.

Please satisfy my curiosity

WarpAsylum

baby and crumble wrote:

OMG. I love it. The paddles are taking a bit of getting used to (stupid muscle memory!) but once I get over that I can see it making a massive difference.

Yep, they take some getting used to, but it's SO worth it!!
...Just like that Argos deal

baby and crumble

I got one in the Argos deal.

OMG. I love it. The paddles are taking a bit of getting used to (stupid muscle memory!) but once I get over that I can see it making a massive difference.

Even my GF thinks it's sexy and suddenly has started playing Mass Effect with it... Hmmm... :pac:

Stone Deaf 4evr

runawaybishop wrote: »

We use about 150-200 controllers. 5-7 of them developed left thumb drift and they were all the day one controllers. You must be really hammering your controllers.

have you any job for him as a QA tester?

my day 1 developed a drift as well, any others I've gotten since have all been grand. (1 elite and 2 standards)

runawaybishop

Liamalone wrote: »

Well thankyou Gizmo, in this small pool of data it's good to hear from you lol. The One controller is a better 'controller' but it's an 'inferior' controller imo. Thank goodness I got the 'Elite' on a deal and returns are easy or else I would be well annoyed.

7+ years and not one Xbox 360 controller faulty.

Edit: forgot to add the old adage, 'if it's heavier, it must be better'

We use about 150-200 controllers. 5-7 of them developed left thumb drift and they were all the day one controllers. You must be really hammering your controllers.

TitianGerm

WarpAsylum wrote: »

Man, I've never used crouch for anything else other than messing

....until yesterday. I used it to duck behind the centre piece at the first capture point in Temple of Anubis to avoid a "high noon".

The McCree got POTM for it, and it was cool seeing my head in danger and then just duck out of trouble.

I'll definitely put more stock in it now!

I always hide behind the payload when Solider etc ult. It's easy to dodge.

WarpAsylum

emmetkenny wrote:

Then on the paddles I've jump, crouch, ult and reload.

Man, I've never used crouch for anything else other than messing

....until yesterday. I used it to duck behind the centre piece at the first capture point in Temple of Anubis to avoid a "high noon".

The McCree got POTM for it, and it was cool seeing my head in danger and then just duck out of trouble.

I'll definitely put more stock in it now!

WarpAsylum

I found there was a little bit of shift up and down on each paddle right out of the box.
I don't mind it, as it just allows a little bit of give as I'm never using my finger tips for a perfect press, I use about half way up each finger.

um7y1h83ge06nx

Anyone have any paddles that are getting a little loose?

My long paddle for the X button is now tending to shift a little up and down along the back of the controller recently - rather than just in and out to click the little button. Nothing major, just slightly annoying when I notice it.

I bought it in Argos in December so am definitely keeping the receipt safe.