Subtle change in Ryanair's T+C

penexpers · 14-02-2005, 21:42

Just booked a Ryanair flight tonight (41 euro return to Paris, thank you very much) and they now have this in their T+C

Quote:

Ryanair does not provide compensation for flights which are delayed or
cancelled for reasons beyond Ryanair's control. You may therefore wish
to ensure that you have suitable private insurance cover in force to
cover such eventualities.

Ryanair does not provide meal vouchers or hotel accommodation for
Flights which are delayed or cancelled for reasons beyond Ryanair's
control.You may therefore wish to ensure that you have suitable private
insurance cover in force to cover such eventualities.

where it used to say

Quote:

Ryanair does not provide meal vouchers or hotel accommodation for
delayed or cancelled flights at any time.

Guess they will be complying with the new EU legislation...

MojoMaker · 15-02-2005, 00:50

That's a softening of their position then. Good news I reckon, even if getting a few quid out of them will be as hard as ever. At least now it's not categorically ruled out.

David Stewart · 20-02-2005, 11:09

The big question is how will 'beyond our control' be defined? Ryanair planes are constantly in the air flying from one destination to another and onto a third etc. So a plane that flys from Stansted to Brussels in the morning could end up flying between Glasgow and Dublin in the evening. If fog delays the morning flight then obviously that is out of Ryanair's control. But what about the Glasgow -Dublin flight. It's the same plane so it will be running late but there's no fog at Dublin or Glasgow. So is the delay within Ryanair's control or not. You could argue that the later delays arise from the fact that Ryanair has no 'spare' planes to fill in when planes run late.

jackofalltrades · 21-02-2005, 03:59

I'd say it's beyond their control.
Ryanair low cost model is based upon keeping the plane in the air as long as possible, as to make the plane as efficent as possible.
An unforseable delay in one airport will lead to a delay being based on to the other flights that the plane has to make.
If compensation is is to be issued to each passanger on each section of the route then Ryanair would have to pass this cost onto the consumer and the price of flights would start to increase sigfinicatly.

If you want to be put up for the night and given meals and accomodation then you can travel with "high-cost" airlines otherwise you can travel with low-cost airlines and save the money for the outlay of staying in a hotel in the unlikey event that you are delayed.

Although European legislation would disagree with me on the last point :-)

Leif_Erikson · 24-11-2008, 12:05

do ryanair take you to town if you dont turn up for a flight youve already payed for? ive made a booking for four but 1 mightnt be coming, should any problems arise since he is willing to forfeit what he payed for the flights?

MYOB · 24-11-2008, 12:29

They really don't care - they take the money off you, thats the end of their caring. You can not turn up and nowt happens.

IrishSpeedTraps · 24-11-2008, 14:18

Quote:

Originally Posted by Leif_Erikson

do ryanair take you to town if you dont turn up for a flight youve already payed for? ive made a booking for four but 1 mightnt be coming, should any problems arise since he is willing to forfeit what he payed for the flights?

If you choose airport checkin and pay online, then you have to pay the check in charge for all passengers including the person who will not be showing up.

Chris_533976 · 24-11-2008, 17:28

Dont forget to claim back the taxes. Not sure how you go about it, but you dont have to pay tax on a flight you dont go on, so you can claim it back.

*lynchie* · 24-11-2008, 17:36

Quote:

Originally Posted by Leif_Erikson

do ryanair take you to town if you dont turn up for a flight youve already payed for? ive made a booking for four but 1 mightnt be coming, should any problems arise since he is willing to forfeit what he payed for the flights?

Jaysis.. thought they had changed their T&C's again till I realised this thread is almost 4 years old!!

Poster King · 24-11-2008, 17:51

Ryanairs business model is based on a certain percentage of people not turning up for flights, I think it is about 10%. On more than one occassion i've purchased tickets on spec and not used them. In theory they should refund the taxes but they don't.

With all the money I've saved over the years flying with Ryanair, i think I could afford a little extra expense if a flight is delayed or cancelled.

IrishSpeedTraps · 25-11-2008, 09:25

Quote:

Originally Posted by Chris_533976

Dont forget to claim back the taxes. Not sure how you go about it, but you dont have to pay tax on a flight you dont go on, so you can claim it back.

No point, they charge you an admin fee which is almost equal to the tax you are due back

serfboard · 25-11-2008, 12:13

Quote:

Originally Posted by IrishSpeedTraps

No point, they charge you an admin fee which is almost equal to the tax you are due back

They certainly do. As do Aer Lingus and BMI Baby.

