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Pyronix v2 GSM dialler

Kamp012

Hi
My GSM dialler keeps saying initialising until I power it down and back up again. This has happened twice in last 5 days.

Please advise as to what may be wrong.
Thank you
Tom

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syklops

Ask a mod to have this moved to Home Security Systems.

KoolKid

Moved from Information Security

Is it possible the sim has expired.
Try remove the sim and test it inin a phone.

Kamp012

New sim was put in with 20 credit on 2nd June.

KoolKid

Can you confirm that the sim is ok by testing it in a phone.?

Kamp012

Hi.
I did get the GSM to send a text message and this worked. I also tested the SIM card in my mobile and that worked too. The sim has 10 balance.

Kamp012

I tried the sim in my mobile in it works fine. The sim has a balance of over 10.

Kamp012

Yes the SIM card works in my mobile.

KoolKid

And the Pin is turned off?
My next step would be to check the signal at the location and the aerial connections.

Kamp012

Hi.
Yes the pin is turned off. I was getting 3 bars for mobile signal but I have now repositioned the antenna and now getting 4 bars. Could the low signal may have been an issue? I will check the antenna connection.

Thank you

KoolKid

3 bars should be fine. Power it down and up again & see if there is any change.

Kamp012

It's working ok at the moment since I last powered it down. I am just wondering if when mobile signal drops and the box goes into initialising mode.

KoolKid

It should really recover the connection itself.
What network are you on?

Kamp012

Tesco mobile

KoolKid

Which is now Three. Not great for reconnects at the best of times.
Also do you know if it's an old sim capable of 2G connection.

altor

Kamp012 wrote: »

Hi
My GSM dialler keeps saying initialising until I power it down and back up again. This has happened twice in last 5 days.

Please advise as to what may be wrong.
Thank you
Tom

Its the GSM itself.
Have seen this a few time and been told to replace the unit by Pyronix themselves.

Kamp012

It's 3G new sim.

altor

Kamp012 wrote: »

It's 3G new sim.

Its not the sim.
The GSM itself is the problem.

Kamp012

Thank you. Is there anything else I can do?

KoolKid

Where are you located . I have one of them I took out of somewhere recently.It might be worth a try to confirm or eliminate the unit as the problem.

altor

Kamp012 wrote: »

Thank you. Is there anything else I can do?

All you can do is replace the unit.
Ive come across this a few times and Pyronixs support told me that the unit needed to be replaced. Its something to do with the loader on the device.
There are cheaper units that can be used on the suppliers list.

Kamp012

I am in Wellingborough. Is it easy to change or would I need an engineer?

altor

Kamp012 wrote: »

I am in Wellingborough. Is it easy to change or would I need an engineer?

Most of these units are set up to be triggered off the bell output.
If that is your case then you should be able to swap out the GSM with a new one and program the dialer to send you a text in the event of an alarm activation. By buying from new you will also have the engineer code to do same.

KoolKid

Kamp012 wrote: »

I am in Wellingborough. Is it easy to change or would I need an engineer?

You should be able to to swap out like for like.
If you want that unit pm and I'll get it sent to you.
It would have the default codes and manual.
It would be worth a try before buying a new one.

Kamp012

Thank you guys. How much do these units cost?

KoolKid

We don't go into pricing here. If you contact some of the suppliers in the sticky they will be able to advise you.

altor

Kamp012 wrote: »

Thank you guys. How much do these units cost?

As said above we do not give out pricing.
Here is a link to the Pyronix distributors in England.