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Amazon Echo FAQ

Dr. Dre

Any fellow Irish users of this device?

It should be top of your list if you're into gadgets

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loughrey2887

You can't download it directly from the stores as it's not available in Ireland. If you have Android you need to sideload it on for a website like Aptoide. If you have an iPhone you need to change the app store region to the UK. You can also use the desktop version at alexa. amazon. co. uk

mccaffm

Have just brought one back from the States to discover I can't download app from either amazon.com or even .co.uk now that they're selling the Echo. How can I connect it up without the app? Have just seen above reply. Does that mean I download Aptoide and then get Alexa through it? I tried using my laptop to set up from .co.uk but the first thing it did was get me to select the Amazon network in my wifi settings on the laptop but then it would go no further. I couldn't understand how to get it to pick up my wifi that way. As you can tell I'm not that techie..

[Deleted User]

http://alexa.amazon.co.uk

jobless

I managed to get the app installed via aptoide... As for stations I can it to recognise most of the main ones bar newstalk...

BobbyT28

jobless wrote: »

I managed to get the app installed via aptoide... As for stations I can it to recognise most of the main ones bar newstalk...

Jesus your doing well cause none of us can't get Alexa to recognise Newstalk hahaha

BobbyT28

mrcheez

Cabaal wrote: »

It was never going to be equal to a Sonos, nobody ever said it was in any reviews

Hmm bk linked to a review that said it was up to the quality of a Sonos and he was pretty vehement about defending the speaker quality... anyway was just curious.

Will be following this thread with interest to see if the Echo really does everything else it promised or if the Google offering is better.

jobless

BobbyT28 wrote: »

Jesus your doing well cause none of us can't get Alexa to recognise Newstalk hahaha

BobbyT28

I tried what was suggested above 'play radio newstalk Ireland' and it worked a couple times... Hit and miss

tonylee

jobless wrote: »

I tried what was suggested above 'play radio newstalk Ireland' and it worked a couple times... Hit and miss

Echo issues apart, I've often had problems with Newstalk on many internet services/apps including TuneIn. Link seems far less stable than RTÉ, BBC etc . So maybe not all Alexa's fault!

nakano3153

I've set the default music library to Spotify but still need to say "on Spotify" at the end of music requests.
Anyone else experiencing this or know what's going on?

[Deleted User]

Having a problem with TuneIn. I unplug some of the major stuff at night before going to bed. Plugged the Echo back in this morning. Today when I ask for a station that I asked for yesterday I get "sorry can't find that station". If I ask for something new then there's no problem. Worried.

yabadabado

nakano3153 wrote: »

I've set the default music library to Spotify but still need to say "on Spotify" at the end of music requests.
Anyone else experiencing this or know what's going on?

Yup I have the very same problem.

jobless

yabadabado wrote: »

Yup I have the very same problem.

Me too

Cabaal

Finally got my Hue lights, painless setup for both the Hue and the Echo using the Hue's lights.
Wife isn't a big fan of gadgets but she's liking the ease of use of the whole setup

mccaffm

Do I need to register my Echo with Amazon. I bought it in store in States and brought it back with me so not ordered through Amazon?

Cabaal

mccaffm wrote: »

Do I need to register my Echo with Amazon. I bought it in store in States and brought it back with me so not ordered through Amazon?

If you want to use it then yes it must be registered with Amazon,

If it was purchased from Amazon.com then unless the gift option specifically stating it was not for the purchaser was selected during checkout then it will have been automatically registered to the account belong to the person who bought it.

The exact same thing applys for FireTV's and Kindles

NakedDex

I still have not managed to get it to change time zones since it arrived. I have it set to an address in Dublin, despite being in Limerick. I can live with saying "in Limerick" when asking for weather, but I still cannot for the life of me get the time zone to change from somewhere on west coast US, which is stopping me from using alarms. Anyone have any ideas?

In other news, WeMo socket integration is seamless and fast. A couple more of those and some Hue bulbs will be my next pickup if I can get the damn clock sorted.

[Deleted User]

NakedDex I'm in Limerick too and had no such problems. Once I entered my wifi key it set things automatically. Could there be a wonky setting on your modem or something? Very bizarre.

I changed my address from my Parcel Motel one to a Dublin address but I still have to specify "Limerick" for the weather.

NakedDex

Yeah I'm not understanding why it won't change. It's driving me demented, much to the amusement of my better half. I've tried power cycling it a dozen times, and changing the address to a UK one, then a US one, and back to a Dublin one. If I check the list for local radio stations on Tunein, it does show local Limerick stations, but it still refuses to change the time.
I contacted Amazon several times, with no luck. They seem to not want to field any questions on these things.

I might try doing a factory reset on it this evening and starting from scratch (assuming there's actually a factory reset option...).

