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Child Item

Aldi and Lidl checkout system

Commotion Ocean

I regularly go to a local Aldi and Lidl and in principle, the queuing system is excellent.

Lob your stuff on the conveyor belt, move to end of the checkout, your stuff is quickly scanned through and you (just as quickly) put the stuff back into the trolley and pay.

Move to the preparation window sill things at the end and repack and organise there.

What p1sses me off about Aldi and Lidls here is that most people are organising and packing at the end of the tills.
The whole mantra of Lidl and Aldi is efficiency, which thus translates into cheaper goods due to less dwell time and wasted time. There is no justification to have more tills open in Lidl / Aldi if people just copped on and stopped packing at the till.

THAT'S WHAT THE WINDOW SILLS ARE THERE FOR :mad:

I've been to Aldi and Lidl in Germany and the Netherlands and you'll get dirty looks for holding up the system. People there actually respect the system there.

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Sam Kade

heldel00 wrote: »

Oh believe me I try to avoid it as much as I possibly can but no denying there are bargains to be had.
I always seem to have a bad experience when I go to Aldi. For example the last couple of times I have been there I got rammed with a trolley and left the store limping with a busted ankle and only the other day I walked into someone's yawn! A really dirty smelly yawn that just stunned me and made me want to retch!
Now I know this could happen in any supermarket but I just seem to be very unfortunate when I go to Aldi.

You walked into someone's yawn a smelly one, did you go down their throat? Because people suck in air when they yawn.

heldel00

Sam Kade wrote: »

You walked into someone's yawn a smelly one, did you go down their throat? Because people suck in air when they yawn.

And they also release that air!!!

Capt'n Midnight

How to do rounding properly :pac:

http://i.imgur.com/6hX7Kqu.jpg

the groutch

Capt'n Midnight wrote: »

How to do rounding properly :pac:

http://i.imgur.com/6hX7Kqu.jpg

https://frinkiac.com/meme/S02E13/585406/m/IEkgbmVlZCBhCiBwcmljZSBjaGVjayBvbiB0d28KIGdyYXBlcy4gWWVhaCwgeW91IGhlYXJkCiBtZSwgUGhpbC0tIHR3byBtZWFzbHksCiBzdGlua2luZyBncmFwZXMu

brooke 2

Winterlong wrote: »

The systems they have in place at Lidl/aldi dont bother me to be honest.
And the staff are always friendly, more so than in tesco, but not as friendly as in supervalue IMO.

But reading this thread about people putting their trolley in the queue while they then continue shopping.
FFS, that would drive me nuts. Fair enough forgetting one item and explaining and dashing. But doing a full shop while having a trolley in the queue - nah!

I have never seen that happening!

vicwatson

Today I saw it all in Aldi, a cheeky bastard came up in the next aisle and said to the customer ahead, "do you mind if I skip ahead as I've only a couple of things" - he's taking things to the next level, have no problem if invited but to ask if they can skip ahead? Feck right off - dude never heard of the queueing system in life

fryup

^^^^^^^^

no harm in asking surely?

OldMrBrennan83

This post has been deleted.

MrDiyFan

I don't have any problem with people asking

I usually offer anyhow. Especially in aldi as it doesn't have express checkouts.

Nermal

Some halfwit in Lidl today decided to have a bit of 'banter' with the cashier marvelling at how cheap his shop was. After painstakingly packing everything in the box he'd nabbed from the store he made a production of asking to pay by card, finding it, and having a bit more 'banter' about entering the cashier's PIN instead. My blood pressure was dangerously high. It was relieved somewhat when the dope traipsed out of the place after wishing us all a 'happy easter'...

Elliott S

the_pen_turner wrote: »

I would make an educated guess that a sill packer takes at least twice if not 3 times longer to go from till to leaving the shop

I'm happy enough with it taking marginally longer on the packing end to get through the scanning and paying part quicker. Packing at the sills most definitely gets people through the tills quicker. Without a doubt. For this alone, sill-packing is worth it. Overall, the time spend at the tills would be the same, I'd say, and I'd rather the longer bit of time to be at the end once the shopping is paid for rather than waiting in line to pay. Packing at the till slows down the rate at which people go through the tills. If you think you save time by packing at the tills, you don't. It's a false time-saving economy. Luckily people have copped this in every Lidl and Aldi I shop in.

