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Website error

  • 15-03-2021 11:52AM
    #1
    PatrickSmithUS
    Banned (with Prison Access) Posts: 263 ✭✭


    I'm getting the following issue on my website. Anyoen have any idea what to do?



    "This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem."


    This is all that is displaying. I set it up for a friend, a pure basic website in Wordpress and I cannot log into the back end either.



    I have access to a control panel for hosting on Helm.



    Can anyone point me in the right direction?


Comments

  • #2
    mneylon
    Registered Users, Registered Users 2 Posts: 7,742 ✭✭✭mneylon


    Contact the hosting provider.

    Helm? I thought that was long defunct

    Blog | Tweets



  • #3
    markmoto
    Registered Users, Registered Users 2 Posts: 788 ✭✭✭markmoto


    PatrickSmithUS wrote: »
    I'm getting the following issue on my website. Anyoen have any idea what to do?



    "This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem."


    This is all that is displaying. I set it up for a friend, a pure basic website in Wordpress and I cannot log into the back end either.



    I have access to a control panel for hosting on Helm.



    Can anyone point me in the right direction?


    Wordpress is not simple website :)

    Most likely value in config file wrong.


  • #4
    PatrickSmithUS
    Banned (with Prison Access) Posts: 263 ✭✭PatrickSmithUS


    markmoto wrote: »
    Wordpress is not simple website :)

    Most likely value in config file wrong.


    I've no access to the Wordpress back end though.


  • #5
    markmoto
    Registered Users, Registered Users 2 Posts: 788 ✭✭✭markmoto


    PatrickSmithUS wrote: »
    I've no access to the Wordpress back end though.


    And how did you set it up?
    if you have logins to cpanel, you can edit files of file manager or setup ftp.


  • #6
    MouseMan01
    Registered Users, Registered Users 2 Posts: 188 ✭✭MouseMan01


    PatrickSmithUS wrote: »
    I'm getting the following issue on my website. Anyoen have any idea what to do?



    "This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem."


    This is all that is displaying. I set it up for a friend, a pure basic website in Wordpress and I cannot log into the back end either.



    I have access to a control panel for hosting on Helm.



    Can anyone point me in the right direction?

    If you are not comfortable editing the config file in WordPress. Then I'd do what the system tells you to do ie. a complete reinstall.


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