Leif_Erikson · 25-11-2008, 14:40

Not so bad then........

its online check in, so i shall just not check him in then. is that the best job yeah?

Traumadoc · 25-11-2008, 19:28

Still if Aer lingus had their way only rich people would fly, the rest of us can catch the ferry, then the train.
If you dont like ryanairs T+Cs, fly someone else.

Im flying to manchester return next week for the cost of the taxi to the airport. (30 euro return)
I would much rather this than pay 200 euro return and be guarenteed a sandwich if the plane is late.

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15-02-2005, 00:50	#2
MojoMaker Registered User Join Date: May 2003 Posts: 1,121 Adverts \| Friends	That's a softening of their position then. Good news I reckon, even if getting a few quid out of them will be as hard as ever. At least now it's not categorically ruled out.

20-02-2005, 11:09	#3
David Stewart Registered User Join Date: Sep 2003 Location: Dublin Posts: 181 Adverts \| Friends	The big question is how will 'beyond our control' be defined? Ryanair planes are constantly in the air flying from one destination to another and onto a third etc. So a plane that flys from Stansted to Brussels in the morning could end up flying between Glasgow and Dublin in the evening. If fog delays the morning flight then obviously that is out of Ryanair's control. But what about the Glasgow -Dublin flight. It's the same plane so it will be running late but there's no fog at Dublin or Glasgow. So is the delay within Ryanair's control or not. You could argue that the later delays arise from the fact that Ryanair has no 'spare' planes to fill in when planes run late.

21-02-2005, 03:59	#4
jackofalltrades Registered User Join Date: Apr 2004 Location: Ireland Posts: 239 Adverts \| Friends	I'd say it's beyond their control. Ryanair low cost model is based upon keeping the plane in the air as long as possible, as to make the plane as efficent as possible. An unforseable delay in one airport will lead to a delay being based on to the other flights that the plane has to make. If compensation is is to be issued to each passanger on each section of the route then Ryanair would have to pass this cost onto the consumer and the price of flights would start to increase sigfinicatly. If you want to be put up for the night and given meals and accomodation then you can travel with "high-cost" airlines otherwise you can travel with low-cost airlines and save the money for the outlay of staying in a hotel in the unlikey event that you are delayed. Although European legislation would disagree with me on the last point :-)

24-11-2008, 12:05	#5
Leif_Erikson Registered User Join Date: Aug 2008 Location: All Oar The Place Posts: 1,884 Adverts \| Friends	do ryanair take you to town if you dont turn up for a flight youve already payed for? ive made a booking for four but 1 mightnt be coming, should any problems arise since he is willing to forfeit what he payed for the flights?

24-11-2008, 12:29	#6
MYOB Registered User Join Date: Jul 2002 Location: Maynooth Posts: 10,499 Adverts \| Friends	They really don't care - they take the money off you, thats the end of their caring. You can not turn up and nowt happens.

24-11-2008, 17:28	#8
Chris_533976 Registered User Join Date: Nov 2000 Location: Galway Posts: 3,059 Adverts \| Friends	Dont forget to claim back the taxes. Not sure how you go about it, but you dont have to pay tax on a flight you dont go on, so you can claim it back.

24-11-2008, 17:51	#10
Poster King Registered User Join Date: Aug 2008 Location: Dublin Posts: 180 Adverts \| Friends	Ryanairs business model is based on a certain percentage of people not turning up for flights, I think it is about 10%. On more than one occassion i've purchased tickets on spec and not used them. In theory they should refund the taxes but they don't. With all the money I've saved over the years flying with Ryanair, i think I could afford a little extra expense if a flight is delayed or cancelled.

25-11-2008, 14:40	#13
Leif_Erikson Registered User Join Date: Aug 2008 Location: All Oar The Place Posts: 1,884 Adverts \| Friends	Not so bad then........ its online check in, so i shall just not check him in then. is that the best job yeah?

25-11-2008, 19:28	#14
Traumadoc Registered User Join Date: Nov 2004 Posts: 1,795 Adverts \| Friends	Still if Aer lingus had their way only rich people would fly, the rest of us can catch the ferry, then the train. If you dont like ryanairs T+Cs, fly someone else. Im flying to manchester return next week for the cost of the taxi to the airport. (30 euro return) I would much rather this than pay 200 euro return and be guarenteed a sandwich if the plane is late.