Elliott S

vicwatson wrote: »

Today I saw it all in Aldi, a cheeky bastard came up in the next aisle and said to the customer ahead, "do you mind if I skip ahead as I've only a couple of things" - he's taking things to the next level, have no problem if invited but to ask if they can skip ahead? Feck right off - dude never heard of the queueing system in life

I have no problem with people asking this and indeed have seen it happen plenty, and have done it myself. It's pretty commonplace, I find.

the_pen_turner

Elliott S wrote: »

I'm happy enough with it taking marginally longer on the packing end to get through the scanning and paying part quicker. Packing at the sills most definitely gets people through the tills quicker. Without a doubt. For this alone, sill-packing is worth it. Overall, the time spend at the tills would be the same, I'd say, and I'd rather the longer bit of time to be at the end once the shopping is paid for rather than waiting in line to pay. Packing at the till slows down the rate at which people go through the tills. If you think you save time by packing at the tills, you don't. It's a false time-saving economy. Luckily people have copped this in every Lidl and Aldi I shop in.

there is a lot of doubt .
I disagree 100%.
most delays are not caused by whether you put the food in the trolley in an organised way or whether you just randomly put it in. the food still has to go into the trolley to be packed at the sill.

if you remove all the pointless variables like not being ready with eh money then there will be no difference to the time to go through the till for a group

packing at the sill only adds time to the customer and save no time for ant one else

Fred Swanson

This post has been deleted.

misstearheus

I hate how they talk to each other in their own language across the Tills. In. Ireland. And now they talk to Customers in their own language. In. Ireland. Dunno how they pick them out they just seem to know that Customer is one of them...

Jimmy Garlic

misstearheus wrote: »

I hate how they talk to each other in their own language across the Tills. In. Ireland. And now they talk to Customers in their own language. In. Ireland. Dunno how they pick them out they just seem to know that Customer is one of them...

Because they just scanned enough jars of pickles and mayonez to know that customer is true Slav.

Annasopra

Patww79 wrote: »

This post has been deleted.

Because they are moving people from till duty to other work

Annasopra

Patww79 wrote: »

This post has been deleted.

Feck off to tesco then and leave the rest of us humans to shop at our own pace

OldMrBrennan83

This post has been deleted.

Sam Kade

heldel00 wrote: »

And they also release that air!!!

Which gives you plenty warning to get out of their way. When you see them sucking in move before they exhale

homerjay2005

dbagman wrote: »

how hard is it to have your empty bags open in the trolley ready to go? I always pack at the till. whats the point in putting the stuff in the trolley twice?

ireland in general, is full of people who have no consideration for anybody else. it really is amazing just how many people are in their own world when it comes to holding up other people.

[Deleted User]

You're all missing the point!
Windowsill packing allows you to discard unwanted packaging.

I toddle to the window & take off all the crap plastic etc that doesn't need to be there, throw it in the bin, then just take home what I want.

Advbrd

I have two large trolley bags that I got in lidl. They clip on to both sides of the trolley and have built in compartments for frozen food. As the goods are scanned, I drop them into the bags, the same way you would drop them into the trolley: scanning complete, packing complete, no one held up, no need to pack at window, simple.

maximum12

misstearheus wrote: »

And now they talk to Customers in their own language. In. Ireland. Dunno how they pick them out they just seem to know that Customer is one of them...

It's the same as when you're in a foreign country and you see the bacon and cabbage head walking in the opposite direction and you just know they're Irish.

Elliott S

the_pen_turner wrote: »

packing at the sill only adds time to the customer and save no time for ant one else

Disagree, sill-packing makes getting through the tills much faster.

sonofenoch

I died several times watching this

https://www.youtube.com/watch?v=eU3X0TOvKCo

Fred Swanson

This post has been deleted.

[Deleted User]

Elliott S wrote: »

Disagree, sill-packing makes getting through the tills much faster.

It simply does not in my experience but that's beside the point really, the aim of shopping is to get the food home and packing at the till gets you to your car and home faster as you handle every item less often and are walking out the door while a sill packer begins to unload their trolly into bags.

I think sill packing is a stupid system and nothing will change my mind on that. I'd much prefer Aldi put in proper tills with space at the end rather than a window sill.

Elliott S

Jenny Deafening Topaz wrote: »

It simply does not in my experience but that's beside the point really, the aim of shopping is to get the food home and packing at the till gets you to your car and home faster as you handle every item less often and are walking out the door while a sill packer begins to unload their trolly into bags.

It doesn't get you to your car faster, you just think it does. Everyone gets through the tills faster with sill-packing, this is without doubt. Like, it's not even close, and I've done both many times. So quicker through the tills and maybe marginally longer packing time. Overall, that is a net faster process than everyone packing their shopping at the end of the till. I don't really understand how people can be so short-sighted and stubborn about this. Why would you not want to do it the quicker way?

Oh and Aldi and Lidl won't EVER provide the space at the end of the tills because they know the above system is the one that makes sense. In fact, I can envisage other supermarkets in the country following suit in the future.

Elliott S

Actually, this thread illustrates to me why inefficient systems are kept in places for years in all kinds of settings and industries. People don't seem to want to welcome change or admit that the way they were doing something wasn't the optimal method. Being "right" is more important to them than changing things for the better.