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Website error

  • 15-03-2021 10:52am
    #1
    Banned (with Prison Access) Posts: 263 ✭✭


    I'm getting the following issue on my website. Anyoen have any idea what to do?



    "This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem."


    This is all that is displaying. I set it up for a friend, a pure basic website in Wordpress and I cannot log into the back end either.



    I have access to a control panel for hosting on Helm.



    Can anyone point me in the right direction?


Comments

  • Registered Users, Registered Users 2 Posts: 7,740 ✭✭✭mneylon


    Contact the hosting provider.

    Helm? I thought that was long defunct


  • Registered Users, Registered Users 2 Posts: 788 ✭✭✭markmoto


    I'm getting the following issue on my website. Anyoen have any idea what to do?



    "This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem."


    This is all that is displaying. I set it up for a friend, a pure basic website in Wordpress and I cannot log into the back end either.



    I have access to a control panel for hosting on Helm.



    Can anyone point me in the right direction?


    Wordpress is not simple website :)

    Most likely value in config file wrong.


  • Banned (with Prison Access) Posts: 263 ✭✭PatrickSmithUS


    markmoto wrote: »
    Wordpress is not simple website :)

    Most likely value in config file wrong.


    I've no access to the Wordpress back end though.


  • Registered Users, Registered Users 2 Posts: 788 ✭✭✭markmoto


    I've no access to the Wordpress back end though.


    And how did you set it up?
    if you have logins to cpanel, you can edit files of file manager or setup ftp.


  • Registered Users, Registered Users 2 Posts: 188 ✭✭MouseMan01


    I'm getting the following issue on my website. Anyoen have any idea what to do?



    "This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem."


    This is all that is displaying. I set it up for a friend, a pure basic website in Wordpress and I cannot log into the back end either.



    I have access to a control panel for hosting on Helm.



    Can anyone point me in the right direction?

    If you are not comfortable editing the config file in WordPress. Then I'd do what the system tells you to do ie. a complete reinstall.


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