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Issue on iOS loading mobile site

  • 24-08-2014 08:10AM
    #1
    thereitisgone
    Registered Users, Registered Users 2 Posts: 449 ✭✭thereitisgone


    As headline says for the last week when using boards.ie the add space on the right of the page is a problem when i open a thread the words on that side of the page are hidden behind the add. Anyone had this problem before.
    Post edited by Shield on


«13

Comments

  • #2
    Suzyq
    Registered Users, Registered Users 2 Posts: 170 ✭✭Suzyq


    Having the same problem.


  • #3
    Steve
    Registered Users, Registered Users 2 Posts: 22,575 ✭✭✭✭Steve


    Can you take a screenshot and post it?

    Thread would be better suited in the dev forum where the site techs would see it but a screeenshot / picture would be also be useful for them. :)


  • #4
    Avada
    Closed Accounts Posts: 3,411 ✭✭✭Avada


    To do with this per chance?

    http://www.boards.ie/vbulletin/showthread.php?t=2057264723


  • #5
    thereitisgone
    Registered Users, Registered Users 2 Posts: 449 ✭✭thereitisgone


    Ok just clicked on a posy to take screenshot and problem has gone everything good again. I did nothing to try and fix it so very strange. If it comes back again will take screenshot and post.


  • #6
    Dav
    Closed Accounts Posts: 8,840 ✭✭✭Dav


    Please do, it'd be a big help because that's definitely not behaving as it should be.


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  • #7
    reera82
    Registered Users, Registered Users 2 Posts: 66 ✭✭reera82


    Same thing happening to me. Just tried uploading a screenshot. Hopefully it works.


  • #8
    peterjmaxwell
    Registered Users, Registered Users 2, Paid Member Posts: 100 ✭✭peterjmaxwell


    Having a problem with the ad when on an ipad. It's overlaying onto the posts and if zoom to read (as I often do), the ad doesn't scale down and takes up even more space.


  • #9
    Jim from Cork
    Registered Users, Registered Users 2 Posts: 193 ✭✭Jim from Cork


    Same here on the Ipad.

    Edit: of course now that I have posted here the ad bar is gone for 30 days!


  • #10
    kaltz
    Registered Users, Registered Users 2 Posts: 212 ✭✭kaltz


    Same here. Been happening for a week or so. image.jpg


  • #11
    Dav
    Closed Accounts Posts: 8,840 ✭✭✭Dav


    Thanks for posting the images folks, they're a big help. We've got someone taking a look at it now.


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  • #12
    Grudle
    Registered Users, Registered Users 2 Posts: 269 ✭✭Grudle


    Any timeframe for a fix on this? Having same thing happen to me on ipad


  • #13
    Dav
    Closed Accounts Posts: 8,840 ✭✭✭Dav


    It's being worked on as we speak, so hopefully today or tomorrow should sort it out.


  • #14
    frash
    Registered Users, Registered Users 2 Posts: 2,634 ✭✭✭frash


    See attached.

    Loads eventually.

    Chrome Version 38.0.2125.24.


  • #15
    Dav
    Closed Accounts Posts: 8,840 ✭✭✭Dav


    Hey Frash, it a consistent problem or does it go away if you do a hard refresh (CTRL+F5) of the page?


  • #16
    The Hill Billy
    Registered Users, Registered Users 2 Posts: 22,853 ✭✭✭✭The Hill Billy


    I had the same issue a couple of hours ago. F5 sorted it. No probs since.


  • #17
    Dav
    Closed Accounts Posts: 8,840 ✭✭✭Dav


    Yea, I get that myself on occasion, which is why I wanted to make sure it's not a problem after the refresh.


  • #18
    frash
    Registered Users, Registered Users 2 Posts: 2,634 ✭✭✭frash


    No - still the same after a hard refresh

    Even restarting the browser it's the same.

    Menu doesn't load until I click on the down arrow - it used to just load when I'd hoover over 'My Forums'.
    No issue with the the hoovering over my user name - that menu loads fine.


  • #19
    Dav
    Closed Accounts Posts: 8,840 ✭✭✭Dav


    I've had some of our tech team looking into this - are you by chance using a beta build of Chrome? They've replicated the issue using version 38.0.2125.24 beta (64-bit).


  • #20
    frash
    Registered Users, Registered Users 2 Posts: 2,634 ✭✭✭frash


    Dav wrote: »
    I've had some of our tech team looking into this - are you by chance using a beta build of Chrome? They've replicated the issue using version 38.0.2125.24 beta (64-bit).

    Yeap. Same version (see OP).


  • #21
    Kaizersoze81
    Registered Users, Registered Users 2 Posts: 1,240 ✭✭✭Kaizersoze81


    Having problem similar to this on iphone 5, started yesterday. The front page is unreadable due to banner ad on side


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  • #22
    hullaballoo
    Administrators, Entertainment Moderators, Social & Fun Moderators, Society & Culture Moderators, Paid Member Posts: 18,829 Admin ✭✭✭✭✭hullaballoo


    Kaizersoze81 wrote: »
    Having problem similar to this on iphone 5, started yesterday. The front page is unreadable due to banner ad on side
    Apart from the banner ad, the full site on mobile is not rendering correctly. No links to threads/thread titles and the Thanks tab is sitting in front of the Latest Posts tab.


  • #23
    peterjmaxwell
    Registered Users, Registered Users 2, Paid Member Posts: 100 ✭✭peterjmaxwell


    Here's a screenshot of the view on my iPhone 5. The same also in portrait orientation on my ipad


  • #24
    TCP/IP
    Subscribers Posts: 3,544 ✭✭✭TCP/IP


    Same problem for me when viewing on iPad front page unreadable.


  • #25
    Dav
    Closed Accounts Posts: 8,840 ✭✭✭Dav


    We're looking into it folks, I reckon that viewing the desktop site on so small a screen is definitely a factor though, but the tech team are looking into it to give me a definitive answer on what's happening.


  • #26
    Kaizersoze81
    Registered Users, Registered Users 2 Posts: 1,240 ✭✭✭Kaizersoze81


    Dav wrote: »
    We're looking into it folks, I reckon that viewing the desktop site on so small a screen is definitely a factor though, but the tech team are looking into it to give me a definitive answer on what's happening.

    It's never been an issue up until yesterday. I can't stand the touch site. The full site has worked perfect on iphone 5 until now.


  • #27
    baby and crumble
    Registered Users, Registered Users 2 Posts: 8,510 ✭✭✭baby and crumble


    Hey guys, the logged in view for the followed forums won't load properly. I've tried it on an iPhone 4s and iPad mini both running iOS 7.1.2 and using safari. Tried restarting the browser and deleting history, nothing works.


  • #28
    Kaizersoze81
    Registered Users, Registered Users 2 Posts: 1,240 ✭✭✭Kaizersoze81


    Yeah I'm having the same issue on iphone 5. Every page except the front page works fine. It's to do with the huge banner ad on the right hand side throwing everything out of shape I think.


  • #29
    TCP/IP
    Subscribers Posts: 3,544 ✭✭✭TCP/IP


    Any update on this. Surely not a hard fix. Can we not change the location of the announcements box as it is taking up a huge amount of space.


  • #30
    [Deleted User]
    Posts: 53,068 ✭✭✭✭ [Deleted User]


    Same here :)


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  • #31
    Boards.ie: Andres
    Closed Accounts Posts: 44 ✭Boards.ie: Andres


    Thanks for the heads up guys, we've pushed a fix for this.
    Please let us know if you see it happening again.

    Thanks


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