FAILSAFE 00 wrote: » What do we have here?
Carroller wrote: » My controller keeps disconnecting when I press the right thumb stick. I got it in GameStop in July using my debit card and using the GameStop rewards card. Would I still be able to get a replacement receipt. Xbox support need it to verify the time I bought it. Or even better what are the chances of GameStop exchanging the faulty one
Adventagious wrote: » Sorry to hear that. I would imagine that GameStop may refer to MS support for the replacement, as GameStop's policy is to only take care of hardware replacements for the Elite Controller for up to 3 months after purchase. You may squeak in depending on date of purchase. If they refer to you MS try doing the online chat support, i found it to be pretty straightforward as long as you have serial numbers etc.
emmetkenny wrote: » But the retailer should replace, repair or refund for up to 24 months.
Adventagious wrote: » Tried that line and the normally nice staff were adamant this was their and MS's policy. I'm terrible at confrontation though - could always try putting your foot down and making a stand for the consumer!
emmetkenny wrote: » It doesn't matter if it's their policy or not. Sales of Goods Act is what applies and the product is expected to last and be useable for a reasonable time (generally 2 years is the time frame mentioned) and who you purchased with is the person you deal with.
Liamalone wrote: » As said, go in and stand firm, check that they have a replacement in stock first so they can't say no because they're out of stock or some bs. 9 day turnaround? I sent a standard controller back to MS on three occasions, 21 days was the quickest turnaround I got.
j14 wrote: » Got my Elite yesterday...it just feels better quality than any of my other controllers. Still have to sit down and have a proper session with it but I like it already.
FAILSAFE 00 wrote: » To get the best out of it be sure to use the Xbox accessories app. It will allow you to customise the controller.
jayo26 wrote: » Never mind with your sound advice just give the man a bloody knighthood.
FAILSAFE 00 wrote: » Arise Sir j14 of Boards. Peasants, no more. *You may join the other brothers at the tavern where we have some fine ale.
Carroller wrote: » GameStop changed my controller for me in the end. Fairly helpful too. I don't think I'd purchase one again if it died for the price it is. Feels much better but I don't think I've used the paddles once. What do people use them for
Stone Deaf 4evr wrote: » my own personal setup is as follows - viewed as if the controller was in your hands top right is for jump bottom right is for crouch top left is for boost (halo 5) - every other game its a second jump bottom left is reload If I click in the right thumbstick it switches weapon. it takes a while to get used to, but I'd never plan an FPS without one again. Play through a single player campaign with that setup and y the time you're finished you'll be after getting all the panic button pressing out of the way. for example in titanfall 2, you can jump to a wall, shoot, jump off, reload and into a slide, all without ever losing control of where you are looking / aiming.
Carroller wrote: » .... What do people use them for
Fingleberries wrote: » Elite is currently down to £99.99 on Amazon (approx. €119)