Cabaal

NakedDex wrote: »

Yeah I'm not understanding why it won't change. It's driving me demented, much to the amusement of my better half. I've tried power cycling it a dozen times, and changing the address to a UK one, then a US one, and back to a Dublin one. If I check the list for local radio stations on Tunein, it does show local Limerick stations, but it still refuses to change the time.
I contacted Amazon several times, with no luck. They seem to not want to field any questions on these things.

I might try doing a factory reset on it this evening and starting from scratch (assuming there's actually a factory reset option...).

If you're going to factory reset, may I also suggest you de-register it from your Amazon account and then re-register it as well

NakedDex

Good call. I'll do that beforehand. I might even try de-register and re-register before the reset, to see if that makes a difference.

Zilog

reni10 wrote: »

Does anyone have the non applekit enabled Netatmo Thermostat and can they confirm that the Echo works fully with it?

I have two of them (older non-Homekit) and it found them easily.
Have only had short time to 'play' with the Echo but could change the temperature of the thermostats no problem using the Echo.

cichlid child

Sorry a bit off topic
Hi Thinking of getting the Echo and hue lighting starter kit.
I want to make sure I order the right bulbs.
Does anyone know what the Small size (Edison Screw Bulbs)screw in bulbs are called

donegal.

cichlid child wrote: »

Sorry a bit off topic
Hi Thinking of getting the Echo and hue lighting starter kit.
I want to make sure I order the right bulbs.
Does anyone know what the Small size (Edison Screw Bulbs)screw in bulbs are called

https://www.google.ie/search?q=Small+size+(Edison+Screw+Bulbs&oq=Small+size+(Edison+Screw+Bulbs&aqs=chrome..69i57&sourceid=chrome&ie=UTF-8

cichlid child

Thanks Donegal. Lucky I asked as I think i need the Candelabra and not the small screw ones

paulbok

cichlid child wrote: »

Sorry a bit off topic
Hi Thinking of getting the Echo and hue lighting starter kit.
I want to make sure I order the right bulbs.
Does anyone know what the Small size (Edison Screw Bulbs)screw in bulbs are called

At this stage, I'd hold off until tomorrow night before ordering an Echo, Google announcing their version then.
Fire away on the hue though, great system

mccaffm

Thank you. Now understand that once I get it connected I can register it then.

Corholio

Having trouble setting my location to Ireland for weather etc? What did people enter in the address? especially in the zip code part.

Kept telling me it couldn't find it.

jobless

i set up my alexa last night and unplugged it.... now when i log into alexa.amazon.co.uk it reroutes to alexa.amazon.com.... this happen to anyone else?

Corholio

jobless wrote: »

i set up my alexa last night and unplugged it.... now when i log into alexa.amazon.co.uk it reroutes to alexa.amazon.com.... this happen to anyone else?

I got mine today and it went to the amazon.com one, this maybe the problems im having with the location.

It seems there is a known issue, and a lot of UK Echos have had to be changed over from US settings to UK by Amazon.

https://amazonechouk.com/2016/09/28/how-to-change-us-echo-to-uk/

NakedDex

Welp, still no luck with the time zone. Interestingly, it's only now that I've realised I'm getting the US voice for Alexa, as when I did the reset on it, it had a UK voice. Once it completed setup, it switched back to the UK voice.
I'm utterly baffled now. I've tried everything from a hard reset, to de/re-registering, random addresses... I'm completely out of ideas.

Update:
A late night call to Amazon has yielded a potential fix for anyone having similar troubles. It turns out my account was defaulting to the US site in the back end, as that was the way Kindle had been set up. This can be changed by going to Amazon.com, hovering over the "Your account" tab, and going to "Manage your content and devices". From here, there are three tabs on the screen. Click the "Settings" tab and you'll see a "Country settings" section; change this to United Kingdom. Once done, go to the "Your Content" tab where you'll see a message with a link saying "Learn more... at amazon.co.uk". Click that link and it'll take you to the .co.uk digital content page, where you'll find a button in the middle of the page marked "Transfer your Kindle account to Amazon.co.uk"; click that link, and reset your Echo.
After the reset, your Echo should be reset to the full UK account, along with the UK voice pack, and GMT time. If it didn't work - as mine didn't initially - de-register the device, and then re-register it. This should clear the old settings for location and pull you in; again, this didn't initially work for me (but wait, there's more!). Once back connected and ready, go to the settings for your Echo device in the web page. Clear out the address bar, and type "BT36 4" (the space is important) into the postcode box, and hit enter. This is the postcode area for the Nightline Depot on your Parcel Motel account. It'll recognise this, plus the fix above, and immediately switch to GMT (ask Alexa the time to confirm UK voice and time zone).

Sorted!